Great truck buying experience - happy customer
Very knowledgeable folks at Harbin to deal with. Did not feel pressured to buy. Found the vehicle I wanted negotiated a price that I could live with and closed the deal.
Top Reviewed Specialists At This Dealership
Excellent - randyshld
Very satisfied with the salesman. In and out at a timely manner and a very friendly atmosphere. I would recommend Woody Anderson Ford to others.
Blessed New Owner of 2017 Dodge Charger!!! - Blessed Owner of 2017 Dodge Charger!!!
To make a long story short, I was having no luck in finding a good deal on a new 2017 Dodge Charger in my hometown. To say that I was discouraged would be an understatement. I just happened to see a beautiful white 2017 Dodge Charger online at Tallassee Automotive. When I called Tallassee Automotive, the secretary said that Eric (Gill) was with a customer, but he would call me back. It wasn't ten minutes later that Eric (Gill) called me back, and he was so kind to offer me a great deal on a 2017 Dodge Charger over the phone. Since I had almost given up on purchasing a 2017 Dodge Charger at a good price, I was beyond excited!!!
The next day my family and I traveled 4 hours to Tallassee, Alabama, and Eric (Gill) stayed after hours to allow us to look at and purchase the 2017 Dodge Charger. Eric was so kind to my family and me. Before we picked up our Charger, Eric was so kind to have our windows tinted too. With the tinted windows, our white 2017 Dodge Charger looked spectacular!!! I wish you could see it!!!
We have now had our 2017 Dodge Charger for a week and a half, and we have almost 1000 miles on it! It has been in Destin Beach and all over the place! It is a gorgeous car, and we have never had a car run this beautifully! My family and I are so very, very happy with our purchase!
We are so grateful to Eric Gill and Tallassee Automotive for providing such a beautiful car with such awesome customer service! Eric (Gill) went the extra mile to serve my family and me, and I want him to know how much we love our Charger....and how much we appreciated his kindness to our family! If I had any extra money, I would go right back to Tallassee Automotive and buy one more Dodge Charger!
Yes, we love the Dodge Charger that much!
Thank you, Eric Gill, and Tallassee Automotive for making my family and me so happy! We are thankful and blessed! The 2017 Dodge Charger will help make a lot of new, wonderful memories for my family!
What a gorgeous car!!! Thank you so much for everything, Eric, and Tallahassee Automotive!!!
Mixed emotions. - Tammie Franz
Will recommend with reservations of competence of service department and this is why.
My husband and I purchased a 2015 Chrysler Town & Country from Chuck Stevens Ford. While we are very impressed with their forever warranty, we aren't happy with certain things that happened the day of purchase. We decided on a vehicle on a Saturday. We went through the purchase process while they "detailed" the vehicle". Upon completion of paperwork, my husband had to leave for an appointment. I waited for the van. When we test drove the van, the driver's rear tire was very low on pressure, (15psi). I mentioned this and the sales rep said it would be taken care of. He also had to run down to the local gas station to get gas. When I started to drive off the lot, the tire still showed 15psi of air pressure. The gas gauge was a hair above empty and the auto detailing was a joke. When I asked the salesman, he said, "I didn't have much cash so I could only get a little bit of gas and had no money for air". My husband was completely blown away that they allowed a lady to leave with not much more than a flat tire, and they didn't have money for it? They have 4 or 5 dealerships in a mile span and there was no one to access an air compressor at any of the locations. Kind of a safety issue.
Second issue, the day after purchasing the vehicle the passenger side door latching mechanism was acting up. I called the following Monday and they assured me they would take care of it. Prior to leaving the next week on vacation, I took the van in to have the tire fixed and the door serviced. They couldn't fix the door, as they said they didn't have the expertise that the Chrysler service department had. They fixed the tire....if you want to call it that. They plugged it and the plug came out 1 1/2 weeks later. I ended up taking it to a local tire repair business and he showed me the where it had been plugged. The tire repairman patched the tire the correct way.
The door has continually got worse....it comes ajar while driving down the road. Seriously a safety hazard. When I talked to our salesman, he said that since we didn't buy the bumper to bumper warranty we were responsible for full charges of getting the door fixed. I understand they can't be responsible for every issue forever, however, I brought the door to their attention the monday after we purchased it on saturday. I firmly believe they should repair the vehicle! Neither here nor there. My husband said that since they would not make it right, we would take it to our HONEST mechanic to have it fixed. His confidence in their service department is lacking. His statement to me, "if they can't fix a tire, what makes you think they can fix a door latching mechanism"? Point taken.
