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Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
1,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 14, 2013
My technician was very helpful and accomodating. Just don't remember what his name was. I appreciated the car wash. They were fast. Send me a list of names. don't remember what his name was. I appreciated the car wash. They were fast. Send me a list of names. More
by angie1126
Employees Worked With
I think his name was Doug - give me a list, I could find it.
Helpful November 13, 2013
Rick is awesome very friendly. I am always able to get an appointment That works for me ! Rick is always looking out for what is best for me and my vehicle appointment That works for me ! Rick is always looking out for what is best for me and my vehicle More
by Angels505
Employees Worked With
Rick Hofer
November 13, 2013
Was very please with the professionalism tinged with customer care. There was movement always and attention given to every question I had! Drove away feeling that I would buy from Larry Miller Toyota customer care. There was movement always and attention given to every question I had! Drove away feeling that I would buy from Larry Miller Toyota again when it is time for me to purchase a new vehicle! Thanks Mike More
by Tbone88888
Employees Worked With
Sondra
November 13, 2013
I went to start my 2013 Toyota Camry one morning and it was dead. After having a jump, I called to see if I could bring the car in to have it checked. The service department worked me in immediately. I was dead. After having a jump, I called to see if I could bring the car in to have it checked. The service department worked me in immediately. I only waited on my car for around 30 minutes at the most. Mr. Geyer said the battery had been replaced and I shouldn't have any more problems. More
by NMBeth
Employees Worked With
Richard Geyer
November 13, 2013
We had an excellent experience previewing and reviewing cars with John G. He was helpful, kind, knowledgeable and enthusiastic during our visit which ended with the purchase of a 2013 Highlander. Superb cars with John G. He was helpful, kind, knowledgeable and enthusiastic during our visit which ended with the purchase of a 2013 Highlander. Superb employee who clearly understands Clay's wonderfully professional and personal sales approach. More
by Justa3
Employees Worked With
John Gonzales
January 29, 2013
I had my vehicle towed to this location, I normally go to a different Toyota Dealership but because it was closer to where I was stranded, I went the American Toyota located at 5995 Alameda, NE. I was told t a different Toyota Dealership but because it was closer to where I was stranded, I went the American Toyota located at 5995 Alameda, NE. I was told that I needed to have an after manufacture security alarm disabled in order to get my key to work on my RAV4. The cost to me would be $330.00 instead of $250.00 for the reset of chip key. I had my mechanic go to the dealership, disable my alarm system in 45 minutes with a cost of less than $100.00. I found out that I was going to be charged with 3 hours of labor. I feel like I was being made into a paycheck for the day, and I feel like I was about to be totally ripped off! More
by mariemm
Employees Worked With
Gabriel Barragan
January 21, 2013
We bought a used car from American Toyota. When we brought it back for something that was not covered over warranty, the service staff treated us well and fixed the issue without charging us. We recom brought it back for something that was not covered over warranty, the service staff treated us well and fixed the issue without charging us. We recommend American Toyota to family and friends. More
by albqfemme
Employees Worked With
Manager
December 20, 2012
During my two recent visits to the parts department, Kyle H. was noticeably helpful, friendly, and patient. He helped find an obscure part, and patiently answered several questions. It took a while to loca H. was noticeably helpful, friendly, and patient. He helped find an obscure part, and patiently answered several questions. It took a while to locate the part "in the computer." Kyle had me look at the screen, listened to my description, and patiently kept trying until he found it. On my return visit to pick up the part, he was again patient and helpful. I had brought in a part, asking if it was from a Toyota, and if so, which model(s). This time he really could have refused, or rushed me out the door, but he searched his computer and found an answer. That was unusually good service, and I'll remember it. More
by GgerG
Employees Worked With
Kyle Hayes
December 13, 2012
I recently had to take my car in for service at American Toyota. Adrian in the Service Center Rocks!!! He's extremely knowledgeable and courteous. I was in and out in no time and he didn't try to sell me Toyota. Adrian in the Service Center Rocks!!! He's extremely knowledgeable and courteous. I was in and out in no time and he didn't try to sell me services that are not needed. More
by Denise M.
Employees Worked With
Adrian
