126 Georgia Ford Dealers

Made an appointment to have my door lock on my 2020 F150 - rocquedma

Made an appointment to have my door lock on my 2020 F150 checked as it wound not lock or unlock on passenger front. They called and said it was fixed.changed some settings. Picked up the vehicle and still had the same issue. Didn't even check the reason it was brought in. Told me they would pick it up and get it fixed on the following Friday. Get a text on Friday telling me they could not get to it. Made another appointment for the following Monday. Took it in and was told the warranty company was closed and it was going to be a 195.00 diagnostic fee and 700 plus to fix if it was the actuator. All I have gotten was a runaround. This is the worst service I have ever received from a dealership. I will no longer purchase Fords again.

The sales dept is weak. - Chevy Dealer

The sales dept is weak. The management is very amateur. You can tell the blind leading the BLIND.

I chose Billy Howell because of a bad experience with a - Barbidown

I chose Billy Howell because of a bad experience with a previous Ford dealer. Went in to get a spare key for my 2018 Ford Escape. Parts employee quoted me $213.95 including tax. That was about what I was told it should cost. When I got the bill it was $462.90!!! I couldn’t believe it. When I told the cashier what I was quoted, her response was “that was only for the part, not programming the key”. REALLY? I’m 81 years old, did they expect me to know how to program this thing? All the parts guy had to say was “ programming is an additional $213.95”. I could have chosen not to get the spare key. I feel like they withheld the REAL price until I got the key knowing I would pay for it. Sad to say, but if you need parts or repairs, go somewhere else. I should have gone to a locksmith.

My family and I had the honor of working with Mr. - Satisfied Customer

My family and I had the honor of working with Mr. Tehran Hodges at Wade Ford Dealership located in Smyrna, GA. He represented the company with great professionalism and courtesy. He has a pleasant personality, utilizes problem solving strategies with great precision, paid attention to details regarding our desires hence performed due diligence resulting in fulfilling the objective: sold product of our choice. Mr. Hodges kept an open-line-of-communication throughout the buying process in-turn allowing us to purchase my son's, Johnathan, first vehicle at the price desired within a timely manner according to our schedule. We appreciate his resourcefulness, work ethics, smile, chivalry, and best of all he brought a smile to each of our hearts and to my son's face. We highly recommend Mr. Tehran Hodges to be your Sales Rep for the next vehicle of choice. We look forward to doing business with him again. A Job WELL DONE❣️

We were car shopping online and found they have the... - De-Lin Macive Xiong

We were car shopping online and found they have the vehicle we like. Contacted them via email and they were very friendly and they responded quickly. Understood our budget limit and kept us updated if there's any changes on the price. Special thanks to John King who patiently answered my questions about the vehicle. Unfortunately we could not make a deal but I would recommend them.

Scam artist read the fine print there sales papers say - Barnesreatuce

Scam artist read the fine print there sales papers say you can win prizes and have print so fine you have to use a magnifying glass to read it then proceeded to rip my paper and be disrespectful and rude

they charged $1500 to my 80 year old mother to fix gear - dpurvis1944

they charged $1500 to my 80 year old mother to fix gear shift in 2013 ford edge. she made it home and it locked up in park for good.i added an oil change and checked and no oil change but she got charged.they ran a full tank of gas out.these people are crooks and the will get there.you will get robbed here.this rater made me give this business one star

I ordered my parts the week before I was scheduled for - MSBEV36

I ordered my parts the week before I was scheduled for service. I called the day before to make sure my parts were there. When I arrived Shannon took my car to the back then she came back and said your parts are not here. I then asked her why did she say they were here when I called her the day before. I went to the service department and I asked the tall guy why he didn't call me and let me know the part was not here. He then checked the system and said your parts are in Union City Ford and I could go and pick them up myself. Then Shannon said if you do then we can't fix it today. And she gave me my key and I asked her if the guy checked my tires since my light was on. I asked her if she cared about me as a customer and if she was concerned about my safety. Then another lady heard us talking and she called the manager Mandy. Mandy then sent someone to go and get my parts and my car was fixed. When I left after six hours and it was raining so I was using the wipers. The next day I was going to use the car then I noticed my steering wheel was not close properly so the windshield wipers would not go off. I called Shannon back and she said she was ordering my other part and they will look at the wipers then. I called her back two days later to ask about the other part and she said she would call me when the part comes in and it has been three weeks and I have not heard from Shannon or Mandy. I will not be back at Mike Patton for anything. I have been a loyal customer since Mike Patton sold Mazda's. I was at the dealership getting the vehicle serviced for over 6 hours. They didn't even offer me a soda or ten percent off. NOTHING

Added a 2023 Raptor to my fleet. - CoreyB

Added a 2023 Raptor to my fleet. Very good experience working with Tim and the entire team at North Georgia Ford.