So....my review is 2 stars in stead of 1 simply because we are confident in the actual owner, Chuck Stevens, and if he was aware of the issues, we feel like he would take care of them. He is on medical leave so we aren't able to be in contact with him. Also, the forever warranty on used cars is awesome. It covers the engine, transmission, bearings....power train. That, you can't find at any other used car dealership. We feel their vehicles are very fair in price.
It's too bad they didn't fix the tire correctly and the door. I would have given them 5 stars, had they satisfied me.
sales staff - Beckster
The sales person was very helpful super friendly and the entire finacial staff were eager to find me the best price and paired with the best interest rates!
I would recomend Ling Lewis to everyone!!
Best truck buying experience you can have - Mark Yeager
The best truck buying experience I ever had. The sales staff was great they went above and beyond to fill all of me and my wife's needs.If you looking for a new car or truck this is the place to go.
Outstanding Customer Service - PVinson
This car dealership went above and beyond to make sure my needs were met and made my experience phenomenal! I would definitely recommend this dealership for all of your needs.
Courtesy Military Auto Service 2016 Warrior Mustang - Warrior
I'd like to thank Jim Skinner Ford and Charlie Martin for the excellent support and collaboration with the Military Auto Service. This very special vehicle was delivered to Jim Skinner Ford and they treated me and the car in a very special way. We are grateful for Jim Skinner Ford's support to the United States Military. We are thankful for the alliance that Jim Skinner and the Military Auto Service have in supporting our active overseas military servicemen and women.
Thank you again,
The best - Jimmy
Working with Long Lewis Ford and Mitsubishi of the River Region was one of the greatest car buying experiences I have ever been involved in. The entire staff from the managers, to the sales staff, to the financial people were great, friendly, and willing to go out of their way to help you and make you happy, it seemed like they worked as a team, everyone helping everyone, not everybody out for themselves as with most dealerships I have bought from.
I highly recommend Long Lewis for your next purchase they are great, they treat you like family, and want to be your friend.
My salesman Larry Minor went out of his way to make my purchase a pleasant one, explained everything about the car, and also took into consideration my time, as I was in a bit of a hurry, also made it clear it me if I had questions after I left the dealership to drop back by or call him anytime, just a great guy.
I HIGHLY recommend Long Lewis of the River Region; I will be a customer for life!
New Expedition - Jason305
Searched 2 days for my wife a new vehicle,before stopping at Lynn Layton Ford. Wish now i would have went their first and saved myself alot of time. Sales Manager Rick Stackhouse went above and beyond making sure i got the vehicle we wanted, at a wonderful price. Awesome Experience.
EASY TO WORK WITH - CANDY@1234
AMANDA IS THE ONE I dealt with and she was great!
I UNDERSTOOD EVERYTHING SHE TOLD ME. SHE ALSO EXPLAIN ALL THE DETAILS OF THE CAR.
SHE WENT OUT OF HER WAY TOO MAKE THE PROCESS EASY FOR ME.
Good Experience - PensacolaBuyer
Friendly, knowledgeable staff. The salesman, Dennis Finn, answered all my questions and spent significant time showing me the vehicle and going through it's options. I first looked at the vehicle I was interested in on the internet where the dealership had a good write up and lots of pictures posted.
I came over from a neighboring city because the dealership had what I wanted. I bought a quality used vehicle (Chevy Traverse) at a reasonable price. It was a good experience and I would deal with Moyer Ford again.
Great experience with F150 - SabrinaJake
They worked with us on our trades and we enjoyed working with Tim Robinson. He was knowledgeable and great to work with. Thanks Tim and Sunny King Ford!
Denise - Aunt Chele
Denise was very nice, helpful, and well-manered. It was a pleasure buying a vehicle from her. If I am need of a vehicle again, I would go see her first.
Awesome experience - ABrown
I had the most pleasant experience with everyone I dealt with at Mullinax from my sales guy Mike Steiber to finance. They were not pushy at all. Mike has called me several times just checking on me and making sure I know how to operate all the bells and whistles on my new 2017 Ford Explorer!! I would recommend them to ALL my friends and family !!!
Jarus Rawals always helps us any way he can . - Catwoman4
Steve Smith & Juarus Rawls always make sure things are taken care of when servicing or purchasing a vehicle. I have had someone to bring me home or to work when needed.
New vehicle purchase. - Tank
Friendly and helpful. I've purchased about a dozen vehicles here so that says it all. Brian was polite and had good information to help me.
Great customer service! - TiffanyMcK
This was by far one of the best car buying experiences I've had! Chad helped me out in making the decision to make a purchase and Sal was great with the financing! Awesome, friendly staff! Would recommend to anyone!
Work with Clint Collins - matt9947
Clint Collins was my sales representative during my experience at Bondy's Ford. He was excellent to work with and I would recommend working with him to anyone. He was not pushy and had everything ready when I arrived. Excellent experience.
