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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,251 Reviews

2,251 Reviews of South Bay Hyundai - Service Center

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May 19, 2025

Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

May 17, 2025

great service. Nice waiting room. There is coffee and a variety of snacks. Also, there is internet. More

by b_liebig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad you enjoyed our service and found the waiting room comfortable with coffee, snacks, and internet available. Creating a welcoming and convenient environment for our customers is very important to us. We appreciate you taking the time to share your experience and look forward to serving you again!

May 17, 2025

Jeremy is my service advisor. He is very friendly, courteous and knowledgeable. Whenever I have a problem or just a question, he is always there with the solution or the answer. More

by Buttons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

South Bay Hyundai responded

Thank you for your fantastic feedback! We’re thrilled to hear that Jeremy consistently provides you with friendly, courteous, and knowledgeable service. He truly goes above and beyond to support our customers, and we’re proud to have him on our team. We’ll be sure to share your kind words — it will make his day! Your satisfaction means the world to us, and we’re here whenever you need assistance.

May 17, 2025

Quick, with no waiting time service. The representative was knowledgeable and nice. The service is reasonable! Thank you! More

by tatyana_tabakova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that you received quick and efficient service without any waiting time. Our team takes pride in being knowledgeable and friendly, and it’s great to know that you felt well taken care of. We truly appreciate your kind words and are happy to know that you found our service reasonable. We look forward to serving you again in the future!

May 16, 2025

Kei is absolutely the best. Excellent communication and service. I would recommend South Bay Hyundai. More

by john@neonetworking.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Excellent service from Kei. On time and very courteous--he was informative and responsive. Great job! More

by LONNIEMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear Kei provided you with excellent, timely, and courteous service. We appreciate your feedback and look forward to assisting you again!

May 15, 2025

Hi. No one answers the phone. Hard to get a hold of anyone. Crappy service. More

by sammyjgosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

South Bay Hyundai responded

We’re very sorry to hear about your experience and sincerely apologize for the difficulty you’ve had reaching us. This is not the level of service we strive to provide, and we truly appreciate your feedback. We will be discussing it at our next staff meeting so we can address the issue and provide better service.

May 15, 2025

Excellent service experience with Nicole, she communicated clearly and explained what was needed and performed. More

by shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

South Bay Hyundai responded

Thank you for the great feedback! We're so glad to hear that Nicole provided you with excellent service and clear communication throughout your visit. We'll be sure to share your kind words with her. We appreciate your trust in us and look forward to seeing you again!

May 10, 2025

Every time I visit, they are friendly and explain the condition of my car in detail. While I am drinking coffee in the break room, they provide a perfect car repair along with a detailed explanation of t More

by BAMLS1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that our team consistently provides you with friendly service and clear, detailed explanations. It’s important to us that you feel comfortable and informed while your car is being serviced. We truly appreciate your continued trust and look forward to seeing you again. Enjoy your coffee during your next visit!

May 03, 2025

Jack did a great job for me start to finish. I was checked in quickly , he coordinated a ride home and was w to complete the job the same day. More

by antscogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Jack took great care of you from start to finish—quick check-in, a smooth ride arrangement, and same-day service is exactly what we aim for. We’ll be sure to pass along your kind words to him!

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