Joey Malizia

Volvo White Marsh made the entire experience easy with flexible appointment scheduling, excellent communication, and outstanding customer service. Most importantly, they followed through on every commitme flexible appointment scheduling, excellent communication, and outstanding customer service. Most importantly, they followed through on every commitment made during the sales process. More

by jeffghrist Verified Customer Verified Customer

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Service went well with repair. I know its a busy place so I know they did the best they could. They also have to deal with Maxcare which isn't the simplest. the only downside i I know its a busy place so I know they did the best they could. They also have to deal with Maxcare which isn't the simplest. the only downside is, i can't pick up my vehicle until payment is resolved with warranty place, which I understand. More

by vsupan Verified Customer Verified Customer

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First checkup for my XC40, everything went smoothly, no surprises. Pleasant waiting area, good communication. surprises. Pleasant waiting area, good communication. More

by vickiejgray Verified Customer Verified Customer

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Very good at getting repairs done in timely manner. Very good at explaining wats wrong with vehicle and loved that they actually washes the vehicle when done with repairs. Very good at explaining wats wrong with vehicle and loved that they actually washes the vehicle when done with repairs. More

by aaskew33 Verified Customer Verified Customer

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Excellent customer service try to work with customer needs. I took my car already three times for same issue. This time when I go they going to replace the parts. That's thing I am frustrated about, how needs. I took my car already three times for same issue. This time when I go they going to replace the parts. That's thing I am frustrated about, how many times car needs to back to decide if parts needs to replace. More

by bsayyed64 Verified Customer Verified Customer

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My truck was taken in upon arrival. Facility is clean and comfortable. Drinks and snacks are helpful. Facility is clean and comfortable. Drinks and snacks are helpful. More

by nettejp Verified Customer Verified Customer

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Koons was great. I had to have my brand new car towed in on a car carrier because the battery had died and could not be moved off the carrier. They behaved like they I had to have my brand new car towed in on a car carrier because the battery had died and could not be moved off the carrier. They behaved like they had this situation everyday and got right to work. I am happy to recommend them and return for service as needed. More

by Desiree Verified Customer Verified Customer

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Thank you Joey for making everything so smooth and easy. I am very well taken care of at Koons Volvo in White Marsh. I am very well taken care of at Koons Volvo in White Marsh. More

by Hazel's mom Verified Customer Verified Customer

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I’ve been to this dealership twice and both times was treated with respect and always helped me. treated with respect and always helped me. More

by muzikpiano Verified Customer Verified Customer

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They provide convenient service. The pick up and drop off great as I work from home. The pick up and drop off great as I work from home. More

by KEV612 Verified Customer Verified Customer

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