Exceptional Service and a True Lifesaver at Tuttle-Click - AL
Exceptional Service and a True Lifesaver at Tuttle-Click Hyundai!
I was visiting from the Coachella Valley when my Ioniq 6 suddenly refused to connect to any fast chargers. After more than two stressful hours and a completely dismissive experience at another Hyundai dealership, I felt utterly stranded and overwhelmed, with plans to continue my trip to Laguna Niguel hanging in the balance.
Then I arrived at Tuttle-Click Hyundai and had the good fortune of meeting Micah – and everything changed.
Micah jumped into action without a moment's hesitation. He listened carefully to my situation, quickly and accurately diagnosed the issue with my charging port. While a rental car ultimately wasn't needed, Micah went above and beyond to ensure I could continue my trip to Laguna Niguel without further stress or being stranded. He arranged for a loaner car within minutes as a proactive measure – all done without an appointment, with no delay, and absolutely no excuses. Throughout the repair process, Micah kept me informed, and he had my vehicle repaired and fully charged in record time.
Micah didn't just provide a service; he delivered true peace of mind during a stressful situation. His professionalism, genuine empathy, and remarkable efficiency were everything you could hope for in a crisis.
Tuttle-Click Hyundai should be incredibly proud to have someone like Micah on their team. He is the primary reason I will remain a loyal Hyundai customer. If you're looking for a dealership that truly cares about its customers and provides exceptional service, look no further than 1 Tuttle-Click Hyundai. Ask for Micah – you won't be disappointed.
Read More