4,444 California Genesis/1000 Service Centers

I did not get a service because I trade in my car that - Dolores

I did not get a service because I trade in my car that day instead.

Prompt service. - Rv119

Prompt service. No upselling and good work. I worked with Ryan before and it is always a great experience.

Eddie was very respectful and professional. - REKBEK222

Eddie was very respectful and professional. But you need more help at service center. I took 31/2 days to get diagnosed on vehicle about problem🤷‍♂️

Staff was polite and very professional. - Papajoe12333

Staff was polite and very professional. Would recommend Mercedes Of Stockton to other people. thanks again

Great service , especially the smog technician was very - 805henry

Great service , especially the smog technician was very nice and got my vehicle smog quickly

I had a good time getting my car. - ernest000

I had a good time getting my car. Really good service and really helpful staff

This dealership do good work on repairs, although a bit - terrie_dillard

This dealership do good work on repairs, although a bit pricey, but very accommodating when customers need a vehicle while their vehicle is being serviced.

Tim was patient and took the time to look for the most - stevefx1

Tim was patient and took the time to look for the most appropriate car that fit out budget

No appt had an emergency issue with an oil leak on my - edward leiske

No appt had an emergency issue with an oil leak on my recent used car purchase of a 2016 Beetle. Met Antonio Vera and explained my situation. He listened carefully and understood the assignment. He was able to get one of his top technicians to identify the issue. He knew that I would have to take the car back to the selling dealer, he wanted to do the best thing for me, knowing it wasn't going to be fixed there. I am a loyal customer and will be back for regular maintenance soon. Good people are hard to come by, so Tracy VW keep him happy!

Naomi is a fantastic service advisor. - Rgarlick1

Naomi is a fantastic service advisor. My car was finished on time as promised. She kept me informed via text and that was helpful.

The service adviser was nice and kept me informed on - gildo10

The service adviser was nice and kept me informed on the status of my car while in service. Great service!!!

Always great service at this location. - Nethermae

Always great service at this location. Andy provided fantastic service. He kept me in the loop on the service of my car every 30 mins and explained everything.

The service writers are courteous and accommodating. - akahn0

The service writers are courteous and accommodating. There are no complaints with the service. I have used two other dealers and this one is best.

Mr Eric Espinoz,is a very friendly person he helps you - vernalee1130

Mr Eric Espinoz,is a very friendly person he helps you answers your question when you don't understand, his customer service in outstanding, will recommend KIA OF DOWNTOWN. TO ALL MY FRIENDS ,,HAPPY HOLIDAY

Very grateful for your help and assistance in solving my - smirnovkaiser

Very grateful for your help and assistance in solving my problem. Responsive employee and pleasant person in communication. My recommendation! Katrin thank you very much!

Always very professional and helpful. - bigrice4

Always very professional and helpful. I love the online services as well and times available.

5-stars the best team of specialists ready to assist and - kensf

5-stars the best team of specialists ready to assist and help in a 5-star facility. Much better than Fletcher Jones Fremont!

1st time taking my car here for service. - mdauria888

1st time taking my car here for service. They were very thorough & pointed out upgrades that needed to be done, which I obliged. My old dealership NEVER pointed out these issues that needed to be addressed. Mike Dauria mdauria888@gmail.com

Philip the best he really respond to all of our questions - XSACONCRETE

Philip the best he really respond to all of our questions and takes care of our cars

Staff was fast and friendly, beats any service that I’ve - AALIAQ

Staff was fast and friendly, beats any service that I’ve received at other dealers.

Marco was very helpful dealing with me and my car the - patriciajeanandheidi

Marco was very helpful dealing with me and my car the only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come back to Ford I have always like Ford service but now I'm not sure of the tactics

As always everyone was friendly, professional and - sylgem

As always everyone was friendly, professional and delivered as promised. Waiting room was clean and well stocked with snacks and beverages.

I have been going to this dealership for about 8 years. - lindaphoeun

I have been going to this dealership for about 8 years. I have always been pleased with the friendliness of the employees and the care given to my vehicle.

Very helpful and responsive staff, excellent service all - Brian

Very helpful and responsive staff, excellent service all around. Loaner was excellent and care was delivered on the date estimated.

Cristal was amazing and very pleasant to work with. - DAVID.B.GRANGER

Cristal was amazing and very pleasant to work with. She communicated each step of the process and my vehicle was ready in a timely manor.

It has been awhile since I had any work done at the SL - benmtz

It has been awhile since I had any work done at the SL service center, they did a great job, ty Tom

I was helped by Armen he took care of my car like his - anushgrigor

I was helped by Armen he took care of my car like his own, he’s very helpful and knowledgeable person I would recommend my friend to see Armen for their services

This was the best service I’ve received since I’ve owned - C Williams

This was the best service I’ve received since I’ve owned my vehicle. Samuel was friendly, patient,, on time and over all extremely kind!

Always professional and very informative always takes us - velvi2

Always professional and very informative always takes us right away as we do make appointments

My service advisor Rene is amazing. - carlhen

My service advisor Rene is amazing. From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!!