Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Scott was extremely helpful in helping to navigating through this repair with the warranty company. Appreciated all of his help through this repair with the warranty company. Appreciated all of his help More

The only issue I have is that they wash the car without asking and it comes out worse than it was before the wash, water spots, etc. I don’t understand how they can look at my car and think it needs a wash asking and it comes out worse than it was before the wash, water spots, etc. I don’t understand how they can look at my car and think it needs a wash. I keep my car very detailed. Please just ask if I want a wash. More

The staff at MB of Orange county are friendly and professional. They always add their added knowledge to providing a 5 star experience. professional. They always add their added knowledge to providing a 5 star experience. More

The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

Omar was great. Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One o Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One of the service/sales people was a little rude though - I took a bunch of tea bags for myself and he stopped me from taking them. Really? I just paid almost $500 for the service and you guys can't spare tea bags? You have already done away with your snacks (almost every time I have come into the dealership there are no snacks). Let your customers take what we want. I am sure you guys make enough from the customers to replenish stuff. We are PAYING for these services. It is not as though we are coming into the dealership and taking the snacks and lounging around the dealership without paying for service first. Usually, people come in or leave their car at the dealership for a reason. More

From start to finish,Everything was handled with excellence! All dealership members treated me like family! excellence! All dealership members treated me like family! More

Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More

Second car in the family to be serviced recently. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. More

E'Mari Davis was really great and responsive. Helped me arrange a rental and a ride to and from the rental company. This was the best service I have ever received at a Mercedes Service center a Helped me arrange a rental and a ride to and from the rental company. This was the best service I have ever received at a Mercedes Service center and I have owned my car since 2006. More

Smooth process. Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience More