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South Bay Hyundai

Torrance, CA

4.5
4,445 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,445 reviews

April 28, 2026

Thanks to Mr. Terry we got a 2026 Hyundai Kona SEL white color. I was busy working 7 days. However, Mr. Terry came to my work and gave me all explanations in pro More

by jooahmin2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Thank you so much for sharing your experience! We’re thrilled to hear Terry went above and beyond, meeting you at work, clearly explaining everything, and even delivering your 2026 Hyundai Kona SEL right to your door. That level of convenience and care is exactly what we strive for. We truly appreciate your recommendation and your trust in South Bay Hyundai. Enjoy your new Kona, and thank you again for your kind words and support!

April 26, 2026

Thank you to Jim and especially Jeff for their support and ease of my new lease with a 2026 Ionic 5. It was an honest and lovely process and I'm enjoying all the upgrades from the 2024 model. Kindly, More

by vincentkristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Hi Kristi, Thank you so much for your kind message! We’re thrilled to hear Jim and Jeff made your lease experience smooth, honest, and enjoyable. It’s great that the transition to your 2026 Ioniq 5 has been such a positive upgrade for you, we’re glad you’re enjoying all the new features. We truly appreciate your trust in South Bay Hyundai and wish you many happy miles in your new vehicle!

April 26, 2026

Kevin Marroquin helped me with my purchase. He was kind, professional, and very respectful to my schedule. I appreciate that he was thorough in explaining and demonstrating all the bells and wh More

by patricia.1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Thank you so much for sharing your experience! We’re thrilled to hear Kevin made your purchase such a positive one. It’s great to know he was kind, professional, respectful of your time, and took the extra care to walk you through all the features in your new vehicle. We truly appreciate your kind words and your trust in South Bay Hyundai. We’ll be sure to pass your feedback along to Kevin, he’ll be glad to hear it. Enjoy your new car, and we look forward to seeing you again in the future!

April 25, 2026

Great, personable, and extremely efficient service! Thank you so much to Nicole! Highly recommend this dealership. More

by christymoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Thank you so much for the great feedback! We’re thrilled to hear you received personable and efficient service, and that Nicole made such a strong positive impression. We’ll be sure to pass your kind words along to her. We truly appreciate your recommendation of South Bay Hyundai and look forward to seeing you again next time!

April 25, 2026

Jack's management of my service appointment was superb and his communications about the work being done was extremely timely and professional! I could not have been more satisfied. Thank you. More

by dsmatso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Thank you so much for the wonderful feedback! We’re thrilled to hear Jack provided superb service management and kept you well-informed throughout your appointment with timely, professional communication. It’s great to know you left completely satisfied, that’s exactly what we aim for. We truly appreciate you choosing South Bay Hyundai and look forward to taking care of you again next time!

April 25, 2026

Salesperson was vey prompt with communication, and helpful with vehicle choice and information, easy communication as well More

by kris.knowles
Recommend Dealer
Yes
Employees Worked With
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad to hear your salesperson was prompt, helpful, and made communication easy throughout your vehicle search. It’s great to know the information and guidance helped you feel confident in your choice. We truly appreciate you choosing South Bay Hyundai!

April 25, 2026

Lack of transparency and no accountability Followed up multiple time during 5 days period to get update but all went in vain More

by Amit Kumar Sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kei Yukimura
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear about the lack of communication and the difficulty you experienced getting updates over several days. We understand how frustrating it is when follow-ups go unanswered and expectations around transparency are not met. Your comments have been shared with our team for review, and we appreciate you taking the time to let us know.

April 24, 2026

I had an excellent experience purchasing my Ioniq 5 from this dealership. From the moment I arrived, everyone I met was professional, prompt, courteous, and extremely knowledgeable. Antonio was especially o More

by MarkyMark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

South Bay Hyundai responded

Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear you had an excellent experience purchasing your Ioniq 5 and that the entire team delivered a professional, smooth, and enjoyable process from start to finish. We’re especially glad Antonio stood out for his patience, knowledge, and pressure-free approach, that’s exactly the kind of experience we strive to provide. We’ll be sure to share your kind words with him and the rest of the team. We truly appreciate your recommendation of South Bay Hyundai and are grateful you chose us for your purchase. Enjoy your new Ioniq 5!

April 23, 2026

I spent almost $800 and not all of my service was completed. I made an appointment that day and time specifically with Holly. I arrived and waited in my car for a bit then decided to approach Holly t More

by lindsay.white819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willian Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Apr 28, 2026 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re sorry to hear that your visit did not meet expectations, especially regarding communication at check-in and the delay in completing your alignment service. We understand how frustrating it is to spend several hours at the dealership and still not receive the full service you paid for. Your comments regarding customer interaction, scheduling, and service completion have been shared with our management team for review. We appreciate you taking the time to let us know about your experience.

April 22, 2026

Jeremy is my service advisor. He is friendly and always welcomes me when I come in. He makes sure things are checked and the work is completed. He makes sure the car is cleaner More

by Buttons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

South Bay Hyundai responded

Thank you so much for the detailed and thoughtful feedback! We’re really glad to hear Jeremy consistently provides such a strong service experience, from his friendly welcomes and clear communication to making sure your vehicle is properly taken care of, clean, and that your transportation needs are handled. It’s especially great to know he takes the time to thoroughly explain things and ensures you feel supported every step of the way. That level of care makes a real difference, and we’ll be sure to pass along your kind words to him and the team. We truly appreciate your trust in South Bay Hyundai and look forward to continuing to take great care of you and your vehicle!

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