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Westside Lexus

Houston, TX

4.9
6,424 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,424 reviews

September 26, 2016

Perfect Excellent customer care. Very friendly, always provided a good loaner. Fast and reliable service. High quality work. They make follow up calls and inf More

by Alexander1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2016

Outstanding service from everyone Every time I have visited the dealership or the service center everyone is so nice and helpful. I would recommend to anyone. I will return when I pu More

by wozmike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 24, 2016

Positive Experience Working with Danny Hou to make a deal was efficient and professional. An overall good experience with Westside and would recommend the dealership to More

by Lexusbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Hou
September 24, 2016

Amazing Customer Service I made the mistake of leaving the Lexus family 2 years ago, but I'm SO incredibly happy to be back! The customer service is always so exceptional! Dav More

by ashleyf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
September 23, 2016

Awesome! Charles Perkins is great! Charles Perkins is very good at understanding client's needs and always ready to help. He's knows the time pressure and has all the items ready and al More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2016

Superb Services ... As Always Everything about Westside Lexus is amazing - from the car buying experience to the financing experience to the experience with the service department More

by TanyaMarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
September 23, 2016

Great experience Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2016

Good Service Will Zamora, my service consultant, was very helpful with determining the issues that needed addressing, and setting up a future appointment to get th More

by bowen357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
September 21, 2016

continuous excellent customer service My Service Consultant, Laura Brown was awesome and gave excellent customer service! she explained what services I should have completed and when. Thi More

by Jacquees300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2016

Great service The people in service center are very friendly. I got warm welcome and the every thing is well explained. I feel comfortable in waiting area. More

by Lacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
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