Great people helping us with our vehicle purchase! - 4boys
Our last vehicle purchase was 11 years ago. We're happy with our car, and we're happy with our truck. However, neither one of them could hold (comfortably and legally) our four growing grandsons and us. So, we searched online for months for a couple of specific type vehicles. We went and looked at a couple of them, but were not satisfied. The Lincoln navigator that we now own was on this sight, but there were no inside vehicle pictures. We were afraid that it meant that the inside of the vehicle was in poor shape. But because we had looked at another vehicle in the Albertville area, we came on over to look at it anyway here. We were so pleasantly surprised! It was good looking on the inside and out! Our salesman, Drew Dudley, was very kind and helpful from the moment that we met. There was no rushing us. The cold bottled water was refreshing as we checked out, drove, and talked with him about this navigator. We decided that this was our navigator, and proceeded to purchase it. The financial folks were very helpful as we took care of business. We met Mr. Baugh and found out that we know some folks that he is acquainted with. Small world indeed! Thank all of you. You were super! See you in 3000 miles or so.
Kenneth & Jo Ellen Nunnally
Great service experience - lovemyedge
I love my Ford Edge, thanks to the Opelika service deptarment it still runs great after 100k miles. I appreciate them insuring all of the issues are repaired and recalls covered before returning vehicle to me. Thanks!
Great Experience - dthomas22324
I recently purchased a a Ford Mustang from this dealership the service I received was outstanding. My sales person Austin Craig was great he went above and beyond to make sure I got the best service and a great price even his wife was a great help and was very encouraging when I thought I couldn't get financed. I would recommend this dalrship to any body. So if you re looking for a great car at a great price go see Austin Craig.
The salseman was helpfull not pushy and very personable. - JMPENNINGTON
When I bought the car, one of the extras i liked was the active backup lines. this was a major sale point to me. When I re-synced the system the active lines went away. Both dealers said that this vin did not come with the active backup lines. and I could not get them without a $2000 dollar upgrade. How were thy there in the first place? Apparently the required hardware and electronics are there. What would it take to install the active backup lines, again. Keep in mind within 6 months some one is going to crack the system. Ford should be making the profit on the active backup lines upgrade. again the hardware is there and functions I used it for 3 days before I reset the system. I am in essence being told that I have lied about the situation. This does not bode well customer relationship. the Salesman Bill was great!
Service of my F250 super duty. - Andrewl813
I have been to Ed Sherling a few times and the guys in the service department went above and beyond to accommodate me. They have worked with me on the price of the service, they have done an oil change without an appointment. I was on my way to fish a tournament and got a nail in my tire, and the service rep went in the back and plugged my tire so I could get on the road. I have had multiple problems with a big named service company and they have tried to ruin my truck. I will not go back to anyone else except Ed Sherling. Also, the guys who work in the parts department are awesome too. They have gone above and beyond to find the right parts when I have needed them. They are also going to order my lift, tires and wheels for my truck. I recommend you get to know the employees at Ed Sherling Ford and let them get to know you. Ms. Sherling called me tonight and asked me about my experience at her dealership. I told her that I will not be taking my truck to anyone else while I am in Enterprise. She asked me to tell her if I ever have anything negative to say, I told her that I would. I believe if you want good service, you need to get out and introduce yourself and deal with people face to face. Just for calling me, Ms. Sherling will have my business and you should give them a fair shot at earning yours.
Very Disappointed. - Sherrie
Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.
DONT BUY HERE! - john 65
Worst new car buying experience i ever had. Made a big mistake buying here. Lousy inventory. Amateur sales people. High pressure sales. They will do and tell you anything to sell a car. Very sleazy dealership. Stay away from sandy sansing. Im sorry i ever wenr there.
David Rusk in service is awesome! - bgoxley
My F150 oil light was coming on and off. I was in Auburn visiting my college students. I made a unexpected stop by Automation Auburn to the service department to get it checked out. David from the start asked the issue and immediately came out and looked at my truck. He was very nice and caring and got my truck into service within 15 minutes. He kept me informed and even offered us lunch. He made our near tragedy into a delightful visit. Thanks David!
Great Experience - Lovemyford
Had a wonderful experience at this dealership in Brewton! No pressure sales and walked out with my brand new F-150 I Couldn't be happier ??
Great service, very profesional. - Paul
I am traveling from out of state and experienced a wheel bearing failure in my 2013 F150. When I arrived Tim informed me the part and labor was warranted by Ford. While there they also serviced the truck at my request. All of the work was done in a reasonable time and a fair price. I cannot say enough good about the friendliness of the people or the professionalism of the dealership !
Woody Anderson Ford