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RBM of Alpharetta

Alpharetta, GA

5.0
5,342 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,343 reviews

November 30, 2010

Joe Ydante was very friendly and helpful. He made sure I knew what I was purchasing and what the cost would be before arriving to the dealership. He also took the time to make sure I knew all of the feature More

by angelarj49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ydante
November 29, 2010

This dealership offers the best service I have ever experienced. Bill Favini is a most professional sales rep. 5 stars from the Crouse family! The price negotiation was easy and the closing process More

by whitneycrouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini
November 20, 2010

Very good information and explanation of many aspects of the vehicle. Willingness to take time with me and operate on my schedule with no rushing for the sale. Good post sale follow up. Stephen Moore is v More

by Heidi Isom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
November 17, 2010

RBM is a professional, pleasurable and enjoyable place to buy a car! I drove from New Orleans and it was 100% worth the trip! The sales team at RBM is fantastic, as my sales professional David Ellis did a wo More

by CMB504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Ellis
November 12, 2010

Great dealership and very honest guys. David was an excellent sales person who provided information in a non sales or pushy way. We went in and asked to see a car and David allowed us to drive one. N More

by anewto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Ellis
November 11, 2010

I just moved here from Florida 3 months ago. I came in for regular service. Duane Udo took care of me from start to finish. He is a great asset to your company. He explained everything to me and provid More

by emsfitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Udo
October 27, 2010

As an informed consumer we went to RBM armed with all the internet information on a used MB. David quickly evaluated our needs and wants and directed us to a perfect fit in an car. He was a true customer a More

by jfc6750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, David Wang
October 21, 2010

Ive been a BMW guy for the last 20 years at least, never considered Mercedes. Upon reviewing the E63 AMG online and looking around, I stopped in and was greeted by Bill Favini, which at first I just wanted More

by dockterg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Favini, Janet Cummings
October 13, 2010

Found car online, contacted the dealership, everything was done very professionaly. Agreed to price, arranged for payment, signed all paperwork, all through communication via emails, phone calls, faxes, More

by mathdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.Joe Ydunate
October 09, 2010

My husband travels extensively and, as in many households, he takes care of the cars. So I was somewhat anxious when I had to take my C-Class in for an unexpected service when my husband was trav More

by laurascag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Udo
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