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221 Reviews of South Bay Lexus - Service Center
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July 02, 2022
Easy to schedule appt. Appt. time always kept. Required service time clearly explained. Actualy needed less time than stated. Service advisor Henry Montoya always helpful Appt. time always kept. Required service time clearly explained. Actualy needed less time than stated. Service advisor Henry Montoya always helpful and informative. No surprises. Dealership is kept up to very clean and safe while waiting. More
by MannyGQ
Employees Worked With
Helpful June 28, 2022
Lisette Figueroa did a great job in handling the service visit. The only disappointment was South Bay Lexus decision to no longer offer loaner cars. visit. The only disappointment was South Bay Lexus decision to no longer offer loaner cars. More
by lrcooper
Employees Worked With
May 19, 2022
I’ve never had a bad experience here at this location! Brian Jones is alway a great help, informative and prompt. I drive from the inland empire to get the best customer service, and always will. Brian Jones is alway a great help, informative and prompt. I drive from the inland empire to get the best customer service, and always will. More
by Ms.P
Employees Worked With
April 07, 2022
I have been a customer of Bay Lexus for 18 years Obviously extremely happy with the dealership 4 SUV’s - two purchased and two leased. Have experienced all facets of dealership Obviously extremely happy with the dealership 4 SUV’s - two purchased and two leased. Have experienced all facets of dealership More
by lindahallmark
Employees Worked With
Other Employees :
This is for Fernando Chavez
March 29, 2022
Joven Villamil helped me with my second free maintenance service on my 2021 Lexus RX 350; he was both professional and friendly. I had a slow leak in one of my tires that I had reported the previous visit service on my 2021 Lexus RX 350; he was both professional and friendly. I had a slow leak in one of my tires that I had reported the previous visit and was assured everything was fine. I was told I had a nail in the tire and they replaced it for free. This is a top notch dealership that stands behind its product and strives to make their customers happy. I highly recommend South Bay Lexus!! More
by lauren1949
March 10, 2022
This was my first service experience with Fernando Chavez and he was friendly and professional. He set my expectations with the length of the service and text me when my car was ready. I was able to secure a and he was friendly and professional. He set my expectations with the length of the service and text me when my car was ready. I was able to secure a loaner vehicle from South Bay Lexus which was available immediately. More
by GrantK
Employees Worked With
Fernando Chavez
February 24, 2022
This was my first service since purchasing my ES300H. Brian Jones explained the service to be performed and answered all my questions including the technology question about the hybrid battery. The servi Brian Jones explained the service to be performed and answered all my questions including the technology question about the hybrid battery. The service was completed in less time than quoted and the car was washed. I am impressed with this dealership and their staff! More
by The General
Employees Worked With
Brian Jones and support staff
February 23, 2022
Jessica Rodriguez has and continues to an provide an excellent interface with the Lexus dealership. She maintains a professional attitude and listens to any issue I may have with the car or requested s excellent interface with the Lexus dealership. She maintains a professional attitude and listens to any issue I may have with the car or requested service. I find the entire experience that she provides very satisfying. Jerry Jennings More
by jj069009
Employees Worked With
Jessica Rodriguez
February 09, 2022
I love this place. The place is nice and clean. The service member accommodate my needs. Melissa Markel was awesome, very nice and help me out with my needs and situation. I believe I bought my car at service member accommodate my needs. Melissa Markel was awesome, very nice and help me out with my needs and situation. I believe I bought my car at the Torrance location is because of there awesome customer service. More
by Lamborghini5stars
Employees Worked With
Melissa Markel
