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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Boston - Service Center

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April 24, 2024

I met with Guillermo and I should say that he is very professional and it is very nice to work with him. More

by Pirbodaghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Apr 24, 2024 -

Mercedes-Benz of Boston responded

We're glad to know you had a positive experience with Guillermo at Mercedes-Benz of Boston. Thanks for sharing your feedback, we appreciate it!

April 20, 2024

I love Mike Robinson! He is kind, personable and knowledgeable. He is always there when I need him. More

by linda.rocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 20, 2024

schneider is a strength of staff. Etiquette, friendly, and can do attitude. Thank you for making things happen with ease. More

by janice.simoneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Boston responded

Janice, we're so glad to know that Schneider provided such a positive experience for you at Mercedes-Benz of Boston. We appreciate your kind words and look forward to assisting you in the future!

April 19, 2024

Schneider is an exceptional, professional young man. He always take the time to explain and remember things going on in my life. He is the best! More

by Toni Huff
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Boston responded

Toni, it's wonderful to know that Schneider always provides such exceptional service for you here at Mercedes-Benz of Boston. Thanks for your continued support and we'll see you next time!

April 17, 2024

My service person Michael was very professional and helpful. The loaner person was fabulous. He explained everything and was so helpful. More

by Buy$car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Boston responded

We're glad to know that Michael and our loaner team were able to assist you professionally at Mercedes-Benz of Boston. Thanks for sharing your experience with us!

April 16, 2024

They took great care of my care and were very accommodating with my requests. Thanks so much. More

by fdiazb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 13, 2024

Provide very good service would highly recommend this service center. People were nice with the service and everything More

by Triveni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Mercedes-Benz of Boston responded

Hi Triveni! We're glad to know that you had a positive experience at our Mercedes-Benz of Boston service center. Thanks for recommending us!

April 12, 2024

Exceptional customer service (Jimmy Maniatis is the best! ) and they do excellent work on the car. More

by CB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 12, 2024

I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their eff More

by dregs.radiant-0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know that you've been consistently impressed with our service over the past 13 years at Mercedes-Benz of Boston. Our team always aims to provide detailed explanations and top-notch care for your GLK. Thanks for sharing this positive feedback!

April 11, 2024

Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in whe More

by Keith M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Apr 11, 2024 -

Mercedes-Benz of Boston responded

Keith, it's great to know that Albert and the rest of our team at Mercedes-Benz of Boston were able to provide you with such a positive experience. We appreciate your kind words!