29 Alabama Nissan Dealers

Good customer service very clean break room very good - BRIANHILL19724

Good customer service very clean break room very good service every body very friendly and helpful

Delyeonne was helpful and helped me get into the Sentra I - Gabe S.

Delyeonne was helpful and helped me get into the Sentra I wanted for a great price. Is obviously always willing to work out a great deal and acts professionally while doing so.

The customer service was so great! - Joshuacarlisle17

The customer service was so great! Starting with the person that talks to you when you walk in the door Madelyn, and even when you check out! Highly recommend! We’ve been going to this place since 2015! Won’t go nowhere else!

My service advisor Mr Paulick seems to be friendly, - bahoward2014

My service advisor Mr Paulick seems to be friendly, professional and concerned about my visit on today. After getting my information pulled up on his iPad, then ask if knew where the waiting area and to make my comfortable. When my service was completed, he explained my repairs and charges. Then ask if I had any questions. I had no questions.

Scheduling the appointment went very smoothly. - EZHINES

Scheduling the appointment went very smoothly. The staff was very courteous, and the service was performed quickly. Great job!

Very nice salesperson and sales manager. - jmarcrum98

Very nice salesperson and sales manager. Made our buying process very easy. Will highly recommend this business! Made us feel right at home!

This was my 4th purchase from Serra Nissan Automotive. - kimmiedee

This was my 4th purchase from Serra Nissan Automotive. Each and every experience with this establishment has been more than exceptional, exceeding my expectations. All of the different teams worked so well together to make my buying experience and transaction as smooth and uncomplicated as possible, each and every time. I would like to thank Gunner and Bishop, in Sales, for their expertise and knowledge, patience and kindness. I would also like to thank Marty, the Sales Manager, for going above and beyond, to secure my financing with the best interest rate and monthly payments that he could find for me. And also a special shout out to Kayleen. I love my new car, and I highly recommend Serra Nissan.

Great service and very quick sale! - Slparker423

Great service and very quick sale! Some dealerships you are there all day and we were in and out within 2 hours! Loved the service department too! Thanks Andrew Robinson for a lovely deal.

They are very friendly and respectful. - ECROSSKEY1960

They are very friendly and respectful. When I called to set up an appointment I had no wait time..Thanks for your service.

I was well taken care of. - rlalabama08

I was well taken care of. John and Bill explained everything to me. I would recommend them to anyone poking for a Nissan.

I've gone to McKinnon Nissan for several years, now, and - Conraddampei

I've gone to McKinnon Nissan for several years, now, and they always do excellent work. They have always fixed every issue that I bring in, as well as giving me notice of upcoming issues in plenty of time for me to plan for fixing them, as well. They do all of this with a very friendly attitude.

Great people and nice atmosphere . - burdette4399

Great people and nice atmosphere . Need more salesman like Carlos. Very good service but may take many many hours

It was not a good experience. - Jeanneldrummond

It was not a good experience. My next car will not come from Jack Ingram

Keosha why’re was a great sales person! - Summerlinjames33

Keosha why’re was a great sales person! Erik orduna was a great service advisor! And what meant most to us was their honesty and thoroughness!

I have both purchased a vehicle and had my vehicle - Rocket's mom

I have both purchased a vehicle and had my vehicle serviced at this dealership. The only issue I've ever had was with the sales manager, but it was immediately resolved. The service department has always been really good, they've serviced my vehicle and normally do a pretty quick turn around on it. I've also had minor body repair done there and they have done a great job. I would recommend them to anyone who wants to purchase a Nissan or have a Nissan that needs service.

No pressure. - svhughes

No pressure. Annie Walton was great and we enjoyed working with her. Everyone was friendly and helpful. I was very impressed with the knowledge and patience of Tom Morgan who work to help us understand all the wonderful things about our new car. He even came to our home to help us to program the garage door opener. We have enjoyed our new car.

Great experience. - Rhiannon

Great experience. Tim was fantastic. Even financing was quick and smooth. They made everything easy and enjoyable. Can’t recommend enough!

