On 3/11/2014 3:51:49 PM bradleymac9 wrote:
I gave Ryan and the Ford sales team this rating because they exceeded expectations in each of the categories above. Ryan was very professional, efficient, knowledgeable, and friendly. This was my second purchase from Town & Country Ford and Ryan was my salesman on both occasions. The experience of buying a car from Town & Country Ford is truly one of a kind. Ryan was very easy to relate to and did not pressure me into making a decision. I have developed a friendship with Ryan throughout the last few months and he truly is an outstanding individual. I will recommend Ryan and Town & Country Ford to all of my friends and family. Thanks Ryan!
Willie handled the financing and other legal documentation for my purchase. He did an excellent job in making sure that I understood each document to the fullest extent possible. He also answered each of my questions very clearly. I cannot express how fluid Willie made the experience for me. Thanks Willie!
On 3/8/2014 11:06:48 AM mind2work wrote:
We were in the market for a second vehicle (used). My wife and I met Will in the process of searching for a truck. We had a limit that we could spend and also badly needed brakes on our first vehicle, a van. My wife's goal was to get the brakes done as part of a vehicle purchase, kind of a kill two birds with one stone thing. Will first showed us a mid-size truck that really wasn't that bad. He let us drive the vehicle for a couple days to get a feel for it. In the end the deal fell through, but we sensed he really wanted to find something for us. Most important of all, Will did NOT try to pressure us into buying and considering vehicles that did not fit our situation. We've been there and done that and it's out the door we go. So, we felt comfortable with him that he wasn't just trying to make a sell, but him a sell and us a good buy, what would work for both of us. He told us up front he wanted our business and I understand that as that is how you put food on the table. We also told him what we were looking for and what we could spend. Both parties went in with an understanding. We found another vehicle (Toyota Highlander) at a second Woody Anderson in a neighboring city called Madison. It took a week or so to finalize the deal but we did buy the Toyota and got the brakes done on our van. Will even put a little gas in the Toyota as a little something extra. During the week we were able to drive the Toyota and a loaner truck (2013 Ford F-150 FX-2) because the van was tied up in the shop for the brake job. So, in the end everyone got what they wanted and what worked for them. I would recommend either of the Woody Anderson Ford dealers (Huntsville or Madison) and I would recommend asking for Will Howard (Huntsville location), he can swing deals at either location. He'll treat you with respect. Tell him Kevin and Shemalya sent you, the couple with the nine kids.