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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.8
2,344 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,344 reviews

May 02, 2024

Very happy with the service we received at Town East Ford! Great people to work with. More

by CHRISCRA93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zane Dunman
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May 03, 2024 -

Town East Ford responded

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were very happy with the service you received. Our team is dedicated to providing a positive experience for all our customers, and your kind words let us know we're on the right track. Thanks again for choosing Town East Ford!

Helpful
May 02, 2024

Friendly fast service. Always helpful and answer any and all question when asked. Would refer to anyone. More

by JOIE.VANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Cruz JR
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May 03, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're delighted to hear that you experienced friendly and fast service. Our team strives to be efficient and informative, and we're happy to know we answered all your questions thoroughly. We truly appreciate your willingness to recommend us to others. It means a lot!

Helpful
May 02, 2024

Austin the service representative was extremely curious and knowledgeable We were pleased With his service. More

by x0126001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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May 03, 2024 -

Town East Ford responded

Thank you for the terrific review! We're delighted to hear you were pleased with your service experience. It sounds like Austin, the service representative, really impressed you! We appreciate you mentioning that he was both curious and knowledgeable. A good service rep is one who asks clarifying questions to understand your needs fully and has the expertise to address them. We'll be sure to pass on your kind words to Austin. Thank you for choosing Town East Ford!

Helpful
May 01, 2024

Ricardo is the man to see. Took care of all of my questions. He gave me all of the information I needed about my new vehicle and took care of everything, even delivery. Top not More

by dspawn0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Whittington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
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May 02, 2024 -

Town East Ford responded

We're thrilled to hear you had a top-notch experience! It sounds like Ricardo truly went above and beyond to answer all your questions, provide detailed information about your new vehicle, and ensure a smooth delivery process. At Town East Ford, we take pride in our customer service, and Ricardo exemplifies that commitment. Thank you for choosing Town East Ford, and congratulations on your new vehicle!

Helpful
May 01, 2024

Let me start by saying, if you're in the market for a car and want an experience that's equal parts efficient and entertaining, look no further than Town East Ford. From the moment I put in an inquiry on the More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hillmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Stringer
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May 02, 2024 -

Town East Ford responded

This is an amazing review – thank you for taking the time to share your experience! It sounds like your car buying journey was truly exceptional, and we're thrilled to hear it was both efficient and entertaining. From Karen's initial online support navigating the web to Brian's expertise guiding you through car options, it seems our team delivered at every step. Finding the perfect car for your family is a big decision, and we're happy Brian's knowledge and patience helped you achieve that. Ozzy sounds like a real gem! His ability to handle paperwork with finesse while injecting humor is a rare talent, and we're lucky to have him. We appreciate you mentioning how he made the experience enjoyable. At Town East Ford, we take pride in our professional team with a touch of personality. Thank you again for choosing Town East Ford, and congratulations on your new car! We hope the laughs are a bonus feature you continue to enjoy with your new vehicle.

Helpful
May 01, 2024

Awesome dealership and great customer service very helpful staff and good communication I would definitely go back again More

by Lsandoval2284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear you had an awesome experience with great customer service, helpful staff, and clear communication. At Town East Ford, we strive to make the car buying process as positive and informative as possible. We appreciate you recognizing our team's efforts. Knowing you would definitely come back again means a lot to us! Thank you again for choosing Town East Ford!

Helpful
May 01, 2024

Great service! thank you for the good deal we will be back for our next purchase. More

by IVETTEMM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Town East Ford responded

Thank you for choosing Town East Ford! We're happy to hear you received great service and a good deal on your purchase. Finding the right car at the right price is important, and we're thrilled we could help you achieve that. At Town East Ford, we take pride in providing exceptional service and competitive deals. We appreciate you noticing! Thank you again for your business, and we look forward to seeing you back for your next purchase!

Helpful
May 01, 2024

Mr David checked me in. He was very friendly and I enjoyed talking with him. Christa Harris service consultant checked me out. Everyone was friendly and the place was clean More

by MG7702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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May 02, 2024 -

Town East Ford responded

Thank you for the fantastic review! We appreciate you choosing Town East Ford for your repairs, and we're thrilled to hear you had a positive experience. It sounds like David, our service advisor who checked you in, made a great first impression with his friendly demeanor. We appreciate you mentioning your enjoyable conversation with him. Christa Harris, the service consultant who checked you out, is another example of the friendly team we have here. At Town East Ford, we take pride in creating a welcoming and clean environment for our customers. We're happy to hear you noticed! Knowing you'll continue to use Town East Ford for your repairs means a lot to us. Thank you again for choosing Town East Ford!

Helpful
April 30, 2024

I'm very happy with the service mainly with the guy Jim artrip him is to helpful I highly recommend More

by avilajason123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Town East Ford responded

Thank you for your positive feedback about your experience! We are happy to hear that Jim was helpful during your visit. We look forward to seeing you at your next service visit!

Helpful
April 30, 2024

Completely satisfied with the service i received so far car is running smoothly so I’m good. More

by IOAKINOLA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Arttrip service
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May 01, 2024 -

Town East Ford responded

We're delighted to hear you're completely satisfied with the service you received! Knowing your car is running smoothly is fantastic news. Thank you for taking the time to leave a review - it means a lot to our team. We're always here to help!

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