Back

Lake Wales Chrysler Dodge Jeep Ram

Lake Wales, FL

4.1
215 Reviews
Lake Wales Chrysler Dodge Jeep Ram isn’t just the home of the Low Payment Kings, we are one of many. Our dealership may have first opened in 2013 under our leadership, but Lake Wales Chrysler Dodge Jeep Ram is part of a family-owned organization whose roots stretch all the way back to 1966. It was then, over 50 years ago, that Ralph Mahalak Sr. opened his first Dodge dealership in Michigan. Now we have dealerships in states all over the country, and we are happy to serve Lake Wales with our Chrysler, Dodge, Jeep, and Ram dealership. With our location in Lake Wales, we have our own Jeep Mountain where Jeep models like the Wrangler are pushed to the limit nearly every day. There is no doubt that Central Florida is Jeep country, but it’s also Chrysler, Dodge, and Ram country too. If you are looking for any of these great brands in the Lake Wales area including Bartow, Lakeland, Avon Park, and Sebring, then you should come to Lake Wales Chrysler Dodge Jeep Ram. Here you will get the car you want, the affordable payments you were looking for and the customer service you deserve. When you are looking for a new vehicle, Lake Wales Chrysler Dodge Jeep Ram has four brands for you to consider. With Ram, we have the trucks you need like the 1500, 2500, and 3500. When it comes to SUVs, there is no name like Jeep, and we have the Wrangler, Cherokee, Grand Cherokee, and more. Dodge is just another way to spell performance. Not only are there Dodge SUVs, but you also have real muscle cars with the Challenger and the Charger. Let’s not forget about the Chrysler lineup, with the luxurious Pacifica and 300. We can find you the right car, truck, or SUV today. Speaking of the right car, truck, or SUV, if you aren’t looking for something new, then we can take care of you with something used. We have a lot of used options in our inventory, and every model that we have has been thoroughly inspected for quality. Don’t forget, if you are in need of service and maintenance that you can count on, then Lake Wales Chrysler Dodge Jeep Ram can help there too. Whatever you need, we are here for you.
Contact Dealership

21529 U.S. 27

Lake Wales, FL

33859

Directions

By Type

Showing 215 reviews

September 14, 2023

Salesman, Cristo, was superb! He was very accommodating and helpful. I would definitely do business with him again. More

by WAGNERSB52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristobal Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Boggess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Mahalak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Service was completed promptly, staff were friendly and personable. I would recommend this dealer to anyone. More

by MICBER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fairbanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

I go out of my way to take my Durango to Lake Wales CDJR. Great customer service and always a great experience. More

by CRAZYCOYOTE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Charney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Mahalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Terrible experience. The sale went well and everything after the sale was horrible. They kept my license plate at the dealership and acted like I was crazy anytime I aske More

by a hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Mitchell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph (RJ) Mahalak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Lake Wales Chrysler Dodge Jeep Ram responded

We are sorry we could not satisfy you. According to our records: Customer came in looking for pre owned gr Cherokee. They bought one that was traded the night before (hadn’t been cleaned or inspected). Gave them a FREE LOANER car to drive while we prepped the Grand Cherokee. The picked up grand Cherokee a couple days later and wanted to install Leather Seats in the vehicle. We arranged it with the vendor and provided another FREE LOANER car to them while the seats were installed. We had to delay transferring plates due to the trade being so fresh, previously liens/titlework had to be finalized before we could finalize their tag work. We informed them that no spare key was turned in but we would try and reach out to the previous owner to see if there was one. Also offered to have our vendor cut a key for them at a discounted rate from our shop. The loaner cars were front line ready vehicles and were not in poor condition at all. Customer lives on a dirt road and possibly picked up some road debris which caused a flat tire. Keeping the license plate at the dealership was a mistake because there was no reason for us to keep it. When they picked up their car after the leather install the tag was installed and registration was provided.

Sep 13, 2023 -

a hill responded

Obviously, the dealership is still not willing to take responsibility. The “free loaners” are absolutely in poor condition. Living on a dirt road does not cause the windshield wipers or the brake lights to malfunction -which both were broken in the first loaner. The low tire pressure light came on in the second loaner before I was even half a mile away from the dealership. I turned around and brought the car back to the dealership, in an effort to prevent being in a dangerous situation driving or replacing the tire on the side of the road, and was told by the dealership that it was a problem with the sensor and I should not expect the sensor to ever turn off. The tires had not touched the dirt road I live on at that time. There was obviously a problem with the tire already when they sent me away from the dealership.

September 12, 2023

Savannah’s is so sweet just like her to deal wiih. She is always pleasant and explains stuff More

by mooresgt6799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Mahalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Nickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Maurice was excellent. We bought 3 vehicles in one day. He efficient as well as the lending team More

by SANDY.MILAKOVICH67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Service was done in a reasonable amount of time and any future concerns were discussed thoroughly. More

by debiw781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Fairbanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Mahalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Nickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Easy peasy would explain the whole process beginning to end. Walked in the door at 10am and was driving the new Pacifica off the lot before lunch time. More

by FRANKPERKINS1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

Sells bad vehicles. My car was literally falling apart. Wasn’t cleaned prior to them selling it to me and definitely needed some work done. More

by STEPHANIEDANIELLE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francesca Adams
August 26, 2023

The manager made it possible for me to buy my car by working the numbers to meet my budget for a monthly payment More

by MELF4553
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristobal Rotter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph (RJ) Mahalak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevian Tindal