Toyota of Scranton

My wife and I had a very positive experience with Garria and the entire staff with whom we interfaced when we shopped and then ultimately decided to purchase a Toyota Highlander from Toyota Scion of Scranto and the entire staff with whom we interfaced when we shopped and then ultimately decided to purchase a Toyota Highlander from Toyota Scion of Scranton; we were treated with the ultimate of professionalism throughout our negotiations and the final selection process. Garria knew the product and LISTENED to what my wife and I were saying and Garria's input was therefore directed at what we were interested in. Customer service is obviously a key element of this dealership's business model. We were impressed...happy with our purchase...and look forward to a continuing relationship with Garria and the dealership. From our point of view, they have their act together! Sincerely, Howard and Lynne Hopson More

I recently purchased a new Tacoma through the Internet. I was surprised at how fast Amanda responded. She was very helpful. She then set an appointment for me to come in and meet with James. He was very cour was surprised at how fast Amanda responded. She was very helpful. She then set an appointment for me to come in and meet with James. He was very courteous and helped me find the perfect vehicle. I was very impressed with the facility and staff at Toyota of Scranton. Will definately recommend to anyone looking for a vehicle. Great Job James and Amanda! More

I just purchased a new vehicle from Toyota of Scranton last weekend and I was very impressed by the staff. Everyone went out of there way to make me feel comfortable and relaxed. I cannot wait for my firs last weekend and I was very impressed by the staff. Everyone went out of there way to make me feel comfortable and relaxed. I cannot wait for my first service appointment, looking forward to have some Dunkin Donuts! More

Friendly, easy-going, no pressure to make a sale. Great service department, comfortable waiting lounge, and Dunkin Donuts available. Staff is most interested in trying to make the buyer happy with their pu service department, comfortable waiting lounge, and Dunkin Donuts available. Staff is most interested in trying to make the buyer happy with their purchase and satisfied with service. More

All personnel were very knowledgable and courteous. Buying experience was very pleasant with no pressure. All questions and concerns were immediatly addressed in a positive fashion. Will defifitely ret Buying experience was very pleasant with no pressure. All questions and concerns were immediatly addressed in a positive fashion. Will defifitely return for service and any subsequent purchases. Wonderful overall experience. More

We did purchase a 2012 Toyota Yaris. We had to have a new car brought in and we are mostly pleased with the purchase. We do believe that the quality and styling of the 2012 Yaris is not as nice as the 2010 m car brought in and we are mostly pleased with the purchase. We do believe that the quality and styling of the 2012 Yaris is not as nice as the 2010 model we also own. We were not totally happy with some additions that were made to the the base model Yaris by the other dealer. We would recommend that before a car is aquired for a customer (if it does not meet all of the specifications of that customer) that the sales people should call and ask before taking the time to move the vehicle. We asked for the addition of mud guards and the model that we ordered only has rear ones. The information and pricing for this accessory was confusing and inaccurate. The installation of the mud guards needed to be adjusted. Also additional keys were purchased and knowledge of the pricing and type of key for the model we purchased was confused and inaccurate. It seems to us that details of the car model were not known by the salesperson and the information was not readily available to her. Upon futher inspection of the vehicle once it was home we noticed that the service department did not inspect the fluid levels and there was a bees nest under the hood. It looks like no one at Scranton Toyota really looked under the hood of the vehicle prior to our purchase. We would have preferred to have more contact and and accuracy. The salesperson was very friendly and treated us well. More

Dealing with Joe was a very good experience. He was very knowlageable about everything I asked and especially about the car that I wanted to purchase. I had to cancel so many time to pick up my new car, an knowlageable about everything I asked and especially about the car that I wanted to purchase. I had to cancel so many time to pick up my new car, and Joe worked with me at every turn. I am from Staten Island, New York, and I would come up here again to purchase a new car. More

We went to four area dealerships while searching for a new vehicle. Toyota Scion of Scranton answered our internet request promptly and followed up with outstanding communication, service and competitive new vehicle. Toyota Scion of Scranton answered our internet request promptly and followed up with outstanding communication, service and competitive pricing. More

I contacted them on the web for travel convenience. They had the choices I wanted and they were available when I visited. Price was good so I chose not to shop around because of the ease, convenience and c had the choices I wanted and they were available when I visited. Price was good so I chose not to shop around because of the ease, convenience and courtesy More

I am very happy with my New 2013 Corolla S from Toyota of Scranton. I had the pleasure of working with Amanda and Garria and I was very impressed with the dealership. Garria took the time to explain everythi Scranton. I had the pleasure of working with Amanda and Garria and I was very impressed with the dealership. Garria took the time to explain everything about the car to me. I will definitely recommend this dealership as well as Garria and Amanda to anyone looking to purchase a vehicle! More