Marin Acura

Crooked Liars Avoid this place. We leased a brand new Acura MDX here 10 months ago. We've had problem after problem. The entire dash went dark while driving on t Avoid this place. We leased a brand new Acura MDX here 10 months ago. We've had problem after problem. The entire dash went dark while driving on the highway with our infant son. They told us it was a glitch from Plugging our cell phones into the USB outlet and it was Apple's fault not theirs. I could go on and on but needless to say they took no responsibility and did not address these issues. We barely drive the car living in the city. Then the car broke down on the 101. Brake system failure. Transmission failure. Would not start. They told us a microscopic rock flew in thru the grill (leaving no sign of damage on the grill) and catastrophically rendered a $50,000 SUV useless. And not covered by warranty (of course) because it was a "road hazard". There was not any sound of any impact or steam as such would happen under this scenario as ridiculously improbable as it sounds. This dealership is crooked and you should not do business with them. Their customer service is HORRIBLE. More

Great car buying experience We visited the Redwood City and Santa Clara dealership when looking for a new 2016 MDX. The customer service in Santa Clara was terrible. The salesp We visited the Redwood City and Santa Clara dealership when looking for a new 2016 MDX. The customer service in Santa Clara was terrible. The salesperson told us he was about to go home when we showed up but his manager told him to take care of us. When they found the car we were interested in, it wouldn't start. We passed. The customer service in Redwood City was top notch but the facility hasn't been updated in quite some time. The Marin sales office was modern and offered great customer service. They also offer discounted prices for Costco members so had the most competitive pricing. Even though we drove up from the Peninsula, it was well worth the time. More

Easy going and helpful I don't like shopping for cars. But Eddie made that a positive experience. Would recommend him, and the finance manager as well. They both provided ou I don't like shopping for cars. But Eddie made that a positive experience. Would recommend him, and the finance manager as well. They both provided outstanding service. More

Eddie Gutfeld was Fantastic Eddie Gutfeld helped me lease the MDX and RDX I wanted. He was honest and professional. He really made the experience effortless. I'm very happy with Eddie Gutfeld helped me lease the MDX and RDX I wanted. He was honest and professional. He really made the experience effortless. I'm very happy with all the staff I came in contact with at Marin Acura. More

Painless Process When we contacted Eddie Gutfeld, we knew the car we wanted and what we wanted to pay. The deal was done in ten minutes. Do your homework and you will When we contacted Eddie Gutfeld, we knew the car we wanted and what we wanted to pay. The deal was done in ten minutes. Do your homework and you will get a fair deal at Marin Acura, and Eddie will take good care of you. More

Michelle Martinez This is the second time Michelle Martinez is helping me with my car needs. I have been so pleased with her. She is very personable, knowledgeable and This is the second time Michelle Martinez is helping me with my car needs. I have been so pleased with her. She is very personable, knowledgeable and extremely efficient. More

This is a great, friendly, service-focused dealership! I could not have asked for a better experience buying a new car. Eddie helped me get the car I wanted--within my budget. He was patient and caring. I I could not have asked for a better experience buying a new car. Eddie helped me get the car I wanted--within my budget. He was patient and caring. I felt that he always put my needs first. I think the dealership is fortunate to have him--I know I was. I want to also acknowledge Ben, though not my sales guy, he helped make the sale possible. Then there is Jean-Pierre--the nicest, helpful, guy you could hope for in finance. Manny and Daniel spent at least two hours with me, over 3 or 4 days, helping me understand how everything in the car worked. Both of them were patient, caring, and they really know their stuff! The service people have made me feel right at home, and have done everything, in a timely manner to help me. Marvin, Michelle, Patty, and Tony--all were just good people and made me feel like they genuinely cared about me. I can't say I have ever experienced anything so positive--across the board, when buying a car. Thank you, Chris Andersonn More

Amazing customer service. Friendly, professional and fast service EVERY single time we've been here--over 12 years! Thanks Marin Acura and Michelle, always a pleasure to visit. Friendly, professional and fast service EVERY single time we've been here--over 12 years! Thanks Marin Acura and Michelle, always a pleasure to visit. More

Purchase MDX Daniel and the whole staff at Marin Acura were extremely helpful. I would highly recommend them. Daniel delivered the car to us and was very helpful Daniel and the whole staff at Marin Acura were extremely helpful. I would highly recommend them. Daniel delivered the car to us and was very helpful in showing us all the options and accessories on the car. More

Great Dealership! Both Eddie and Jean-Pierre were amazing and very patient. They gave me a great deal on a used 2011 GTI and I couldn't be more happy with my purchase. Both Eddie and Jean-Pierre were amazing and very patient. They gave me a great deal on a used 2011 GTI and I couldn't be more happy with my purchase. I'll definitely recommend Acura Marin to my friends and family. More