739 Alabama CODA Service Centers

Tony was super to work with in the service department. - JENKAMY

Tony was super to work with in the service department. He was kind, knowledgeable and patient. Great experience

Awesome people. - Arthur.31768@gmail.com

Awesome people. Always polite and professional. They make you feel like part of the family

It was a quick process. - SHEREVAPURIFOY

It was a quick process. All of my questions and concerns were answered. I left happy and will be back again. Great experience

Fantastic service every time I go and they wash your car - jsligh50

Fantastic service every time I go and they wash your car at no cost! Left cleaner than when I arrived!!

I am from fla I had a leek on my breaks Nissan they got - hunsin572

I am from fla I had a leek on my breaks Nissan they got me on a Saturday and repaired thanks devon

Clean - efficient-courteous - only negative would be - granddad1

Clean - efficient-courteous - only negative would be overbooking and wait time ! Should supply fresh coffee, bottled water and a variety of inexpensive small snacks! Payton, my service attendant was wonderful!!!!!

UPDATE! - Ward.js03

UPDATE!!!!! Today I was contacted by the sales manager at Basswood Dodge here in Ft. Payne, AL. He was great. He offered me an apology for the way I was treated and 100% made it right in my mind. He personally guaranteed me that no one's car would leave the service department of Basswood Dodge with greasy hand prints all over it. I have to say, I sure appreciate the folks at Basswood going out of their way today to provide superior customer service. I'd have no problem buying or servicing a vehicle there in the future. Thanks Basswood Dodge!! Stay away!!!!!!! I have a very nice 2022 Dodge Challenger. She's a beautiful car and I go to great lengths to keep it that way, to include monthly professional detailing and keeping her garaged. I went to Basswood Dodge in FT. Payne, AL for an oil change and tire rotation. When I paid and got my car I didn't notice the massive amounts of greasy hand prints all over it, but when I did I went back and talked to the service manager. He didn't care one bit. He asked me if I wanted it wiped off with a rag. Seriously. Zero customer service. I have no confidence that this place even serviced my vehicle correctly and definitely will not take her back. Common courtesy, gone. Civility, gone. Customer service, zero. My business and the business of folks I know, definitely gone. If I could give them negative stars, I would. Don't take your vehicle here, they're dishonest and uncaring. Definitely don't deserve your money. Stay away!

Friendly and knowledgeable staff. - Melissa

Friendly and knowledgeable staff. My experiences have always been pleasant and my service is done in a timely manner

Very nice, clean, polite and helpful The salesman was - betty.brandley

Very nice, clean, polite and helpful The salesman was great to work with and talk to.

It was really good It was really good she helped me an - Ladyjay11.jb

It was really good It was really good she helped me an got me taken care of about my car

Awesome place to buy vehicles and have them serviced. - jaco.wayne

Awesome place to buy vehicles and have them serviced. They took care of me from the start.

Service was great,Chris Scott,my service adviser, did a - JRF

Service was great,Chris Scott,my service adviser, did a wonderful job.I would highly recommend him.

I like dealing with people who are trustworthy and I - BOBCANTRELL61@GMAIL.COM

I like dealing with people who are trustworthy and I believe Mullinex is. Wayne is nice man.

Great service as usual! - netbrice

Great service as usual! I have used their service for each Subaru I have had!! I love my Subaru!!

Haley goes out of her way to make sure the customer is - Deputychiefprfd

Haley goes out of her way to make sure the customer is happy! She communicates with you throughout the service process to be sure you are receiving the right service.

Service was excellent!! Cristin was a great service... - halie.colburn1

Service was excellent!! Cristin was a great service advisor she had outstanding customer service! Will definitely be using Tuscaloosa Ford for all my future service!

Service Department is 5 stars! - Cfallin

The service department is always so kind and helpful. They have fast service and are always personable. I never dread the service experience as I have at other places.

Kathy Shadinger, Samantha and Amanda helped me warmly and - olbadger

Kathy Shadinger, Samantha and Amanda helped me warmly and professionally this morning when I brought both my Sequoia and Highlander both in for service. I appreciate the personal service this dealership and personnel offer me. Thanks for being here.

Best in the business ! - mi328i

From start to finish treated my wife superb. A loaner was given just in case the maintenance / service due would take longer than a day. ( travel nurse) . Our car was taken in and treated like new.(2014 328i). We were kept up to date numerous times and had ZERO problems getting scheduled. All car dealer ships should follow this lead, then again...all are not BMW !.. Thanks again for flawless schedule,loaner and service. Dustin Glover was our adviser and we drove away extremely happy. Sincerely, Mike and Judy Travis.

I dealt with the service technician Marcus He was... - Davesboss

I dealt with the service technician Marcus He was superior technician 👨‍🔧 a good choice . My appointment was 8:40 AM. He had

Service after the sale !! - befaulkner67

The Service team at Donohoo is Outstanding The work they performed for me on my recent purchase of an Infiniti was excellent and made a huge difference in my overall satisfaction with this vehicle. I am very pleased and will definitely return for future service

Jason and Dorthy are excellent workers , these are the... - Shaquita

Jason and Dorthy are excellent workers , these are the people we need in dealerships , they have patience , great customer service and great work ethics . I enjoyed this place