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Mercedes-Benz of Midlothian
Midlothian, VA
945 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 945 reviews
June 15, 2024
Customer service is great. Sales team (Wayne and Chris) very courteous and knowledgeable. Pleasant experience. Sales team (Wayne and Chris) very courteous and knowledgeable. Pleasant experience. More
by EENSLEN
Verified CustomerEmployees Worked With
Helpful June 14, 2024
Frank was exceptional. He identified my needs and met all of my requirements and concerns He identified my needs and met all of my requirements and concerns More
by Rose Martin Turnage
June 14, 2024
We bought or car stress free and or sale representative was great highly experienced great customer service was great highly experienced great customer service More
by NASEEMMURSHED804
Employees Worked With
June 14, 2024
The dealership allowed me to make a service appointment at the last moment, and the agent was very clear and concise as to when my car would be ready and kept me in the loop along the way at the last moment, and the agent was very clear and concise as to when my car would be ready and kept me in the loop along the way More
by stevepetock
Employees Worked With
June 14, 2024
Service Associates are knowledgeable, personable, and efficient. Both Regina and Scott are great. Booking an appointment was good - courteous agents. efficient. Both Regina and Scott are great. Booking an appointment was good - courteous agents. More
by PETERT3
Employees Worked With
June 13, 2024
I cannot say enough great things about Frank Costa! ! He helped me quickly when my lease was up and did everything he could to make the transition to buying my car so smooth and easy!! If you need any h ! He helped me quickly when my lease was up and did everything he could to make the transition to buying my car so smooth and easy!! If you need any help or assistance then Frank is your guy! More
by Alexandra.kaiser226
Employees Worked With
June 13, 2024
Wonderful experience. Dylan was very knowledgeable about the car we purchased and very helpful. He walked us through everything. Dylan was very knowledgeable about the car we purchased and very helpful. He walked us through everything. More
by kellytich
Employees Worked With
June 13, 2024
Rick Nelson was my service guy. He is the best very professional and courteous he kept me informed about everything that my car needed. He is the best very professional and courteous he kept me informed about everything that my car needed. More
by TAYLORCWT1
Employees Worked With
Rick Nelson
