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Westside Lexus

Houston, TX

4.9
6,424 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,424 reviews

September 20, 2016

Semi-annual checkup Service Consultant Dave Haas courteous and helpful. Service was completed in timely fashion. Wait time accommodations are luxurious. I would recomme More

by independentwoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
September 19, 2016

Experience of a lifetime Impeccable service, strong communication skills, and excellent customer service, I would recommend West side Lexus to all. Amado is an amazing person More

by Jennifermolleda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amado
September 18, 2016

Window Tiniting New Car great. I came in for a tinit on my new lexus 2016 es 350. I found everyone friendly.. My expereince was excellent. I was treated with respect. More

by my es 350
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 18, 2016

As always excellent service. It's easy friendly and quality what top service should be and why I have worked with Josh for at least 15 years of the 25 years of various Lexus owner More

by Alfredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
September 18, 2016

Tire replacement service I had been out of town for two weeks when I was driving home and had a flat tire. I needed the tire changed that day because I had to work 7am-7pm the More

by Lfb22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trainee working with Jacob Hershman. Did not get his card!
September 17, 2016

Excellent Services Highly recommend this dealership because they provide excellent services both at sale and post-sale services. We have brought friends and family to p More

by wildwilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2016

Great Service Always quick, great service!! Car is always ready within the time given. I will not take my car anywhere else. Thank you for making the service pr More

by Bobbi1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2016

Easy Breezey! This wasn't my first rodeo with Lexus! Each visit consistently results in top-notch service. I have a good relationship with my service representati More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2016

Excellent You are the best always great to work with and a pleasure quality of work ecelllent and always recommend friends thanks to Ronnie and his department More

by Reghir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brush
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2016

Very impressed with the service This is our first Lexus and we have been treated very well. We have not ever had anyone come and pick our vehicle up and return it just for an oil cha More

by Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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