Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lombard Ford - Service Center

Barkhamsted, CT

4.6
437 Reviews
Call Service Center (855) 615-1717

437 Reviews of Lombard Ford - Service Center

Sort by
December 08, 2023

A pleasant and responsive experience and thankfully the part was in stock. Happy Holidays to all the crew! More

by valerie159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Lombard Ford responded

Sounds like you are one of the lucky ones, what with the shortage and all. Happy holidays to you as well. Stay safe! Your friends at Lombard Ford

Helpful
December 08, 2023

Kyle is very professional & helpful. Answered all questions and keep me fully informed on service & subsequent repairs. More

by MCCLEANJK
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Lombard Ford responded

We're happy to have Kyle on our team here at Lombard Ford. He does his best and a lot of our customers are appreciative for that. Thank you for taking the time to share our thoughts, and thank you for your patronage. Your friends at Lombard Ford

Helpful
November 27, 2023

These guys are great. I had a really bad situation and explained it to them. They understood, fit my vehicle in, and got it done before the holiday weekend. I can’t thank More

by troyfalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Lombard Ford responded

We truly appreciate you taking the time to tell your story. So glad we were able to assist in such a timely manner and you enjoyed your holiday. Perhaps we'll have the pleasure of your patronage in the future. Take care.

Helpful
November 22, 2023

A as usual pleasant experience. Responsive to my questions and willing to get the job done right. More

by valerie159
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Drew Paris
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie in Parts
Report | Print
Nov 22, 2023 -

Lombard Ford responded

Always a pleasure to assist you! Thank you for your kind remarks and your patronage. Happy Holidays to you. Stay safe. Your friends at Lombard Ford

Helpful
November 18, 2023

Lombard identified the problem immediately and made a timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time. More

by PJGAHEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lombard Ford responded

We certainly hope that you can no longer smell coolant. If you can, please don't hesitate to contact us.

Helpful
November 13, 2023

Lombard Ford is always the best. Everyone is knowledgeable and courteous. Excellent service as always. More

by jtibbets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
Nov 13, 2023 -

Lombard Ford responded

You're too kind. Thank you for your time and your thoughts. We always try our best to do the best! Happy Holidays to you. Your friends at Lombard Ford

Helpful
November 13, 2023

Wonderful customer service and attention by service team to resolve the issue quickly and professionally! More

by RYAN181124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
Nov 14, 2023 -

Lombard Ford responded

Always good to learn that we could resolve your vehicle issue quickly and professionally. Thank you for your business. Your friends at Lombard Ford

Helpful
November 09, 2023

Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her... More

by ilancry71
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
October 28, 2023

Very good service experience as always at Lombard ford . My vehicle was ready for delivery as soon as promised More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Lombard Ford responded

Glad we could deliver what we promised William. See you in the future. Your friends at Lombard Ford

Helpful
October 23, 2023

Service department was helpful, efficient, friendly and worked well as a team. Would recommend them to anyone needing automotive service. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
Oct 24, 2023 -

Lombard Ford responded

We're so happy that your happy with our service. We also appreciate the fact that you would recommend us. We'll be here for you for all your service needs. Take care. Your friends at Lombard Ford

Helpful
1
...
3
4
5
...
44