I ultimately love my car and am happy with my purchase, - ash_volley3
I ultimately love my car and am happy with my purchase, but the buying experience itself was stressful and disappointing enough that I would not return or recommend this dealership.
The sales process felt unnecessarily pushy from the start. I was repeatedly asked to sign every negotiation worksheet, and at one point was told I was “in a deal,” which caused genuine panic, this was never explained upfront, and it felt misleading and high, pressure rather than transparent. I’ve purchased multiple vehicles before and have never experienced that approach.
During negotiations, my trade-in keys and car were taken and not returned while discussions were ongoing, which made me uncomfortable and added to the pressure of the situation. That should never happen before a deal is finalized.
After agreeing to terms, I was told the vehicle would be fully detailed and filled with gas. Unfortunately, only the exterior was washed, the interior was still dusty and clearly not properly detailed, and the vehicle was not filled with gas as promised. I also waited an additional 15–20 minutes just to have the vehicles brought around so I could transfer my belongings.
While the numbers ultimately worked out and I do love the vehicle itself, the overall experience felt rushed, disorganized, and overly aggressive. Buying a car should feel professional and respectful, not stressful and confusing.
I’m happy with my car, but I would not do business here again.
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