RBM of Alpharetta
Alpharetta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We worked with Adam Denault over a 2 year period during which time we test drove several different used Mercedes. Adam was always very patient and helpful answering all of our questions with a friendly sm which time we test drove several different used Mercedes. Adam was always very patient and helpful answering all of our questions with a friendly smile. We finally decided on a 2008 E350 sports Mercedes and Adam got us a very good deal with a very low financing rate. The customer service at RBM of Atlanta North is wonderful and everyone there is always ready to help. More
When I started my search for a Pre-owned vehicle, I really was not thinking about buying a Mercedes. After looking at multiple car websites, I came upon the RBM Atlanta North web page. I began looking really was not thinking about buying a Mercedes. After looking at multiple car websites, I came upon the RBM Atlanta North web page. I began looking at the pre-owned C230s and C280s. One C280 caught my eye.I went to the dealership and met with Debbie Starky. She was very helpful and knowledgeable about the C280. We were able to work out a good deal and now I am happy as can be to own a Mercedes! More
Both took the extra time to answer many questions as well Both took the extra time to answer many questions as well as work with me to look for the most efficient way to diagnose and obtain approval for cove Both took the extra time to answer many questions as well as work with me to look for the most efficient way to diagnose and obtain approval for coverage from my extended warranty company. Ken in particular took a lot of time to explain the process for this specific repair and to listen to my concerns regarding diagnosis costs that would not be covered under the warranty. As a claim director for a large national property and casualty company who specializes in affluent clients, I am keenly aware of the need to create promoters vs detractors in order to grow your business. Their willingness to work with me was very much appreciated. More
I worked with Andy at a different dealer for my last car purchase which was almost 10 years ago. Andy kept in touch during that entire 10 year period and provided information and answered my questions. He purchase which was almost 10 years ago. Andy kept in touch during that entire 10 year period and provided information and answered my questions. He was truly helpful and professional. Not pushy or agressive. It was a pleasure working with him and the team at RBM North. More
This was by far the easiest buying experience for a car. Andy was great. No hassles,and he made it easy to deal for the car. Diane Evans did a great job orienting us to the car and we have been back several Andy was great. No hassles,and he made it easy to deal for the car. Diane Evans did a great job orienting us to the car and we have been back several times for re-orientation! Fcility is clean, bright, and User friendly. In fact Andy did such a good job we went back to him and bought a second! More
From the upfront price to the ease of business, working with this dealer was a joy. The salesman, Andy Sayers, was very professional and made buying a car a pleasure. I enjoyed the friendly service that I with this dealer was a joy. The salesman, Andy Sayers, was very professional and made buying a car a pleasure. I enjoyed the friendly service that I received from everyone at RBM of Atlanta-North. More
The purpose of my visit to RBM Mercedes Benz, North was to take care of some minor problems and an adjustment on my front passenger seat. I was LATE for my appointment. Nathan welcomed me and directed me t to take care of some minor problems and an adjustment on my front passenger seat. I was LATE for my appointment. Nathan welcomed me and directed me to the waiting area. He alerted Teresa Cox to my presence. She was with a scheduled customer. While I was waiting, I enjoyed viewing a beautiful flat screen TV show. Nathan directed me to a marvelous hospitality area. While I was in the waiting area, (it is more like a beautiful lounge area.) I also enjoyed the Mercedes Benz retail area. Teresa Cox was extremely knowledgable and explained to me what my service would entail. She has an engaging and congenial manner. It was actually the very first time a service professional advised me and was NOT condescending. I would highly recommend going to RBM North for sales, service, and Mercedes Benz high quality retail merchandise. More
Teresa Cox was friendly, knowledgeable, & efficient in helping solve the mechanical malfunction in my car. She made me feel important and valued me as a customer. The problem was solved quickly and in helping solve the mechanical malfunction in my car. She made me feel important and valued me as a customer. The problem was solved quickly and in a most cost effective manner. A courtesy car was provided a no charge which I did not expect. My car was returned to me in a much cleaner condition than I expected. I am recommending RBM of Atlanta North to my business clients, friends, and associates for automobile service, as well as, the place to go for a new or used Mercedes. More
My wife and I had been searching for a car and we found one on the internet at RBM-North Atlanta. Everyone I talked to about the car prior to driving to the dealership was very knowledgeable. Once we arriv one on the internet at RBM-North Atlanta. Everyone I talked to about the car prior to driving to the dealership was very knowledgeable. Once we arrived at RBM-North, we were greeted by a very friendly staff and introduced to our sales consultant Anna DeBlois. She made our purchase an enjoyable experience and I would definitely recommend this dealership to my friends and family. More
I bought my first Mercedes in 2002 from RBM, and my experience was pretty good. I bought my second Mercedes in Nov 2008 from RBM NORTH and my experience was WOW! ADAM DENAULT is the most knowledg experience was pretty good. I bought my second Mercedes in Nov 2008 from RBM NORTH and my experience was WOW! ADAM DENAULT is the most knowledgeable and helpful salesperson I have ever dealt with in any industry. His website www.mybenzguy.com is a great resource. The sales manager, MARK MCQUAID, is a pleasure as well. They worked together to make sure that my car buying experience was flawless, and it was. The RBM NORTH dealership is state-of-the-art, and has a very welcoming ambience. I live closer to several other MB dealerships, but since RBM NORTH goes the extra mile for me, I will go the extra mile for them! More