Ted Britt Chevrolet

The entire team at Ted Britt Chevrolet made my buying experience outstanding! From Natt prompt responses to my inquiries on pricing and trade (even emailed me at 3:00am), Kevin's expertise in Tahoe feat experience outstanding! From Natt prompt responses to my inquiries on pricing and trade (even emailed me at 3:00am), Kevin's expertise in Tahoe features and functions, Lara customer care advice and Carey's excellent work with my financing, the team made it a pleasure to purchase my Tahoe with them. Would highly recommend them for your vehicle needs and look forward to working with them on my next Chevrolet purchase More

The hard work and dedication that ted britt Chevrolet put into my deal was above and beyond what I expected from a dealership. Anthony was excellent at keeping me informed and aware of the entire process eve into my deal was above and beyond what I expected from a dealership. Anthony was excellent at keeping me informed and aware of the entire process even calling me to just check in if there was no real progress at the moment. Natt worked day and night talking to banks and arranging the deal so that I would get the best possible price on my truck even using some personal favors to make sure it was the best deal around. Overall my experience at ted britt was nothing short of perfection. If you are looking for a vehicle at a true and honest lowest price possible look no further than ted britt More

Had an issue with a tire on a vehicle purchased two days earlier. Called from a dealer service center 100 miles away and Jason assured me that they would take care of the tire. Amazing experience with Ted B earlier. Called from a dealer service center 100 miles away and Jason assured me that they would take care of the tire. Amazing experience with Ted Britt! Chevy provides the product; Ted Britt provides the SERVICE! More

We took our Monte Carlo to the dealer due to the blower not blowing out hot air. Was told a diagnostics fee of $140 would be charged, but would go towards parts and labor if we elected to do the repairs. W not blowing out hot air. Was told a diagnostics fee of $140 would be charged, but would go towards parts and labor if we elected to do the repairs. We were called by Chris to be told $714 to replace the blower motor and controller. He spoke to us in a rude manner, making it sound like we were idiots by questioning the quote. How he came up with that figure we are not sure since parts were just shy of $300. After receiving several quotes for half that, we went into dealership the next day to pickup car. Shawn then redid quote and came up with $515. While better, it was still more expensive than all other quotes we had received but we would have to pay $140 diagnostics anyway. That wouldn't make up difference so we decided we had no choice but to go through with it. However, we found out we were paying diagnostics fee anyways as a part of the quote for the car, which is not what we agreed to. Shawn "halfed" the fee to satisfy us, but that is not what was described to us. We never would have had them take car had they said we would pay $140 irregardless as other repair shops and dealers would not charge that if we were doing work. I called gm who then called service manager tom. What was the most disappointing is they had our car for over 24 hours for a job that essentially didn't even take 30 minutes to fix! Stay clear away from this dealership. We purchased three cars from them when they were sterling Chevrolet and serviced our car through them for years. We will never go to this dealership again with their horrible customer service and business practices! I will say while we were waiting for Tom to not help us, (when we went to pick up car) we were helped by Ricky. He is the only service dept guy I could recommend if you have to take your car to Ted Britt for service. He was very friendly, apologized for the bad experience we had dealing with Chris and Shawn and is the only one there who seemed to care. More

Very knowledgeable help me get a great deal and even stayed open later then there sec dual hours. They where really friendly and they kn stayed open later then there sec dual hours. They where really friendly and they kn More

Steve was great! Stayed later than scheduled to make the deal work and was very effective at processing the paperwork after a deal was made. Francis Coffie was not our salesman yet still took an interest in deal work and was very effective at processing the paperwork after a deal was made. Francis Coffie was not our salesman yet still took an interest in keeping us occupied while we waited and even produced a pack of crayons and coloring sheet for my 5 year old daughter! General Manager was able to make the numbers work well. Would definitely recommend Ted Britt as a needed stop in your car search. Large inventory and excellent financing options. More

Well worth the trip from Pennsylvania and will DEFINITELY do business in the future. Natt, Jason, Don and Lara made the experience a positive one after a long trip. If you are looking for a great selection do business in the future. Natt, Jason, Don and Lara made the experience a positive one after a long trip. If you are looking for a great selection of new and used and fair deals, this is the dealership to see! More

Very frendly service, everyone makes you feel very comfortable. Was in with my trade and out with my truck in only a short time. Very happy with my visit. comfortable. Was in with my trade and out with my truck in only a short time. Very happy with my visit. More

We enjoyed working with Mas Hill. He answered all of our questions and went out of his way to make our experience in purchasing our new Traverse as pleasant and easy as possible. It was especially great co questions and went out of his way to make our experience in purchasing our new Traverse as pleasant and easy as possible. It was especially great considering my husband is deployed overseas and was on a very short leave and we did not want to spend a lot of time on the purchase and we didn't want it to be unpleasant. It was just what we would have asked for in a sales experience. More

This was my first new car buying experience. I was greeted as soon as i arrived . was offered a test drive in the vehicle i was interested in. once the deal was made i was in and out in about 2 hours greeted as soon as i arrived . was offered a test drive in the vehicle i was interested in. once the deal was made i was in and out in about 2 hours very pleased with the way everything was explaned with the the vehicle options and the service offers I would definatly buy from Ted Britt Chevrolet again More