Joey Malizia

I had my tires rotated as part of my service. I drove my car home and the next time I drove my vehicle one week later, the tire pressure sensor for all four tires went off. When I checked the pre I drove my car home and the next time I drove my vehicle one week later, the tire pressure sensor for all four tires went off. When I checked the pressure in my tires, it was clear that no one checked the tire pressure. Additionally, after the service, my Apple Play stopped working. More

by dzgraves03 Verified Customer Verified Customer

Report | Print

This is my third time working with Joey, and I can't say enough good things about the service he provides. Every service appointment has been a genuinely pleasant experience because of him. Joey goes above enough good things about the service he provides. Every service appointment has been a genuinely pleasant experience because of him. Joey goes above and beyond for his customers, takes the time to answer questions, keeps you informed throughout the process, and truly makes you feel valued. Great customer service is hard to find these days, and Joey consistently delivers it. If you're bringing your vehicle in for service, I highly recommend asking for him! More

by cfurshman Verified Customer Verified Customer

Report | Print

Alan has consistently provided first class service ! He is great to work with and his team as well. Thank you Alan & Larry, Larry O He is great to work with and his team as well. Thank you Alan & Larry, Larry O More

by larry518 Verified Customer Verified Customer

Report | Print

The best thing I can say is you have Larry Bond working for you. Next is the maintenance is first class, good recommendations, up front with your pricing. The facilities are excellent, great loaner car p for you. Next is the maintenance is first class, good recommendations, up front with your pricing. The facilities are excellent, great loaner car program. More

by George Verified Customer Verified Customer

Report | Print

I felt like the President they was very proactive i will do business in the future with koons Volvo of whitemarsh do business in the future with koons Volvo of whitemarsh More

by ernestgraythe3 Verified Customer Verified Customer

Report | Print

My routine maintenance appt. was smooth. The environment is nice when waiting for your vehicle. Customer service I received was good. I was informed of items that needs to be ad was smooth. The environment is nice when waiting for your vehicle. Customer service I received was good. I was informed of items that needs to be addressed. More

by jgrier1913 Verified Customer Verified Customer

Report | Print

I had a terrific experience with all that I had the pleasure of dealing with at Koons. They kept there word! pleasure of dealing with at Koons. They kept there word! More

by Joseph1234 Verified Customer Verified Customer

Report | Print

I had an appointment for 1pm. My car was kept overnight for no apparent reason. Keeping someone cars for routine maintenance is not good and presented an inconvenience for me. I My car was kept overnight for no apparent reason. Keeping someone cars for routine maintenance is not good and presented an inconvenience for me. I would like to discuss this further. More

by denyseblue Verified Customer Verified Customer

Report | Print

Was happy with service but very disappointed with the way my service plan was explained at closing. Sales team inferred all would be covered except brakes and tires. this was not the cade and my visit cost $ my service plan was explained at closing. Sales team inferred all would be covered except brakes and tires. this was not the cade and my visit cost $600. Service team indicated many customers experience and express the same sentiment about how whats covered is explained. More

by chrisborgal Verified Customer Verified Customer

Report | Print

I waited longer than normal, but no more engine lights and the SUV runs fine. and the SUV runs fine. More

by vgarland30 Verified Customer Verified Customer

Report | Print