RBM of Alpharetta

Wonderful Buying Experience with Fabian I had been looking and trying to buy a Mercedes for a couple of months. I had been to another dealership but was unsuccessful. I contacted Fabian abou I had been looking and trying to buy a Mercedes for a couple of months. I had been to another dealership but was unsuccessful. I contacted Fabian about a car and he kept up with me until we found exactly what I was looking for. I couldn't believe how easy it was. We had great communication through text and email and it was clear he was trying to help me without being pushy. I never once felt pressured but comfortable that he was listening to what I wanted. I love my new C 300! The whole experience was great and this will be my dealership from now on. More

The Best or Nothing is TRUE regarding RBM of Alpharetta ! My experience ordering , receiving, and purchasing a BEAUTIFUL Night Black 2015 Mercedes-Benz CLA 250 four door coupe with Sport Plus Option Package My experience ordering , receiving, and purchasing a BEAUTIFUL Night Black 2015 Mercedes-Benz CLA 250 four door coupe with Sport Plus Option Package could not POSSIBLY been easier, smoother, or in any other form , BETTER ! After contacting another dealer 4 or 5 times with NO RESPONSE , I gave RBM Mercedes of Alpharetta a chance to earn my business. They did NOT disappoint ! I HIGHLY reccomend my salesperson, Ramona Razavi. She WAS and IS the BEST. Mr. Ellis, Ms. Evans, Ms. Duster, AND Mr. Turry were ALL a great pleasure to do business with. My wife and I WILL return to RBM of Alpharetta for our future Mercedes-Benz purchasing needs. Oh... that OTHER Mercedes-Benz dealer that never returned my multiple phone calls or e-mails ? I can't say their name but it rhymes with "Ruckhead" ! THANK YOU RBM Mercedes of Alpharetta ! Gary N. Goldstein Roswell, GA More

Painless I had a great experience working with Fabian and RBM of Alpharetta. Our first visit was a no pressure, take your time on the test drive, type of visi I had a great experience working with Fabian and RBM of Alpharetta. Our first visit was a no pressure, take your time on the test drive, type of visit. We weren't ready to make a decision at the time and this didn't bother them. We were provided with the pricing information and informed we could drop in any time or call with questions. Fabian followed up a week later with a deal on a similarly equipped dealer special and I ultimately decided to buy. We're very happy with the CLA and happy to have purchased from a good team of people. More

A Car Buying Pleasure. Fabian was a real pleasure to work with. Conscientious and professional. There was never any sales pressure just courteous and useful information. Fabian was a real pleasure to work with. Conscientious and professional. There was never any sales pressure just courteous and useful information. Found us the vehicle we wanted and made sure it fit our needs. Lisa Brennan and Fabian both went out of their way to make this a most pleasant experience. We were in the middle of a move and they worked to make sure we could register the vehicle in the county we were moving to even though we had not closed on the house at the time of purchase. I would highly recommend RBM of Alpharetta and Fabian Tafur. More

Liked them so much I bought Two! I had been poking around on the internet, looking at the CLS550, and decided to stop by and take a look at them in person since I was in the area look I had been poking around on the internet, looking at the CLS550, and decided to stop by and take a look at them in person since I was in the area looking at a mini for my business. After a miserable experience at that particular dealer, I headed to RBM Alpharetta to just take a quick look. We met Portia there who showed me a CLS550 and the S Class so I could compare, and then wen home for the evening. While we were there, my girl friend had been interested in a C class so we went back to take a harder look as it was in the same price range as the Cooper S. She ended up buying it from Portia, who was very easy-going, and great to work with. I think the two of them drove 5 or 6 different cars that day. We had a great experience with her, and were very happy with the final price and the car. Over the next couple weeks, she called to check up on us and the car, and I made a joke about the CLS550 being my car. She never pressured me, but always reminded me that it hadn't sold. I eventually caved, and called her and told her to send it to the detailer, because I would be there to pick it up in the morning lol. I hate buying cars, I hate showing conventional dealers where they are trying to screw me, I hate the arguing back and forth as they tell me that they are taking a loss on this car just to do me a favor, and that somehow magically they are the only used dealer in the state not making a 30-45% margin on their used cars. I know the games, and I don't like to play them. Obviously, Mercedes is a healthy dealership, and businesses exist to make money; but if they can make their money, and I can feel like I got a good deal (which I did) even knowing how it all works, they're doing it right. My new favorite dealership. More

Would buy from again I bought a used Ford F-350 from Ramona and she was very pleasant to work with. The vehicle was exactly what they described. The GM of the store came o I bought a used Ford F-350 from Ramona and she was very pleasant to work with. The vehicle was exactly what they described. The GM of the store came out and introduced himself and was also very pleasant as well. I'm very happy with my purchase. More

Excellent Experience! Ron was very helpful, friendly and professional. Ron was extremely patient throughout our car buying experience. We really appreciate the special at Ron was very helpful, friendly and professional. Ron was extremely patient throughout our car buying experience. We really appreciate the special attention that we received from Ron and all the staff at RBM of Alpharetta. More

Easy to work with and professional care We had a very pleasant experience purchasing an E350 from Fabian, from start to finish. I would refer this dealership and Fabian to my customers, frie We had a very pleasant experience purchasing an E350 from Fabian, from start to finish. I would refer this dealership and Fabian to my customers, friends, family, and neighbors. More

Excellent, Smooth and Easy. These are three words that describe the purchase of our 2013 CPO E350. It was finally time for our 2000 C230 to be replaced just 30,000 miles short o These are three words that describe the purchase of our 2013 CPO E350. It was finally time for our 2000 C230 to be replaced just 30,000 miles short of earning its 500,000 KM service badge. Dan Brown and Sharon Thompson made the entire transaction a pleasant experience. This is the second CPO purchase from RBM of Alpharetta in 18 months. RBM of Alpharetta has been our service provider for over 10 years as well. From the "front" of the business to the "rear" you will be well taken care of. More

Best Car Dealership - anywhere RBM North is an outstanding dealership. On this purchase, our sales person Fabian Tafur knew the product well, gave us the information and space to le RBM North is an outstanding dealership. On this purchase, our sales person Fabian Tafur knew the product well, gave us the information and space to learn and make decisions He took sound initiative in closing the sale and getting the details on trades and insurance wrapped up. The Finance person, Carol Duster was the best I have dealt with in this role. No high pressure to sell up and she made the paper work process clear and fast. The vehicle trainer, Diane Evans made the process of getting in and driving away making full use of the incredible technology, easy. And, or course, Mary Brown on reception who on arrival, always makes me feel like I am coming home. A great tam to deal with. More