Stoops Buick GMC

Excellent, stress free experience My transmission went out and as a single mom with three kids, I needed a car fast. I researched and found one at Stoops that I was very interested in. My transmission went out and as a single mom with three kids, I needed a car fast. I researched and found one at Stoops that I was very interested in. Joe Hayes was so easy to work with. He answered all of my questions, went out of his way to help me get the most out of my van, even came with me to clear out my van (it had been towed to a different location). Excellent customer service and I would highly recommend him to anyone! More

very good good overall .great job going over vehicle and equipment on car , onstar and xm radio and the extended warranty on car , would recommend to others good overall .great job going over vehicle and equipment on car , onstar and xm radio and the extended warranty on car , would recommend to others More

kindly and easy going I'm a graduate student in Purdue Univ as non native English speaker. I knew little about the car or insurance matters and I didn't have time to study I'm a graduate student in Purdue Univ as non native English speaker. I knew little about the car or insurance matters and I didn't have time to study for that; still, I needed a car for communication. At first, I sent the messages to several dealers around Purdue, but only Sarah responded and contacted me by phone within two days. Their attitudes made me choose the Stoops. Joe Hayes helped me a lot on the contracts; he also helped me deal with the insurances and gave suggestions when I had no idea about those options. Highly recommend for those who is going to purchase a car first time and is on a tight schedule for making a choice; Joe Hayes will help you choose the best. More

Great deal and great treatment buying 2015 LaCrosse The 2015 LaCrosse is a real luxury car. Kent Fisher worked with me to find the car I wanted and get me a fair trade-in on my old car. The price was The 2015 LaCrosse is a real luxury car. Kent Fisher worked with me to find the car I wanted and get me a fair trade-in on my old car. The price was made even better by the low interest rate they found for me. Kent made the experience complete by getting all the settings on the car adjusted to my personal preferences. Good experience in car buying with a good group. I would recommend Stoops to anyone interested in great cars, great deals and excellent treatment. More

Purchase new Buick. Steve Thomas made my experience very easy. He worked with me to be sure I got the features I needed. Got a car for me quickly. Overcame obstacles to Steve Thomas made my experience very easy. He worked with me to be sure I got the features I needed. Got a car for me quickly. Overcame obstacles to be sure the deal was completed quickly. Showed me all of the features on the car. Everyone at the dealership was quite helpful. More

Buying a new car Tony jones was great he was kind took he's time to show us a couple of cars we liked did not push us on one or the other let us drive both and made us Tony jones was great he was kind took he's time to show us a couple of cars we liked did not push us on one or the other let us drive both and made us fill welcome thanks again tony More

Best experience we ever had purchasing a car. I recommend this salesman and the dealership. Everything was upfront and there were no hidden surprises. The Finance department was very friendly and I recommend this salesman and the dealership. Everything was upfront and there were no hidden surprises. The Finance department was very friendly and well informed. More

We bought two My wife and I bought an Acadia in October, and leased a Lacrosse a few weeks later. After being less than impressed by a Buick GMC dealer near our ho My wife and I bought an Acadia in October, and leased a Lacrosse a few weeks later. After being less than impressed by a Buick GMC dealer near our home, my wife and I decided to try Plainfield....and we could not be happier about making that decision. My wife and I knew what we wanted, what we were willing to pay, and wanted a fast car buying experience. Within 5 minutes of speaking with John Conway he told us he could deliver. Less then an hour later he did. Paperwork signed, keys handed over, and out the door. If you have done your homework, know what you want, and what is reasonable in terms of price, look no further than John Conway at Stoops Buick GMC. I highly recommend John and his team. More

Good Joe to do Business With We needed to purchase a vehicle to replace our family van. Joe Hayes was a great salesman. He did not force the sale, but explained the different feat We needed to purchase a vehicle to replace our family van. Joe Hayes was a great salesman. He did not force the sale, but explained the different features of the vehicle and was knowledgeable on the questions asked of him. The financing paperwork was the most time consuming especially since we were already pre-qualified. More

Always the customer service Stoops is one of the only dealerships, that I believe want to put people into a new vehicle. No hassle no problems. Staff is always willing to do th Stoops is one of the only dealerships, that I believe want to put people into a new vehicle. No hassle no problems. Staff is always willing to do the right thing. More