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Spitzer Buick GMC Parma
Parma, OH
400 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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May 05, 2024
The appointment we made was kept and on time. The service was excellent and they got us out in a timely manner. The service was excellent and they got us out in a timely manner. More
by lasmith10
Verified CustomerEmployees Worked With
Helpful May 04, 2024
Spitzer goes up and about and about doing the best they can which is excellent I thank you can which is excellent I thank you More
by jamesreiss44144
May 04, 2024
Part ordered 6 weeks ago was the wrong part. Service thinks all we have to do is come back many times and it’s no big deal. Service thinks all we have to do is come back many times and it’s no big deal. More
by DAVIDKLEINPETER
Employees Worked With
May 03, 2024
Did a great job fixing our issue and working with our extended warranty company to get the fix covered. We'll return to them for any future service. extended warranty company to get the fix covered. We'll return to them for any future service. More
by TONIBRADLEY.ARKANSAS
Employees Worked With
Ken Neitzel
May 03, 2024
My experience at Spitzer was amazing. They were all amazing and made my experience very easy. They were all amazing and made my experience very easy. More
by mariahnichols76
Employees Worked With
Other Employees :
Joseph Ramic
May 02, 2024
Dominic Difino checked me in and was very pleasant. He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was ver He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was very appreciative of. More
by rsmith7044
May 02, 2024
FANTASTIC! The service team was awesome! Especially Tim, he has awesome customer service skills.. I will definitely recommend this dealership 😊 The service team was awesome! Especially Tim, he has awesome customer service skills.. I will definitely recommend this dealership 😊 More
by COOKIEBAKERTHE1
May 02, 2024
Great. I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was tol I spent almost $1100 and didn't get my problem fixed. Rear suspension still an issue. And how is it airbags are no longer made! Amazing. And was told to take it to a body shop for additional repairs of putting rocket panel back on. More
by klevelander
May 02, 2024
I have been going here for quite some time and Tim Kubow is great making sure my car is in tip top shape he is great at explaining things that need to be done to keep my vehicle in top performance thanks Ti is great making sure my car is in tip top shape he is great at explaining things that need to be done to keep my vehicle in top performance thanks Tim More
by RAMMAC26
Employees Worked With
