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Lombard Ford
Barkhamsted, CT
1,119 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,119 reviews
February 12, 2023
Treated me well. Had car ready as promised, found An other issue and corrected it for me. Quite pleased with the service Department. Had car ready as promised, found An other issue and corrected it for me. Quite pleased with the service Department. More
by williamgreenberg
Verified Customer
Helpful February 10, 2023
excellent service from Lombard Ford in regards to renewal of warrenty. Very happy with my purchase of warrenty. Very happy with my purchase More
by rentlhous
Employees Worked With
February 10, 2023
Emma Allen is a pleasure to work with every time. She is very professional and also very friendly. She knows her product and does exactly what she tells you. She is an asset to your dealership. She is very professional and also very friendly. She knows her product and does exactly what she tells you. She is an asset to your dealership. More
by Ronny Anderson
Employees Worked With
February 09, 2023
Resolved my issues quickly and professionally. Great person to work with. Thanks for your assistance.. Great person to work with. Thanks for your assistance.. More
by camping49
Employees Worked With
February 06, 2023
They performed the first service on my 2021 Lincoln Corsair and installed an update as well. Very professional and communicative Will go back for further services. Corsair and installed an update as well. Very professional and communicative Will go back for further services. More
by CClukey
Employees Worked With
John Cersoli
January 31, 2023
Everyone was fantastic from beginning to end. I knew exactly what I wanted and they delivered!! Transparent pricing and quick turn around time. I saw my vehicle Saturday and drive it home Tuesda I knew exactly what I wanted and they delivered!! Transparent pricing and quick turn around time. I saw my vehicle Saturday and drive it home Tuesday! Highly recommend All the staff at Lombard many of them have been working there a very long time! It was nice to work with a family owned dealership right here in NWCT! More
by Mojo715
January 31, 2023
If you're looking to purchase or lease a vehicle Lombard Ford is the place to go. The sales staff was welcoming and made you feel comfortable as soon as you walked into the showroom. Mark Jones was very kn Ford is the place to go. The sales staff was welcoming and made you feel comfortable as soon as you walked into the showroom. Mark Jones was very knowledgeable about the Ford Explorer and knew exactly what I wanted. There was no high pressure sales tactic's used which made the purchase of the vehicle stressless. Everyone I met during the process was a true profesional and you could see that they're customers are #1. Best car buying experience I've ever had. Thanks!! More
by gsimone507
January 30, 2023
Excellent service experience, issue with my truck was rectified within an hour. Very pleased with the service received. Thank you very much ! rectified within an hour. Very pleased with the service received. Thank you very much ! More
by ryan_murach
Employees Worked With
John Cersoli
January 30, 2023
Every employee that I had contact with was very pleasant. I was given a service appointment quickly and the work was performed timely. I was in and out within the time frame that they had predicted. I pla I was given a service appointment quickly and the work was performed timely. I was in and out within the time frame that they had predicted. I plan to be a regular customer. More
by KIME58
January 27, 2023
In all honesty, Emma is one of the most courteous and professional individuals that I’ve had the pleasure to work with any vehicle product purchase. When looking into an ESP warranty for my son’s truck, professional individuals that I’ve had the pleasure to work with any vehicle product purchase. When looking into an ESP warranty for my son’s truck, I read many positive reviews on Lombard Ford and Emma’s dedication to providing an honest and pleasant customer experience. Emma answered all my questions and helped me to select the right ESP warranty at the absolute best price. Emma is without a doubt a “Superstar” for Lombard Ford and is the face of the dealership. She has set the bar so high making it difficult for others to reach. The bottomline is if you’re looking for a great price for an ESP warranty and the absolute best person to work with, look no further than Lombard Ford and ask for Emma. No dealership can beat the standard Lombard Ford and Emma has set! More
by Steve Arey
Employees Worked With
