Marin Acura

Professional, fast, and friendly services I am not a typical guy for giving excellent reviews, especially for car dealership, but I am giving my rare five-stars review to Eddie and JP. It's t I am not a typical guy for giving excellent reviews, especially for car dealership, but I am giving my rare five-stars review to Eddie and JP. It's the trust and comfort that making you feeling like a customer. Eddie is wonderful and very helpful throughout the quick transaction and the follow up services. I highly recommend this dealer and would come back for doing business with them in the near future. More

Great car, great service, great sales team! Malcolm helped me find my perfect car: the red basque ILX. I am thrilled with it and he was incredibly patient with showing me various models and lett Malcolm helped me find my perfect car: the red basque ILX. I am thrilled with it and he was incredibly patient with showing me various models and letting me test drive different cars to see which one was my perfect fit. I couldn't have had a better or easier experience and process and will continue going back to Marin Acura! More

Hallelujah, Eddie! I contacted Marin Acura when I was interested in a used car they had. Lucky me, Eddie answered the phone and it was smooth sailing from then on . I wa I contacted Marin Acura when I was interested in a used car they had. Lucky me, Eddie answered the phone and it was smooth sailing from then on . I was at work, could not see the car until much later in the day - so he was kind enough to send me pictures via text, and once I let him know I was interested and wanted my mechanic to see it - he got it to my mechanic for me!.....Talk about convenience - this was the best. Later that day, I went to the dealership, drove the car, made an offer and I was done. Not only was Eddie great, the rest of the Marin Acura team made my experience a good one! Give them a look, even if you are not an "Acura" driver - they have many other used cars that you might like! More

Very positive professional experience I let Eddie know we were in the market for a used car. Eddie came back yo us almost immediately with a 2015 Honda Accord, but it was moved to Fresno r I let Eddie know we were in the market for a used car. Eddie came back yo us almost immediately with a 2015 Honda Accord, but it was moved to Fresno recently. We came into the dealership to discuss options, not thinking that the Honda was still available. Eddie took the time to take to a Hondo dealer close by for a test drive of a comparable vehicle. We had previously done some research with a competitor. Eddie and his team worked to match or better the deal including fair trade in value and better financing. I highly recommend Eddie and his team to work with you. More

Refreshing Experience Dealing directly with Eddie, initially by email and phone, his prompt responses and professional tone motivated me to want to deal with him...even tho Dealing directly with Eddie, initially by email and phone, his prompt responses and professional tone motivated me to want to deal with him...even though it wasn't the closest dealership for me. When my family and I came to the dealership and met with Eddie in person, he had done everything he promised. We completed the purchase quickly. There is no substitute for high integrity people....Eddie is definitely one. And, honestly, our experience was the same with everyone we met there. I would strongly recommend this dealership, and Eddie in particular, to anyone that wants an honest, no games approach to buying a new car. Thank you all so much! More

Pleasant Experience A very easy and pleasant experience. Established needs and price via email and phone. Went to the dealership and selected the vehicle we wanted. Paper A very easy and pleasant experience. Established needs and price via email and phone. Went to the dealership and selected the vehicle we wanted. Paperwork quickly completed. Eddie and Jean-Pierre did great job in guiding us through the process. Vehicle was detailed beautifully. Daniel did a fabulous and complete job in reviewing the vehicle's many amenities. Everything was easy and comprehensive. More

Great customer service across the board I called in about a certified pre owned MDX I saw online and set up a test drive. I originally spoke with Fernando but ended up working with Eddie who I called in about a certified pre owned MDX I saw online and set up a test drive. I originally spoke with Fernando but ended up working with Eddie who was great to work with. I did my research beforehand so I knew their pricing was fair (car was in good condition with LOW miles). Financing and paperwork was a breeze with Jean Pierre. And Manny was awesome at explaining all the features and helped set up my phone! It's no wonder they win so many awards, they truly are a great team to work with! More

Great experience buying a used 2013 Nissan Rogue They were helpful, reasonable, and helped me buy a used 2013 Nissan Rogue. After looking around at many used Nissan Rogues in Marin, I learned quickly They were helpful, reasonable, and helped me buy a used 2013 Nissan Rogue. After looking around at many used Nissan Rogues in Marin, I learned quickly that not only the price was reasonable, but Eddie was awesome to deal with as well. I would highly recommend Eddie and Marin Acura. More

Great, knowledgeable and reasonable people We bought a 2016 MDX, and Fernando was great at helping us figure out what we needed. Not high pressure. Fair deal. Fast and easy. We bought a 2016 MDX, and Fernando was great at helping us figure out what we needed. Not high pressure. Fair deal. Fast and easy. More

Comfortable Buying Experience and Great Staff I've bought an shopped for cars for many years and seen the good, the bad, and the ugly, in buying experiences. However my experience at Marin Acura w I've bought an shopped for cars for many years and seen the good, the bad, and the ugly, in buying experiences. However my experience at Marin Acura would fall into a new category of 'great'. I initially made contact with Eddie online, conveyed my needs, and met with him a few days later to test-drive. He was very personable, knowledgeable, and created a low-pressure experience where he focused on finding the right vehicle for my needs. He worked with me on pricing when we determined a car (certified pre-owned Acura RDX), and was very transparent about their pricing strategy and the general market for the vehicle, however we were unable to come to an agreement during the first meeting. After we left, Eddie worked with his team for the next 24 hours and found a great compromise price which I agreed to, which the sales manager Ben offered in the end. I was astounded at their flexibility and willingness to work with me to find a compromise that would fit my budget. The rest was quite easy with staff members Jean-Pierre (Finance Manager) going through paperwork and add-ons (comfortable, no-pressure), in addition to learning from Daniel (Product Manager) about the car functionality. I also discussed tires with Karen, who was more than accommodating. This is a great staff that can be trusted work with you in finding the right car that will fit your budget. I would highly recommend this dealership's staff to anyone, and will be returning for future purchases. More