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Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,477 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,477 reviews

May 20, 2024

Very professional staff at Volkswagen. Very happy to have bought a vehicle there! Appreciate it David. More

by BEAULAURIERTHOMAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Volkswagen of Ocala responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our professional staff. We'll be sure to pass along your appreciation to David. Enjoy your new vehicle!

Helpful
May 18, 2024

It was a great dealer and super neat. And Carlos was a great salesman who deserves five stars. More

by tmelvin1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Volkswagen of Ocala responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us and that Carlos provided excellent service. We'll be sure to pass along your praise to him.

Helpful
May 16, 2024

Excellent service I got a problem with the air conditioning give me and appointment fixed the same day.nice and clean place More

by lizette_13pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Volkswagen of Ocala responded

Thank you for your review! We're glad we could quickly resolve your air conditioning issue and that you found our facility nice and clean. We appreciate your feedback and look forward to assisting you again!

Helpful
May 16, 2024

The dealership, looked nice and cleaned. It was easy to find. And Carlos is a great salesman. More

by tmelvin1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Volkswagen of Ocala responded

Thank you for your feedback. We're glad to hear you found our dealership clean and easy to find, and that Carlos provided great service. We strive for excellence and would love to know how we can improve to make your next visit a five-star experience.

Helpful
May 12, 2024

This was the fifth car I bought from this dealership. The reason I keep coming back is because of the way their entire staff treats me. This time was no different. My sales associate Paul and his manager More

by stephendiamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Christensen, Dominick Ferrara
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May 17, 2024 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! Thank you for your loyalty and for sharing your wonderful experience! We're thrilled to hear that Paul, Chris, and Joe made your fifth purchase with us just as satisfying as the previous ones. We're proud that our staff treats you like family and looks forward to serving you again. Terrific customers like you make our dealership special!

Helpful
May 11, 2024

I was pleased with the whole process. Mr. Shawn and Mr. TJ made things very easy and straightforward for us. More

by mo.yerebakan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Volkswagen of Ocala responded

Thank you for your review! We're glad to hear that Shawn and TJ made the process easy and straightforward for you. We appreciate your feedback and look forward to assisting you again in the future!

Helpful
May 10, 2024

The dealership was clean and easy to access. Staff was courteous and prompt while prioritizing my consumer needs More

by MattManDX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Eastin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Volkswagen of Ocala responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our dealership clean, accessible, and that our staff was courteous and prompt. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future!

Helpful
May 10, 2024

Shawn was great and very helpful! I loved my experience at VW Ocala, I have done business at this location and some other VW dealerships, but will always come back to the VW Ocala bec More

by Staceyf06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sayde Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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May 13, 2024 -

Volkswagen of Ocala responded

Thank you for your wonderful feedback! We're delighted to hear that Shawn and Joe made your experience exceptional. We're committed to providing efficient and friendly service to all our customers, and we're glad to have earned your loyalty. We look forward to welcoming you back for all your future Volkswagen needs!

Helpful
May 09, 2024

Was able to work with everyone and was pleased with the car. Will return in the future More

by myronlew5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sayde Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Volkswagen of Ocala responded

Thank you for your positive feedback! We're glad to hear that you were able to work with everyone and that you're pleased with your car. We look forward to welcoming you back in the future! If you need any assistance or have any questions in the meantime, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Helpful
May 08, 2024

Sean really worked hard for me to find the best deal that fit my life and my budget and I greatly appreciate it I got a great car and the dealership was beautiful so everything worked out great More

by pisswarmgingerale101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecili Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sayde Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Eastin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Volkswagen of Ocala responded

Thank you for sharing your experience with us! We're thrilled to hear that Shawn worked hard to find the best deal that fit your life and budget. It's fantastic to know that you got a great car and that everything worked out smoothly. We take pride in providing excellent service and ensuring our customers find the perfect fit. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us!

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