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NYE Volkswagen - Service Center
Rome, NY
48 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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48 Reviews of NYE Volkswagen - Service Center
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May 18, 2024
Have been taking my car there since new. They do good work. Usually can get me in within a week. They do good work. Usually can get me in within a week. More
by jd4020_68
Verified CustomerEmployees Worked With
Helpful May 17, 2024
Have always had a very positive experience with this dealership. Everyone is friendly and does their best to satisfy me as a valued customer. dealership. Everyone is friendly and does their best to satisfy me as a valued customer. More
by Kstreeter0
Employees Worked With
May 16, 2024
Courteous and helpful service. The service felt trustworthy. The waiting area was clean and comfortable. The service felt trustworthy. The waiting area was clean and comfortable. More
by EQUATTS
May 16, 2024
I usually have a great experience but this time I did not, I'm sorry! not, I'm sorry! More
by christyallborty1982
May 15, 2024
Diagnosed problem with vehicle in a timely manner. Assured vehicle was safe to drive. Waiting for parts to complete the work. Was told there was a $150+ charge for diagnostic appointment. I can unders Assured vehicle was safe to drive. Waiting for parts to complete the work. Was told there was a $150+ charge for diagnostic appointment. I can understand the charge if I was not going to bring car back for the needed work but since I'm spending over $400 for service work I questioned why the charge could not be reduced. More
by Spark
Employees Worked With
Other Employees :
Tina answered the phone and set up appointment. Made it clear there was a diagnostic charge for appointment when I was concerned about whether the car was safe to drive with the noise I was hearing.
May 13, 2024
Very quick and efficient service. Vehicle was done within a very timely manner. Staff were all very friendly Vehicle was done within a very timely manner. Staff were all very friendly More
by katie soggs
May 13, 2024
The dealership was clean and well maintained. Jon explained what they would be doing and what it would cost. He seemed very professional and well organized. Jon explained what they would be doing and what it would cost. He seemed very professional and well organized. More
by SFOB
Employees Worked With
May 12, 2024
Excellent service, excellent customer communication, friendly staff, respectful staff, clean waiting room and car was clean upon pick up friendly staff, respectful staff, clean waiting room and car was clean upon pick up More
by rafauvelle
Employees Worked With
Tina, 5 stars
May 06, 2024
Excellent service. Knowledgeable and reasonable. I travel 2 hours to have my 3 VWs serviced by Nye. Yes, there are dealers closer but no one that I trust as much from e Knowledgeable and reasonable. I travel 2 hours to have my 3 VWs serviced by Nye. Yes, there are dealers closer but no one that I trust as much from experience. More
by r-2
Employees Worked With
May 03, 2024
Professional, courteous service that I would recommend to family and friends. Jon went out of his way to make sure I had a loner vehicle if it was necessary. A pleasure to work and do business with Nye Volks family and friends. Jon went out of his way to make sure I had a loner vehicle if it was necessary. A pleasure to work and do business with Nye Volkswagen and Jon. More
by wshoemaker71
Employees Worked With
