Princeton Audi Volkswagen

Great car buying experience I had the pleasure of working with Roshanda Davis. She really made the entire process flow smoothly; from the test drive to the delivery of the vehicl I had the pleasure of working with Roshanda Davis. She really made the entire process flow smoothly; from the test drive to the delivery of the vehicle. Her co-workers were nice and pleasant and the dealership itself was very clean and managed. Roshanda was very knowledgeable about the car and all of its' bells and whistles. Her customer service skills were amazing and I look forward to purchasing my next car from her & Princeton Audi. More

Great salespeople, great dealership, would shop again I had Jonathan as my salesman and he was wonderful throughout. You could tell everyone on the floor had a good relationship and they were all very acc I had Jonathan as my salesman and he was wonderful throughout. You could tell everyone on the floor had a good relationship and they were all very accommodating throughout the car buying process. I normally can't stand salesmen due to the typical pressure they put on you, but I have to say I was incredibly impressed when everyone I came in contact with (mostly Jonathan and Alex) respected the research I had done beforehand and answered all of my questions candidly. At no point did I feel pressured to buy and I always felt like they were honest in their representation of the car. I would be more than happy to recommend anyone I know to visit this dealer to receive the same excellent treatment I experienced. More

Easy to deal with Could not have been a better experience. Truthful and fair. Took a long test drive and made the deal the same day. Great customer focus. Could not have been a better experience. Truthful and fair. Took a long test drive and made the deal the same day. Great customer focus. More

Great experience Chelsea and Tom were great to work with to get me in to my first Audi. The experience was enjoyable and I appreciated the time that Chelsea and Tom sp Chelsea and Tom were great to work with to get me in to my first Audi. The experience was enjoyable and I appreciated the time that Chelsea and Tom spent with me, from first test drive to delivery. I would absolutely go back to Princeton Audi for my next car! More

Purchase of S8 The Dealer personnel were very friendly and extremely professional. Nothing was too much trouble and the sale was made in a very pleasant and fair way The Dealer personnel were very friendly and extremely professional. Nothing was too much trouble and the sale was made in a very pleasant and fair way, even though the negotiations were specific but completed without pressure and ended in a very fair result on the trade-in. The Audi personnel were extremely proud to be working for the Dealership and this feeling was experienced by the customer. The whole attitude of the Dealership helped me make up my mind to try Audi versus years of long Mercedes ownership. Chris. B. Chaffey More

Pleasant and Family-Friendly Buying Experience. This dealership was professional, courteous, and family friendly. We we were shopping at multiple dealerships and the first reason for going to this This dealership was professional, courteous, and family friendly. We we were shopping at multiple dealerships and the first reason for going to this dealership was great selection of cars on the lot. This dealership has a nicer inventory of used vehicle and new vehicle selection in terms of color and model. Mr. John Iverone listened to our needs of a second vehicle and quickly found us the right vehicle and the right price. What was most amazing is that the staff worked as a team and helped keep our little kids occupied while we make the sale (Thank you Tarissa). Most of the other dealers don't bother and do play cut-throat. Mr. John was professional throughout the sales process and nothing missed.... This was the second experience of purchasing a car from a dealership and we knew what to expect - and they did not miss a beat. I would definitely buy again from this dealership, specifically John who understands cars and most importantly he understands people. Amazing customer service and staff. Thank you. More

Stand Up General Manager I had an issue and addressed it to the GM, and he got back to me right away. He was very accommodating and made me feel like my concerns were importa I had an issue and addressed it to the GM, and he got back to me right away. He was very accommodating and made me feel like my concerns were important and would be resolved. Prior to contacting Dave I rated my experience with VW Princeton 1 star. However after contacting Dave I am changing my rating back to 5 stars. Dave turned a situation that started out negative into an opportunity to show why most of the ratings for Princeton VW are 5 stars. More

S5 Acquisition Very knowledgeable salesperson, fair price, efficient process. What else could you want? I'm very satisfied with the sales experience from Princeton Very knowledgeable salesperson, fair price, efficient process. What else could you want? I'm very satisfied with the sales experience from Princeton Audi. I would expect to use them again and recommend them to others in the market for Audi. More

Car buying should always be this easy and pleasant For close to a year, I had been anticipating the introduction of a new VW model after driving the European version a year ago. I had been reading ever For close to a year, I had been anticipating the introduction of a new VW model after driving the European version a year ago. I had been reading everything I could about it but knew that, it only recently having started production, I faced a potentially long wait to get exactly what I wanted. After disappointing visits to two other VW dealerships (padded prices and hidden fees, insultingly low trade-in offers), I met with Matt Rucko at Princeton VW after he replied promptly to my Internet inquiry. I already expected to have a positive experience just from talking to Matt on the phone and my visit in person was refreshingly painless and straightforward. Matt gave me the price I expected for this car with no hidden fees or padding, we agreed to a trade-in price I could live with, and he committed to doing what he could to locate exactly what I was looking for. From that point forward, things happened much faster and more easily than I had dared hope: a little over a week after meeting Matt face to face, I'm now driving my brand new car. Throughout the process, including picking up and walking through the features of the car, Matt was knowledgeable, communicative and helpful. I'll add that Tony Kwak in finance made taking care of the money side of things a breeze, working quickly to get me through all the paperwork. As I look back on how quickly things came together and how enthusiastically Matt made this happen, I keep thinking that all car purchases should be this pleasant Put simply, Matt Rucko got me into exactly the car I wanted, in fresh-off-the-assembly-line condition, at a very good price, with a minimum of fuss, and faster than either of us even expected. More

Princeton Audi earns our business Following extensive internet and personal visits to different manufacturers' dealerships to find a late model SUV, our research paid off when we foun Following extensive internet and personal visits to different manufacturers' dealerships to find a late model SUV, our research paid off when we found Princeton Audi. Starting with Natasha Mulligan, their internet advisor(?) who was exceptionally knowledgeable about Audi in general and the process of finding a car that might meet our needs, she invited us to visit and then introduced us to Juno Mozo, Audi Brand Specialist who was equally delightful and knowledgeable. Within just two hours we made a decision that an Audi was the car we wanted, and then test drove, bought and drove home in the 2013 Q5 that we were shown. We went back the following week to pick up the new plates, ask Juno for answers to a few technical questions and talk to Jeff Dockhorn, Service Director about a "strange noise". Further impressed with the willingness of Juno to spend as much time as needed to resolve my questions and with Jeff to diagnose the cause of the noise, order, and schedule replacement of a small trim part, we could not be more satisfied with our decision to buy from Princeton Audi. Patrick and Carole McMorrow (fifty miles away in Red Bank, NJ!!) More