Metro Ford - Service Center

Friendly, straight-forward service. I purchased my 2010 focus about a year ago and have been servicing the car at Metro Ford in Schenectady since purchase. I always friendly service here I purchased my 2010 focus about a year ago and have been servicing the car at Metro Ford in Schenectady since purchase. I always friendly service here. More

Excellent service-friendly and professional I was greeted and enjoyed my experience-my needs were met and exceeded. The staff was friendly and professional. My car is like new again. I was greeted and enjoyed my experience-my needs were met and exceeded. The staff was friendly and professional. My car is like new again. More

Great service Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text commu Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text communication on progress and readiness More

In and out! Made appointment for service and was in and out in no time. Very happy, good people and great price. I will be back for sure. Made appointment for service and was in and out in no time. Very happy, good people and great price. I will be back for sure. More

Metro Ford Means..Great Service! ALL THE TIME!!!! Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I wi Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I will always buy from Metro Ford. More

Service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service The oil change went well my Pryor visits to service needed work until Bill got involved he handled it to the highest level of customer service More

Completed in time as scheduled They ordered replacement part that required a couple hours to install. I requested that our car by ready by noon as I may have needed the car for taki They ordered replacement part that required a couple hours to install. I requested that our car by ready by noon as I may have needed the car for taking a sick cat to the vet. They completed the work as requested and called me about 11:20am. Great customer service! More

F-150 Service Truck had fault warning for Hillside Descent. Truck was dropped off Sunday evening, repairs made on Monday, Called by Troy on Monday afternoon to disc Truck had fault warning for Hillside Descent. Truck was dropped off Sunday evening, repairs made on Monday, Called by Troy on Monday afternoon to discuss repairs made, Truck picked up Monday evening. Problem has not returned. More

Pleasant, efficient, quick equals satisfactory outcome. My visit was for a very simple oil change and NYS Inspection. I expected it to be quick and easy (since the car is a year old with only 1,200 miles.. My visit was for a very simple oil change and NYS Inspection. I expected it to be quick and easy (since the car is a year old with only 1,200 miles.......I am the proverbial "old lady" who hardly drives). Don met me at check in and was pleasant and helpful. He advised that the mechanic would send me a video on my cel as he was inspecting my vehicle. He did....and it was a nice "feature" to be advised, with video, of my car's condition. Shortly after viewing, I picked up my vehicle. I was pleased with my experience. More

Did a good job I am upset with joe our sale rep I was referred to him by rick wanright and he never receive his 100.00 after asking about it I am upset with joe our sale rep I was referred to him by rick wanright and he never receive his 100.00 after asking about it More