Terrible service department. - Nissan1

Terrible service department. Brought vehicle in several weeks ago with several warranty concerns one of being my steering wheel made noise when turning it or using wheel heater and another being steering column moves. They replaced the column and it fixed the movement however the noise actually got worse. No big deal brought car back in for the noise and they replaced the column again saying it was the wrong size and it will be all good. Ok great they do what they have to do and two weeks later my car is ready for pick up. I get there and have to wait for my writer and she finaly comes and has a porter pull my dirty truck in to the service lane. I jump into my car reassured we are all good, excited to be in my truck again I start to pull out until.... I make it about fourty feet and the steering wheel still squeaks. Ok no big deal again I stop, still in the service lane, and call the writer over by name and she hears the exact same problem I showed her when I dropped it off. Now here is the kicker and why nobody should bring there vehicle here. She has the service manager come over to me and asks what is the noise. I show him and he clearly hears the noise and he tells me..... "We have spent to much time on your truck take it somewhere else" and attempts to shake my hand and walks away. POOR MANAGEMENT AT ITS CORE. Ironically in the backdrop of this incident, still being in the service lane, there are two technicians playing paddle ball in what I am guessing is the lube rack. I supose properly diagnosing vehicles and repairing them impeded there paddle ball tournament and no more time could be delegated to properly diagnoing vehicles. Bottom line is don't go here for service I won't go here for anything but that is me. This place is a joke, pherhaps the poor management extends beyond the obtuse service manager and extends to the GM and pherhaps even the owner. One way or another this dealership will never see a dime from me and I have four Nissans in my household and two in my company fleet.

I was welcomed to the dealership’s service department - Joann

I was welcomed to the dealership’s service department even though I was early for my appointment. Everyone from the service manager to the cashier was professional and friendly. The service was completed in a reasonable time. They also washed my car. I appreciate the people and the work they do.

We enjoyed the professional treatment we received and got - cgivens103

We enjoyed the professional treatment we received and got a great deal on a new 2024 Pathfinder

Buyer Beware - Steer clear of this dealer - justme5150

Bought a used vehicle. Number of issues with the car. Calls to salesman, sales manager and general manager were ignored. Head office would not help. No action until I physically showed up at the dealership. No customer service. Lack of courtesy and dismissive attitude at all levels within the dealership. Get a VIN search. Check out OMVIC for dealership regulations.

Nissan is having huge discount right now. They are shown... - Patleefamily

Nissan is having huge discount right now. They are shown on most prices from nearby dealerships. However, this dealership doesn't have that. They may give one or two rebates but not all rebates. He explained that due to different cars (older manufacturing) and different pricing. I think that's totally bull. Just search around then you know the lies they told. They have always been expensive. Do buy from them.

My experience working with this dealership is the best - melanie619

My experience working with this dealership is the best I've had by far! Amber was an absolute joy and was truly a friend throughout the whole process instead of handling like simply a business deal. She impressed me in so many ways. With Amber, it wasn't just that she kept in touch as the vehicle was inbound, it was how well she communicated and added personal touches to each one. I could see that she was as excited as I was myself! Even the sales manager reached out along the way. Amber absolutely appreciates and puts her customers first while going out of her way to make sure they are well cared for. I cannot describe how much that type of service to others means in a world that is losing sight of what's important. Even though Nissan Andalusia is several hours from where I live, I would recommend them and Amber first above all and will certainly be calling her first when it's time for my next purchase!

Shuttle Driver - Qstokes

Tim Kendricks was an awesome shuttle driver. He was very courteous and professional while driving me back to my job on Robins AFB. I will definitely request him in the future.

Best experience with Evan Ferderber. - Rpatel

Best experience with Evan Ferderber. He listens, friendly, and knowledgeable! Best customer service and help me select the right car at a great price! Thanks Evan

I purchased a 2005 altima nissan, 13000 miles on it in... - kathy737

I purchased a 2005 altima nissan, 13000 miles on it in April 05 from Crump Nissan. I paid cash money for this car! In the pricing of the car they agreed to get the dents out of the bumper and repaint the same. Well it has been repainted twice and looks much worse, dents still there, water bubbles all in the paint. My car now has 22000 miles on it. I am on this day putting 2 new tires on the care to keep it from shaking and they are slick. It was my fault not to be a better shopper or ask about this dealership. I did not look at the tires, but 13000 miles I guess I thought they would be ok. I do not believe I saved that much money, but thought that I would. I wish they would just give me back my money for the car and let me be satisfied. You know these people knew this car. I admit on the right side of the car it was dented and I allowed them to fix that and still purchased the car. First wash job on it, you have never send soooo many dents and scratches that were covered by some sort of awful paint to cover them. This car was awful for 13000 miles and I wish they would have been honest and said you do not want this car. I told "Tim Dodd" my salesman I had bad vibes about that car and I had a right to. I bought the 3.5 so I could get dual exhaust, well on the left side of car the pipe extender was gone and I pd to have another one put on. It showed up so bad. Thank You, but I have been sick ever since this purchase. Kathy Bishop I will return to the lot when I go back to AL to tell them all this.