
Ted Britt Chevrolet
Sterling, VA
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535 Reviews of Ted Britt Chevrolet
The service was great from the first contact and until now a day after the sale was completed. Tanya was very helpful and has followed up to see how things are a day later. Carol, Carey and Omar where all now a day after the sale was completed. Tanya was very helpful and has followed up to see how things are a day later. Carol, Carey and Omar where all helpful and thorough with their knowledge of their jobs. More
This was my first car buying experience and everyone at the dealership was amazing. They were so helpful and did a great job getting me my car. I was really nervous and everyone was so friendly and trying the dealership was amazing. They were so helpful and did a great job getting me my car. I was really nervous and everyone was so friendly and trying to get me the best deal. More
All employees we worked with were professional and friendly. We appreciate honest and straight forward approach they used. They answered all of the questions we had to our satisfaction. Thank you! friendly. We appreciate honest and straight forward approach they used. They answered all of the questions we had to our satisfaction. Thank you! More
Thanks to Tanya and team for efficiently moving through the buying process. Tanya was very easy to work with, and appreciate the effort she put in. Omar and Donald were also very helpful in getting a fa the buying process. Tanya was very easy to work with, and appreciate the effort she put in. Omar and Donald were also very helpful in getting a fair deal, and moving through the buy process quickly. More
I purchased a new car from Sterling Chevrolet in 2012. I had two major warranty repairs on my new car during the first month of ownership. As a courtesy, I was given a couple of free oil change coupons for had two major warranty repairs on my new car during the first month of ownership. As a courtesy, I was given a couple of free oil change coupons for my hassle. Shortly after, Sterling Chevrolet became Ted Britt Chevrolet. I tried to use one of the oil change coupons today and was told by Daniel Boling that he would not honor the coupon because they were now Ted Britt Chevrolet. Talk about a total lack of customer service, seriously, they won't honor an oil change coupon that costs them next to nothing. Then, they have the nerve to sign me up for their preferred customer program as I leave. Obviously, the only thing they prefer about their customers is their money. Between their defective cars and lack of customer service, this will be the first and last Chevrolet I purchase. More
Working with salesman Matt and finance officer Donald was very good. However the customer relations person I don't consider very professional; kept trying to push products I wasn't interested in at all and very good. However the customer relations person I don't consider very professional; kept trying to push products I wasn't interested in at all and didn't seem to be well organized, and not very knowledgeable about he products she was trying to sell. The general sales manager was very slow getting pricing to me, as matter of fact PAINFULLY slow. I took over 4 hours to make the purchase, and this after some pre-negotiation before my wife and I decided to make the purchase. As far as pricing I feel I got a pretty good deal, and pricing is the primary I choose this dealer. More
We came to the dealership to purchase a 2013 Tahoe and ended up leaving with a 2014 Silverado. Mas Hill and Omar Hernandez are just outstanding. Knowledgeable, patient and helpful are a few things that co ended up leaving with a 2014 Silverado. Mas Hill and Omar Hernandez are just outstanding. Knowledgeable, patient and helpful are a few things that come to mind when I write about these two gentlemen. I don't feel like just another sale, I truly believe that these gentlemen want to make sure that I was taken care of. It's not often anymore that you find customer service this good!!! More
Walked in looking for the perfect camaro and left with the perfect camaro and the best price around, great service, great prices, extremely friendly. All around awesome dealer. Thanks Anthony!!!! the perfect camaro and the best price around, great service, great prices, extremely friendly. All around awesome dealer. Thanks Anthony!!!! More
Buying our 2014 Chevy Silverado was a great experience. Mas Hill, Omar Hernandez and Donald Kim were very professional,very knowledgeable and very helpful and gave us a great deal. We Love our new Truck an Mas Hill, Omar Hernandez and Donald Kim were very professional,very knowledgeable and very helpful and gave us a great deal. We Love our new Truck and will defiantly recommend them and the dealership to anyone looking for a new or used vehicle. Thank You! Rhonda and Tim Love More
I am an active 70 year old and have purchased many cars in my lifetime - and thus had them serviced as required. Never have I received such a pleasant experience as with Mr. Daniel Boling who made every e in my lifetime - and thus had them serviced as required. Never have I received such a pleasant experience as with Mr. Daniel Boling who made every effort to help me with my visit. He did not try to sell me anything that I did not need and reviewed my requests so as to make sure my concerns and needs were met. It is a shame that I will not need any service for the next several months as I do look forward to my next visit and will ask for him specifically! Other members of your staff also made sure to say "thanks and goodbye" as I left. The management and owners are doing everything right at this dealership. Thank you so much! More