Merchants Auto

Informative and helpful Joe answered all my questions, was helpful and courteous. He walked me through the free first oil change. I was surprised to find out about the free Joe answered all my questions, was helpful and courteous. He walked me through the free first oil change. I was surprised to find out about the free car washes. More

Fast and easy Working with Jim Smith was so relaxing and easy. He made what I thought would be stressful, into something quite pleasant. And, Thank you, to Gordon L Working with Jim Smith was so relaxing and easy. He made what I thought would be stressful, into something quite pleasant. And, Thank you, to Gordon Lewis, for finding me the best deal with payments in my budget. I tell everyone to go there if they need a new car. More

Great experience buying my car I bought a car in a private sale and it was the worst experience of my life. Went to Merchants Auto in Hooksett and they helped me get a car that I fe I bought a car in a private sale and it was the worst experience of my life. Went to Merchants Auto in Hooksett and they helped me get a car that I feel is a perfect fit for me. I didn't have any idea what I needed. I told Richard what I was looking for and the first car he showed me was the one. More

Car buying made simple Mark and Eric made the car buying process at Merchants very simple. I told them my budget, and my max payment and they came in right where it needed Mark and Eric made the car buying process at Merchants very simple. I told them my budget, and my max payment and they came in right where it needed to be. My wife and I could not have been happier with a newer, very low mileage vehicle, and the great respect we were shown from the second we walked in the door. More

Excellent help, terrific salesman I am very impressed with Eli Ruiz, who helped me tremendously in a very stressful month in which I had to replace two cars that were badly damaged in I am very impressed with Eli Ruiz, who helped me tremendously in a very stressful month in which I had to replace two cars that were badly damaged in car accidents (the other drivers' fault both time). A very stressful time. He was unfailingly knowledgeable, patient, and helpful--listened carefully to my concerns--didn't pressure me but gave good perspective/ information when I asked for it. As a rule, I don't trust car dealerships. I was skeptical this time, too, but I came to trust Eli and would recommend him enthusiastically to anyone looking to buy a used car. More

Eli Ruiz , Sales Eli is a very easygoing and professional salesperson. He was patient and willing to let me explore different models and makes of cars and let me test Eli is a very easygoing and professional salesperson. He was patient and willing to let me explore different models and makes of cars and let me test drive several vehicles. He is very knowledgeable and was able to tell me the difference in one model compared to another and not push me towards any direction, allowing me to weigh the advantages. I came to Merchants because they have a good reputation, and I was impressed that they donate nearly 25% of earnings towards the community. That says a lot about the kind of community business they are, and 'who' they hire. Eli not only stayed after hours on a Sunday, to allow me to test drive 'yet another' car, but actually drove all the way to my home to pick up my trade in vehicle (I live over 50 miles one way, away!) I left items in my trade in, and without asking he retrieved and saved them for me. He came in on his day off to help me with some additional paperwork. He called me afterwards to see how my new vehicle was handling and if I needed anything else. Eli represents Merchants well, and it is a pleasure to do business with him. He is the kind of guy that won't scare a female away from the dreaded 'car buying experience' ! I will come back to Merchants for all future car purchases due to his diligence and professionalism. Sincerely, Donastacia Bergeron Gardner, MA More

Painless Lisa made this smooth and seamless. She went above and beyond and got me into a great car quickly! I would recommend her and Merchants to my friends. Lisa made this smooth and seamless. She went above and beyond and got me into a great car quickly! I would recommend her and Merchants to my friends. More

First time buyer They helped with every step of the way, and I ended up with a car that's better than I expected for alot cheeper than I expected. They helped with every step of the way, and I ended up with a car that's better than I expected for alot cheeper than I expected. More

Great Salesman I enjoyed Richard he was very helpful and took time to explain all of the details involved in our car purchase. He was very friendly and listened to o I enjoyed Richard he was very helpful and took time to explain all of the details involved in our car purchase. He was very friendly and listened to our needs. Thanks Richard More

Awesome and pressure free!! I had no plans on buying last Sunday. I wanted to shop. But after Joe drove me around the lot. I saw a vehicle that met all of my needs and wants. I had no plans on buying last Sunday. I wanted to shop. But after Joe drove me around the lot. I saw a vehicle that met all of my needs and wants. There was no pressure I just didn't want to to be one of those who compulsively buy. The car was right the price was right and the salesperson was right. Service is great and pleasant More