Connecticut Acura Dealers

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Schaller Acura - Manchester, CT

On 9/29/2009 9:47:55 AM Dial wrote:
Recently I test drove and made an offer on an Acura MDX. The sales manager and I went back and forth about the price before finally agreeing to one. On the day that we agreed, I spoke to the sales manager and told him I was "very interested" and would be coming to the dealership that evening. I then called back and got his voicemail where I left a message asking if he wanted my credit card number to hold the car. I never got a call back. I arrived at the dealership (after driving over an hour) to pay for the car only to find that he was in the process of selling it to someone else for more money. The dealership gave no courtesy call even though they knew I was traveling far and we had AGREED on a price. They even tried to sell me an almost identical car for $800 more. This was a very unprofessional and sneaky/shady thing to do.

Devan Acura of Norwalk - Norwalk, CT

On 7/15/2009 7:37:02 AM Sheila G wrote:
We shopped several dealers to get best price they became rude when we would not buy right away and explained We wanted to shop around. Even if they had given us the best price we wouldn't of purchased from them because they put other dealers down and made us feel very uncomfortable. Sales person was rude and made this a very uncomforatable experience for us.