Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

Contact Me
4.8
15 Reviews
4.8

15 Reviews

Write a Review

15 Reviews of Joey Malizia

April 27, 2026

Dealership Rating
Employee Rating

Larry was very knowledgeable and such a pleasure to work with. I will definitely be back as needed. Thank you Volvo at White Marsh More

by dqaron06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Larry Bond, Sharon Biscotti, George Burke, Josh Harley, Gabbie Andolino, Dan Moore

Report | Print

April 27, 2026

Dealership Rating
Employee Rating

Very professional, nice experience. Job was finished ahead of schedule. Service department was top shelf More

by chrisjnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, Dan Moore

Report | Print
Apr 27, 2026

Koons Volvo Cars White Marsh responded

It’s great to hear our service team provided a professional experience and completed your Volvo XC60 service ahead of schedule. We appreciate you highlighting the efficiency of our department. Thank you for trusting us with your Volvo.

April 27, 2026

Dealership Rating
Employee Rating

The service was good and the car feels great. The cost is high but it was clear what was would be done and how much the cost for each item. Being able to choose is a positive. More

by jkantonides
Recommend Dealer
Yes
Report | Print
Apr 27, 2026

Koons Volvo Cars White Marsh responded

We appreciate the chance to service your Volvo S60. Joey and the team are glad the breakdown of options and costs helped you choose what suited you best. It’s wonderful to hear your car feels great after our work.

April 26, 2026

Dealership Rating
Employee Rating

Michael Dorsey and the rest of the Koons team made the experience quick and easy. More

by dreger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Dorsey

Report | Print
Apr 26, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience. Michael and our team are happy to hear the process was quick and easy. We look forward to helping you again.

April 24, 2026

Dealership Rating
Employee Rating

Joey went over and beyond what he had to do everyone one I met was courteous More

by Cookie2814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen

Report | Print
Apr 24, 2026

Koons Volvo Cars White Marsh responded

We appreciate you highlighting the extra effort Joey put in and the courtesy of everyone you met during your Volvo XC90 service. Thank you for the 5-star rating. We look forward to assisting you again.

April 20, 2026

Dealership Rating
Employee Rating

Time to do a regular service took a long time - had my car the entire day. More

by katherinelpackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 21, 2026

Koons Volvo Cars White Marsh responded

Thank you for bringing this to our attention, Katherine, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 24, 2026

Koons Volvo Cars White Marsh responded

Hi Katherine, thank you for sharing your experience with us. I apologize for the long wait during your regular service; we strive for reliability and quality in our work, and I understand how frustrating it can be to have your car for an entire day. We appreciate your feedback and will work on improving our service times to ensure a more guest-centric experience in the future. We hope to see you again soon!

April 14, 2026

Dealership Rating
Employee Rating

Joey was very helpful and professional and made the process very easy and I appreciate that More

by earl.t.brownell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 14, 2026

Koons Volvo Cars White Marsh responded

Thank you for highlighting how Joey provided professional guidance for your Volvo XC40 service. It’s wonderful to know the experience was straightforward. We appreciate your feedback.

April 14, 2026

Dealership Rating
Employee Rating

My control center is still not working . He was supposed to to call me back to replace it and I haven't heard from him. I rely on maps bc I'm in sales and it constantly shuts down More

by lisapaavola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Larry Bond, Sharon Biscotti, Josh Harley, Gabbie Andolino, Dan Moore

Report | Print
Apr 17, 2026

Koons Volvo Cars White Marsh responded

lisapaavola, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 14, 2026

Dealership Rating
Employee Rating

Joey was polite and professional. My car was completed in a timely manner and I didn't feel pressured into paying for add ons. More

by mar2teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 14, 2026

Koons Volvo Cars White Marsh responded

Thank you for your five-star review. We’re glad to hear Joey provided polite, professional service and completed your Volvo XC90 promptly without any pressure for optional services. We appreciate your trust and look forward to serving your future maintenance needs.

April 13, 2026

Dealership Rating
Employee Rating

I have always received excellent service from all the service advisors at this location. The price is also... premium, but I'm never uncomfortable with the work itself. More

by varcityplayer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob McGinness, AJ McMillen, Larry Bond

Report | Print
Apr 14, 2026

Koons Volvo Cars White Marsh responded

Thanks for sharing about your experience with Koons Volvo Cars White Marsh. We appreciate your business and hope to see you again soon!

Apr 15, 2026

Koons Volvo Cars White Marsh responded

Thank you! We hope to be of service to you again!

1
2

Dealership Inventory (215 Vehicles)

new 2026 Volvo XC40 car, priced at $48,150
2026 Volvo XC40
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$48,150
View Details
new 2026 Volvo XC60 car, priced at $55,985
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$55,985
View Details
used 2023 Volvo XC60 car, priced at $30,500
2023 Volvo XC60
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
$30,500
View Details
used 2023 Volvo XC60 car, priced at $35,000
2023 Volvo XC60
used
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$35,000
View Details
new 2026 Volvo XC40 car, priced at $51,750
2026 Volvo XC40
new
Crystal White exterior
Automatic
All-wheel Drive
$51,750
View Details
new 2026 Volvo XC90 car, priced at $73,155
2026 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$73,155
View Details
View All Inventory