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Ted Britt Chevrolet
Sterling, VA
535 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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535 Reviews of Ted Britt Chevrolet
March 10, 2014
Overall great experience purchasing our 2015 Tahoe! Would highly recommend this dealership for anyone in northern Va looking for a Chevy. Very friendly staff from sales to finance. Would highly recommend this dealership for anyone in northern Va looking for a Chevy. Very friendly staff from sales to finance. More
by johnson8778
Employees Worked With
Anthony Saunders
March 05, 2014
WOW!!!!! What an awesome experience I have been purchasing vehicles for a very long time and I have never been treated like royalty when purchasing a vehicle. Omar the manager made it very simple t purchasing vehicles for a very long time and I have never been treated like royalty when purchasing a vehicle. Omar the manager made it very simple to make a deal, Kevin and Carol explained everything about the vehicle. I will definitely will be purchasing vehicles from Ted Britt in the Future. Thanks More
by BumbleBee2014
March 05, 2014
My buying a car experience was very smooth thanks to the awesome personal from Ted britt Chevrolet, as soon as I started talking on the phone to Mr. Omar Hernandez he understood what I wanted, and did reall awesome personal from Ted britt Chevrolet, as soon as I started talking on the phone to Mr. Omar Hernandez he understood what I wanted, and did really great getting it for me. It was even better when I got there and deal with him and Mr. Masame Hill. They finish all the process in less time that what I thought it would take. I will definitely recommend them More
by juliomarin
Employees Worked With
Masame Hill
March 04, 2014
My fiancé and I went in on a Saturday to view the inventory of Chevy trucks we saw online. We were able to narrow the search down to one and went into the sales office to discuss pricing and options inventory of Chevy trucks we saw online. We were able to narrow the search down to one and went into the sales office to discuss pricing and options. Mas, Hook, and Omar worked diligently to get us the best price. We advised that we would think about it and get back to them. We then traveled around to multiple cities on Sunday and did not find the same hospitality, pricing, and all-around experience. We drove back over to Ted Britt in Sterling and were able to make a deal with a trade-in as well. Both nights the employees stayed past closing to ensure that we received the best experience. Donald Kim was able to explain the financing, and any additional info in full, and made the process a breeze. To top it off there was a snow storm moving in late Sunday. I thank the entire staff and would highly recommend to my friends, family, and colleagues. More
by steagallschevy
Employees Worked With
Hook Pagnotta, Masame Hill
February 28, 2014
Very courteous and fair in negotiating purchase of new vehicle. Less stressful experience than other dealers contacted (visited) in quest to make decision where (or from whom) to purchase. vehicle. Less stressful experience than other dealers contacted (visited) in quest to make decision where (or from whom) to purchase. More
by sweiser
Employees Worked With
Jason Fischbein
February 26, 2014
My visit included service for my 2008 Saturn Aura XE as well as a test drive of the 2014 Chevy Volt. This review only discusses my service experience. Whenever I go to Ted Britt Chevrolet, I always receive well as a test drive of the 2014 Chevy Volt. This review only discusses my service experience. Whenever I go to Ted Britt Chevrolet, I always receive excellent customer service from either of my favorite service advisors, Chris Thomas or Shawn Wilcox. They make my check in at the service desk go quickly and smoothly. Both Chris and Shawn carefully listen to my service requests and make sure the service requests are accurately transferred to the paperwork that is handed to the mechanic. Both service advisors answer my car questions, explain any repairs, provide an estimate, and ask permission to perform the repairs. I usually wait at the dealership while my car is repaired, and either Chris or Shawn always provide me with update on the status of the car's maintenance. Because both Chris and Shawn are experienced and trustworthy service advisors, I know they only recommend necessary services, especially when the mechanic uncovers an unexpected problem. When I call for a service appointment, both Chris and Shawn will try to schedule my appointment so that my favorite mechanic, Adam, can work on my Saturn. While all the mechanics at Ted Britt Chevrolet are great, I like to have the same mechanic work on my car, so he will become familiar with the car's service history. Few service advisors go so far as to schedule appointments with your preferred mechanic (if they are able to do so). That attention to detail and excellent customer service are two reasons why I like this dealership. I highly recommend my service team; Chris, Shawn, and Adam take excellent care of my Saturn, and keep it running smoothly. More
by SumoCat
Employees Worked With
Chris Thomas
February 24, 2014
We stopped at Ted Britt to look and ended up buying. Overall we had a great buying experience. I would recommend Ted Britt to others. Stop in and ask for Anthony and Natt. They will take care of you. Overall we had a great buying experience. I would recommend Ted Britt to others. Stop in and ask for Anthony and Natt. They will take care of you. Thank you to all involved in the sale. More
by Cholsinger
Employees Worked With
Anthony Saunders
February 24, 2014
Wonderful experience with all the employees. Would send referrals in a heartbeat. Love my car! I look forward to sending more business your direction. Thanks. referrals in a heartbeat. Love my car! I look forward to sending more business your direction. Thanks. More
by staciebill
Employees Worked With
Hook Pagnotta, Jason Fischbein
February 23, 2014
I had a great buying experience at this dealership. Everyone is very friendly and knowledgeable. If you are looking to buy a new or used vehicle i would greatly reccomend this dealership. Everyone is very friendly and knowledgeable. If you are looking to buy a new or used vehicle i would greatly reccomend this dealership. More
by james10221982
February 23, 2014
Everyone we worked with was amazing and patient. We drove up from SC because Ted Britt Chevy had a better price than our local dealers. When we arrived everyone was friendly and the car we wanted to p drove up from SC because Ted Britt Chevy had a better price than our local dealers. When we arrived everyone was friendly and the car we wanted to purchase was completely ready before we even arrived. I would recommend this dealership to anyone who wants a new car. More
by draye807
Employees Worked With
Anthony Saunders
