7,470 Reviews of Manly Honda - Service Center
Dave was really friendly, and super knowledgeable and thorough. He made me feel like I could trust the work recommended to be done. Getting the video of the work the technician would be doing was a reall thorough. He made me feel like I could trust the work recommended to be done. Getting the video of the work the technician would be doing was a really cool feature that I appreciated, too. More
David Montenegro was professional, listened, and knowledgeable. His communication was excellent and his demeanor welcoming. He seemed to enjoy his work and being of assistance. I have high confidenc knowledgeable. His communication was excellent and his demeanor welcoming. He seemed to enjoy his work and being of assistance. I have high confidence in his work and recommendations. More
Agents are courteous and knowledgeable. I have always gotten the service I need. Just wish they would call me by my correct first name. I have always gotten the service I need. Just wish they would call me by my correct first name. More
Sonia is amazing. Such a nice and thorough service advisor. Would highly recommend this dealership. Such a nice and thorough service advisor. Would highly recommend this dealership. More
I can always count on Dave to put my needs and requests first. I will continue to service my vehicle with Dave. first. I will continue to service my vehicle with Dave. More
excellent service and very kind. extremely personable. car was taken care of and issues resolved extremely personable. car was taken care of and issues resolved More
Everything from start to finish was efficient and quick. The people who we dealt with very very nice and courteous. We will definitely be back in the future. The people who we dealt with very very nice and courteous. We will definitely be back in the future. More
Nothing but a big help. He was kind, understanding, and a great communicator. He not only explained what services were done, but explained the reasonings behind his suggesti He was kind, understanding, and a great communicator. He not only explained what services were done, but explained the reasonings behind his suggestions on why the parts needed to be fixed (the necessary fixes were already things I knew needed to be fixed-- so no, he was not trying to rack up my bill). Overall, he was great, and very knowledgable about Honda's. Very personable; I would recommend going strictly to him if you are in need of support. More
I was very disappointed with the service I received at Manly Honda to troubleshoot the gas acceleration concern I had with my 2016 Honda Accord. After two days and $240 charge for mechanics to inspect the Manly Honda to troubleshoot the gas acceleration concern I had with my 2016 Honda Accord. After two days and $240 charge for mechanics to inspect the vehicle, plus $35/day charge for the rental car, the quote included installing new spark plugs, new fuel injection and valve system estimated at $3,200. Declining this proposal and taking my car to Village Smith Auto Repair in Healdsburg instead, the owner Ron inspected my car for free and recommended I buy two bottles of Berrymans fuel cleaner and two bottles of Z100 to put in my gas tank to clean out sludge as a first step to remedy the issues which costed me $20. I subsequently took my car for its routinely due oil change, and these two actions completely fixed the delayed acceleration and restored my engine’s functioning to improved performance. What baffles me is how completely unhelpful Manly Honda mechanics and its customer service sales rep were to find the path of common sense and cost reasonable resolution, and instead, pushed the most expensive options to completely overhaul my car’s fuel injection system. For these reasons, I find Manly Honda’s business practice as misleading, usurious, and poor customer service to push its own agendas of maximum financial gain and profit to unsuspecting customers. I wanted to give Manly Honda auto repair a chance. Sadly, the expectations and experience fell far short and I cannot recommend this shop to work in my best interest as a customer who purchased my car here & gave this establishment my business (or any car owner seeking repair at Manly Honda). Thank you. More