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Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,477 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,477 reviews

May 08, 2024

Just 1 word “ perfect” services , friendly peoples, helpful, great shop, great waiting room with beverages and snacks More

by j.lovric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Volkswagen of Ocala responded

Thank you for your positive feedback! We're delighted to hear that you found our services perfect and our team friendly and helpful. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Helpful
May 06, 2024

Went in for a tire issue, went in and they took care of it, Fez is wonderful. More

by mimeta21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivon
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May 10, 2024 -

Volkswagen of Ocala responded

We are so glad Fez and our team could get you back on the road safely! Thank you so much for taking the time to leave us a 5 star review.

Helpful 1
May 05, 2024

Shawn went above and beyond to make our experience easy and got us into the exact car we wanted. Will recommend him and the dealership to all my friends and family. Thank you! More

by Ltishler510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Richmond
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May 10, 2024 -

Volkswagen of Ocala responded

Thank you for sharing your positive experience with Shawn! We're delighted to hear that he went above and beyond to make your car-buying experience easy and ensure you got the exact car you wanted. Your recommendation means a lot to us, and we're grateful for your trust in Shawn and our dealership. If you ever need anything else or if your friends and family have any questions, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us!

Helpful
May 04, 2024

From the moment I arrived till the time I left in a new 2024 Tiguan SE R-line what an incredible wonderful experience. Connor understands what excellent customer service is. He listened to me, my thoughts More

by JSUELTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Eastin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Volkswagen of Ocala responded

Thank you for sharing your fantastic experience with us, especially with Connor! We're thrilled to hear that Connor provided you with excellent customer service and helped you find the perfect fit with the 2024 Tiguan SE R-line. It's great to know that Connor listened to your needs and preferences, making your car-buying experience memorable. We're proud to have him as part of our team, and we'll be sure to pass along your kind words. If you ever need anything else, don't hesitate to reach out. Congratulations on your new Tiguan, and we look forward to serving you again in the future!

Helpful
May 04, 2024

The sales manager, Chris, was very helpful with helping us get a low monthly lease payment. More

by Corey M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed working with Chris and our team, it was a pleasure getting to know you. Thank you so much for 5 stars!

Helpful
May 04, 2024

Always make me feel like family and the customer service is outstanding Conner was amazing I couldn’t asked for a better salesman. More

by Meechw53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Eastin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your visit, thank you so much for taking the time to leaving us a 5 star review!

Helpful
May 02, 2024

Shawn Girton was an excellent salesperson! He helped me find the perfect car that suits me, and because of him I LOVE MY CAR!!!! I am very happy with my experience of working with Shawn! He un More

by cwhyte53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Volkswagen of Ocala responded

Thank you for sharing your positive experience with Shawn and Volkswagen of Ocala! We're thrilled to hear that Shawn provided you with exceptional service and helped you find the perfect car that meets your needs and preferences. Our team takes pride in delivering a smooth and enjoyable car-buying experience, and we're delighted that Shawn exceeded your expectations. Your recommendation means the world to us, and we look forward to welcoming anyone interested in Volkswagen to our dealership. Enjoy your new car, and don't hesitate to reach out if you need anything in the future!

Helpful
May 02, 2024

We moved from Ohio to the area in 2022 with our VW Atlas. Danny was my first service technician, and now the service manger. While service team is great, Danny really stands out. Recently my car was in f More

by A_Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Volkswagen of Ocala responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Danny and our service team went above and beyond to ensure your satisfaction. It's our priority to provide exceptional service to all our customers, and Danny's attention to detail and dedication to your needs exemplify our commitment to excellence. We're grateful for your loyalty and trust in choosing to drive the extra distance to work with us. Rest assured, we'll continue to strive for excellence and provide you with the top-notch service you deserve. We look forward to serving you again in the future!

Helpful
May 01, 2024

They are the only vw dealer kinda close so they better be good They are friendly in all departments They try to get you in and out Usually help solve issues fast More

by lindaandfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Volkswagen of Ocala responded

We are so glad we could meet your expectations in every department! Thank you so much for the 5 star review and for trusting with your VW.

Helpful
April 30, 2024

The people here are very accommodating and very efficient with how they get things done More

by crcast123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your visit, thank you so much for taking the time to leave us a 5 star review!

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