Toyota of Scranton - Service Center

Toyota of Scranton responded

Zenee, Thank you for taking the time to offer your feedback on your recent service visit. We need all your information to offer any assistance. Zenee is not in our system. Please reach out to our customer experience team at 570.702.8776 to discuss your experience. Thank you, Customer Experience Toyota of Scranton

Toyota of Scranton responded

Dear Mark Hirko, Thank you for your kind review! We're delighted to hear that you consistently receive great service when bringing your vehicle in for inspection at Toyota of Scranton. It's wonderful to know that our team's hospitality, like offering you a cup of coffee during your appointment registration, has added to your positive experience. We appreciate your loyalty and trust in us to take care of your vehicle needs. Should you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again! Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

R_ABREU12, Nos comunicaremos con usted para hablar con usted sobre el Corolla 2016. Gracias, El equipo Toyota de Scranton

Toyota of Scranton responded

Dear JPIERONTONI, Thank you for taking the time to leave us your feedback. We're delighted to hear that Ahmad provided you with great service and went above and beyond to assist you with arranging the transfer of your equipment and the turn-in of your Lexus. Your kind words will be passed along to Ahmad, and we commend him for his exceptional dedication to ensuring your satisfaction. Should you have any further needs or questions in the future, please feel free to reach out. We appreciate your business and look forward to serving you again at Toyota of Scranton. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear PETERGRAZIANO, Thank you so much for your kind words about Stephanie! We're thrilled to hear that she provided you with excellent service during your recent visit. Your satisfaction is our top priority, and we'll be sure to pass along your praise to Stephanie and the rest of our team. We look forward to welcoming you back to Toyota of Scranton for all your future automotive needs. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear PLAVELLE1, Thank you for sharing your experience with us! We're thrilled to hear that you felt treated fairly throughout your trade-in and purchase process. Ensuring our customers feel valued and respected is of utmost importance to us. Your satisfaction is our priority, and we're glad to have met your expectations. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again at Toyota of Scranton. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear JEFERSSONINOAESTRELLA, Thank you so much for being a loyal customer of Toyota of Scranton since 2017 and for taking the time to leave us such a wonderful review! We are thrilled to hear that you've consistently experienced awesome service with us over the years. Our team works hard to ensure that every customer has a positive experience, and it's incredibly rewarding to know that our efforts are appreciated. Your kind words motivate us to continue delivering exceptional service. We truly value your continued support and trust in us. If there's anything else we can do to enhance your experience further, please do not hesitate to reach out. We look forward to serving you for many more years to come! Warm regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Dear KHIGHHOUSE49, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton. We're thrilled to hear that you found our team to be friendly and accommodating, and that you were satisfied with the cleanliness and spaciousness of our facility. Providing excellent service is our top priority, so it's great to know that you found our service to be very good. We truly appreciate your feedback and your business. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno

Toyota of Scranton responded

Dear Joemanc822, Thank you for taking the time to leave us a review. We're glad to hear that Tiffany Peoples was able to assist you and resolve the issue you encountered. Providing excellent customer service is our priority, and we're grateful for your feedback. If you have any further concerns or need assistance in the future, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again at Toyota of Scranton. Best regards, Service Team Toyota of Scranton