Ted Britt Chevrolet

A brief review of how well I was treated by employees I want to Thank Ted Britt employees, especially R. Hook Pagnotta and Nina Islam for their ability to explain the characteristics of the 2016 Chevrolet I want to Thank Ted Britt employees, especially R. Hook Pagnotta and Nina Islam for their ability to explain the characteristics of the 2016 Chevrolet Impala I purchased. Mr. Pagnotta explained in depth the many technical procedures required to operate the vehicle. His salesmanship was excellent. He thoroughly answered my questions and I felt comfortable during the entire process. I drove away completely satisfied with how I was treated. Nina was great in answering my maintenance questions, and did not hesitate to go out of her way to ensure I was satisfied. I will continue to use Ted Britt Chevrolet for all my future auto requirements. More

Great Job I talked with Anthony Saunders at Ted Britt Cevrolet. He represented the dealership well and listened to my needs. He didn't pressure me either. I I talked with Anthony Saunders at Ted Britt Cevrolet. He represented the dealership well and listened to my needs. He didn't pressure me either. I was impressed enough that I bought a truck during that visit. I look forward to working with him again. Thanks More

Wonderful Customer Service! We were so pleased with our entire experience at Ted Britt. Very knowledgeable and efficient. We would absolutely recommend them, and will likely be b We were so pleased with our entire experience at Ted Britt. Very knowledgeable and efficient. We would absolutely recommend them, and will likely be back to purchase in the future. More

Awesome experience! After a horrific car buyer experience 2 years ago, I was ready to never do it again. I am so glad I did!! Mas was awesome! He showed me how everythi After a horrific car buyer experience 2 years ago, I was ready to never do it again. I am so glad I did!! Mas was awesome! He showed me how everything in my new car worked, helped me set up my on star and internet. He explained everything so thoroughly. James in finance was a master of numbers! He lowered my car payment and I got a brand new car! Together they were the best! They searched and searched for the options I wanted, but not once did I feel pressure to buy. Their knowledge of the car and the business helped me to understand how certain things worked as well. I honestly can't thank them enough! More

EXCELLENT CUSTOMER SERVICE! VERY SATISFIED James Nuyen was my sales professional and he was top notch. He reached out to me via text message which I absolutely loved, I could correspond with h James Nuyen was my sales professional and he was top notch. He reached out to me via text message which I absolutely loved, I could correspond with him when it was convenient for me. He was extremely thorough and a just a very likable guy! Based on the service I received from James, I will absolutely recommend him and TedBritt to others. Also, I worked with Jim in the finance department, he was amazing. Extremely thorough with the finance process. He was clear about what I was signing. He educated me on the loan process which, in my book was HUGE! He was also very helpful with the process of transferring my insurance and gave me so insight on that as well. These two guys went above and beyond to help me and I appreciate it! They deserve some recognition! More

It was easy to talk to Mas and Angel. The whole car buying is stressful as it is, but it made it easier talking to people that know what they were talking about. I'm glad a came to this d The whole car buying is stressful as it is, but it made it easier talking to people that know what they were talking about. I'm glad a came to this dealership it made it really comfortable and confidante with my purchase More

Process was great from start to finish. Hook was great. Started the purchase process online and worked out pricing by email. Hook from Ted Britt was quick to respond and follow up. After the price was set Started the purchase process online and worked out pricing by email. Hook from Ted Britt was quick to respond and follow up. After the price was settled, I went in for a test drive. Hook has the car ready and let us take a test drive by ourselves for as long as we wanted. The purchase process was quick and Hook went through all the features of the car and was very knowledgeable of all the specs and features of the car. I was very pleased with the entire process from start to finish and got a good price for the car. I would highly recommend Ted Britt and Hook was great. More

Great customer service from start to finish! My family and I have owned and leased a Hyundai from Fairfax Hyundai quite a number of times in the past 12 years so I was ready to try other vehicles My family and I have owned and leased a Hyundai from Fairfax Hyundai quite a number of times in the past 12 years so I was ready to try other vehicles that I like. My hubby and I stopped by Ted Britt Sterling for the first time on a Friday night. We were on a budget to find a replacement vehicle for me and with the short-time I’ve done research for, Chevy Trax is one of my top choices, which they happen to have one of the last 2016 models… We are happy to have Kristina V. as our sales person. She was really nice from start to finish and with the approval of her manager, Angel, we got a good deal on it, even got to take it home overnight to sleep on it (which we never experienced at FFX Hyundai). Went back and purchased it from them the next day, didn’t even bother checking out other dealerships like we originally planned. We are pleased with the overall experience. From Kristina to James in Finance who explained certain things in detail for us without us feeling rushed and to the service dept. for cleaning up the vehicle nicely before taking it home. I love my blue Trax though I’m still getting a hang of it. Thank you to the team at Ted Britt Chevrolet! --- Jaq More

Buying a new vehicle Ted Britt Chevy is outstanding to work with! Our sales rep-Mr. Pagnotta (Hook) was the best. He worked with us every step of the way and made the bu Ted Britt Chevy is outstanding to work with! Our sales rep-Mr. Pagnotta (Hook) was the best. He worked with us every step of the way and made the buying experience simple and truly represented out interests. This is the second time we have worked wih him. The financing was simple and the Ted Britt team worked with us without any pressure. Great experience. More

Excellent customer service for new car lease. The sales representative, Anthony Saunders, gave us the best car buying/leasing experience we have ever had. He listened to our criteria and helped t The sales representative, Anthony Saunders, gave us the best car buying/leasing experience we have ever had. He listened to our criteria and helped to locate the cars that would potentially fit our needs. He showed us all the features and was great about cooling each car down before our test drives due to the high temperature. He never pressured us and helped us to make our ultimate car choice. The leasing process was straight forward and he helped with the rebate process to ensure that we had a fair deal. We would highly recommend buying/leasing a vehicle from Ted Britt Chevy in Sterling with that great customer service! More