RBM of Alpharetta

2015 GLK I had a very pleasant, quick, and easy experience purchasing my GLK. Ron, Sharon, and Diane were very professional and helpful. I had researched sev I had a very pleasant, quick, and easy experience purchasing my GLK. Ron, Sharon, and Diane were very professional and helpful. I had researched several dealerships and found the exact car I wanted at RBM. More

Car buying experience at it's best! I don't normally leave reviews, but I simply can't help myself. I purchased a Certified Pre-Owned 2014 C250 at RBM Mercedes Benz of Alpharetta and my I don't normally leave reviews, but I simply can't help myself. I purchased a Certified Pre-Owned 2014 C250 at RBM Mercedes Benz of Alpharetta and my sales consultant Bill Favini was awesome. I was extremely impressed by his attentiveness and knowledge of the car. During the process I was introduced to a few other team members, Diane Evans and Lisa Brennan, which both gave top-notch service just as Bill. I have purchased cars from other dealerships before and I have never felt so ecstatic about my purchase and experience. Thanks for making my car buying process so easy and professional. More

Great Experience at RBM of Alpharetta I had a great experience buying a Smart car from RBM last Saturday. I inquired about the car via email. A few minutes later I received a response from I had a great experience buying a Smart car from RBM last Saturday. I inquired about the car via email. A few minutes later I received a response from Fabian Tafur. During the following hour Fabian and I exchanged a couple of other emails that lead to the sale. Fabian was very responsive and answered all my questions. He passed my information to the financing dept who in turn approved me for a loan. Fabian also suggested that I send him a copy of my driver's license and insurance info so he would have all paper work ready for me when I showed up. When I arrived at the dealership, the car was already detailed and ready to go. Fabian and the financing lady made my process so smooth such that it took only a few minutes to have all paperwork done. I was so happy with the experience and would definitely recommend RBM and Fabian to my friends. More

Great Experience! Simple. Easy. Pleasurable. My wife and I purchased a new car this week from RBM of Alpharetta. It was truly a pleasure working with Andy Sayers throughout the entire process. My wife and I purchased a new car this week from RBM of Alpharetta. It was truly a pleasure working with Andy Sayers throughout the entire process. Prior to this experience, buying a car has never been something we looked forward to doing due to being pressured to make decisions or due to the negotiation process. Our experience with Andy was easy, simple, quick and an entirely pleasant experience from beginning to end. We never felt any pressure to do anything. The negotiation process was nonexistent as the initial offer price was very fair based upon my research (TrueCar). Late in the process when I expressed possible concerns about one aspect of the vehicle, Andy said it wouldn't be any problem at all if we changed our minds (we didn't) as they wanted us to be completely satisfied with our decision. I could tell that he was sincere. This is how car buying should be and this is how it was for us working with Andy. We will definitely ask for him when we are ready to purchase another car and recommend him to friends without hesitation. More

Wonderful Buying Experience! I am a first time MB buyer, and I can only highly recommend Ron Delvalle attention and service. Pleasant experience with staff member who handled the I am a first time MB buyer, and I can only highly recommend Ron Delvalle attention and service. Pleasant experience with staff member who handled the purchase of this awesome vehicle! More

Highly recommend RBM of Alpharetta Professional Sales People Derrick Wynn was the most professional and knowledgeable salesperson I have ever met in years. He's very knowledgeable in his Mercedes Benz. The pro Derrick Wynn was the most professional and knowledgeable salesperson I have ever met in years. He's very knowledgeable in his Mercedes Benz. The process was fast and easy and very thorough. My experience was quick and flawless. Ms Carol Duster the Finance Service person was also very nice and very professional. Kudos, keep up the excellent work. More

Overall a great experience! The dealership was top notch! Neil, Ron, Carol & Diane made me feel very special. They were so professional in handling my purchase. They were all ver The dealership was top notch! Neil, Ron, Carol & Diane made me feel very special. They were so professional in handling my purchase. They were all very knowledgable and thorough in explaining all aspects of my new vehicle. I would recommend them to friends and family and look forward to making a future purchase on my husbands next car. More

Mind of Knowledge, Heart of Service I just purchased my second car here over the past five years. I returned because of my solid experience with my first Mercedes and this service depar I just purchased my second car here over the past five years. I returned because of my solid experience with my first Mercedes and this service department, I was so fortunate to again be assisted by someone highly knowledgeable and service focused. Andy Sayers did a very good job in transitioning me from a car I adored to a car I hopefully, will enjoy as much as or more. Though we had just met in phone calls and emails over the past few days, he seemed to immediately understand my needs and desires and did nothing to push me toward more, while making sure I did not settle for less. Andy is extremely professional while exuding a genuine warmth. Gotta' say ... his lovely English accent doesn't hurt the process either! :) Seriously, not one disconnect have I ever found with this RBM of Alpharetta team from the greeters to the Service Department's Teresa, Don, and the many unseen faces who have cared for my car; to the Sales Department's Andy and his Manager; and to sharp Sharon in the Finance Department ... all top notch! Thanks for staying 'till they turned off the lights, Folks, to make sure I got the benefits of the great September promotion too! More

World Class Service! Bill Winslow provided exceptional service every step of the way through the purchase of my new Mercedes. He provided professional, knowledgeable servi Bill Winslow provided exceptional service every step of the way through the purchase of my new Mercedes. He provided professional, knowledgeable service without any pressure or hard sale tactics. He made the process of purchasing the car enjoyable! He was even willing to come in on his day off to accommodate by schedule! He was thorough yet very efficient throughout the entire transaction. If you're in the market for a Mercedes, call Bill. If you aren't, you should be! I love my new car! More

Great experience again I am a returning lease client, and RBM has always been top terrific. From the GM to the sales managers, Finance manager Lisa, and my sales person, Ro I am a returning lease client, and RBM has always been top terrific. From the GM to the sales managers, Finance manager Lisa, and my sales person, Ron Devalle, were all extremely professional, and made the car buying experience great. More