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RBM of Alpharetta

Alpharetta, GA

5.0
5,304 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,304 reviews

March 25, 2010

We worked with Adam Denault over a 2 year period during which time we test drove several different used Mercedes. Adam was always very patient and helpful answering all of our questions with a friendly sm More

by bedgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Denault
March 04, 2010

When I started my search for a Pre-owned vehicle, I really was not thinking about buying a Mercedes. After looking at multiple car websites, I came upon the RBM Atlanta North web page. I began looking More

by Rebelwild
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Starky
March 02, 2010

Both took the extra time to answer many questions as well Both took the extra time to answer many questions as well as work with me to look for the most efficient way to diagnose and obtain approval for cove More

by lamia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Cunningham and Ken Rutter
February 24, 2010

I worked with Andy at a different dealer for my last car purchase which was almost 10 years ago. Andy kept in touch during that entire 10 year period and provided information and answered my questions. He More

by plewis2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Andy Sayers
February 24, 2010

This was by far the easiest buying experience for a car. Andy was great. No hassles,and he made it easy to deal for the car. Diane Evans did a great job orienting us to the car and we have been back several More

by jim crowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Andy Sayers
February 24, 2010

From the upfront price to the ease of business, working with this dealer was a joy. The salesman, Andy Sayers, was very professional and made buying a car a pleasure. I enjoyed the friendly service that I More

by bradleypmd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers , Andy Sayers
October 29, 2009

The purpose of my visit to RBM Mercedes Benz, North was to take care of some minor problems and an adjustment on my front passenger seat. I was LATE for my appointment. Nathan welcomed me and directed me t More

by shanthane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox and Nathan Ammons
July 28, 2009

Teresa Cox was friendly, knowledgeable, & efficient in helping solve the mechanical malfunction in my car. She made me feel important and valued me as a customer. The problem was solved quickly and in More

by edcombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
July 14, 2009

My wife and I had been searching for a car and we found one on the internet at RBM-North Atlanta. Everyone I talked to about the car prior to driving to the dealership was very knowledgeable. Once we arriv More

by rzwickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
June 27, 2009

I bought my first Mercedes in 2002 from RBM, and my experience was pretty good. I bought my second Mercedes in Nov 2008 from RBM NORTH and my experience was WOW! ADAM DENAULT is the most knowledg More

by marthalevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Denault