Buyer be aware. - JGrance

Buyer be aware. "As is" means "As is". I wish I could do a half star after this experience. I bought a used 2018 truck less than a month ago, and as soon as I left the dealership, a vibration occurred and stayed the same over a certain mph. Unfortunately, when the test drive occurred, I ended up being right under this paticular mph which I felt nothing. I called back a day or two later after I went through every diagnosis I could. All I was told was that they did the so called "99 point inspection" which they sent to me after this complaint. That inspection isn't as good as the piece of paper it was typed on. Now, the truck has to have a transmission. Wow, it could have lasted at least a month or two before it came up. All they could say is, it is yours. Man, what some customer service. As long as they get the sell. It must be nice to check tire pressure, fluids, and a bunch of nuts to see if they were tight and call it an inspection. If you decide to go here to by a vehicle, bring your own personal mechanic to do the inspection. I hope you all enjoy your commission.

Left my 2020 F150 for service. - georgiapaul46

Left my 2020 F150 for service. On the way home checked my tire pressure. One tire was very low. They had told me I needed tires but didn't even check the pressure. A day or 2 later the washer fluid light came on. They hadn't checked the fluid. I decided to Check the coolant. No coolant visible. Had to use a stick to find coolant level. Wonder if they actually changed the oil.

Bought a used 2007 Ford Explorer sport trac. - hankhill025

Bought a used 2007 Ford Explorer sport trac. Not even 2 months into it, already had to put $6000 more into motor and transmission. Driveshaft almost fell out while driving. Very dangerous place to purchase a vehicle.

I had shopped online and found a car I liked. - leisajon68

I had shopped online and found a car I liked. It was on the Thomasville lot, so I made an appt. to test drive online Sunday night. Monday morning I received a call from salesman Hunter Rondello from Thomasville office. He was the best salesman I have ever dealt with. He was professional, kind, honest and made the purchase so easy and quick. Best experience ever buying a vehicle. He followed up after purchase and has promptly answered my questions in regard to my purchase. Best car buying experience I have had. Thank you Hunter for all of your hard work.

I’ve been doing business with Don Rich Ford for more than - JLM

I’ve been doing business with Don Rich Ford for more than 50 years. That fact alone speaks for itself. They are friendly, honest, and efficient. They are my go to for service even though I have to drive 20 miles while passing another closer dealership. I am always treated like family anytime I am in the building. In 2022 we ordered a 2022 Ford Explorer Limited. When it arrived it was not as we had ordered. Since we had already sold our other vehicles, we had no choice but accept it. Bart worked with us on a reorder and got us into a new 2023 Explorer Limited at a very reasonable exchange. That is the kind of family owned business they have been for generations.

Dublin Ford is a first-class dealer who provides great - AlanBarfoot

Dublin Ford is a first-class dealer who provides great service and automobiles. They are very nice people, and I will continue to buy from them in the future. You can count on them being honest.

Service department was terrible they spilt oil all over - dstreetman

Service department was terrible they spilt oil all over my engine and then on the way home home it got all over my vehicle. They took my vehicle back the next day to clean it and it is still a mess they didn't clean anything. It is evident that they don't care about your investment because you spend 50 to 60 thousand so now that they have your money they could care less about helping you keep it appropriately maintained! They didn't even fill the oil completely so be aware! They should fix the problem that THEY created!!! If I was their boss they would all have been terminated immediately!!!!

Good experience drove 2 hrs to dealership. Taylor was... - frisonmatthewjcil

Good experience drove 2 hrs to dealership. Taylor was very helpful. Had a minor issue. Issue was resolved. Mr. Way came out and thanked me for my business. Easy process in and out.

Wish I could give negative stars!!!!! - HamrMan

Dishonest Dealer!!!!! I called on late Friday afternoon about a truck on thier website. Salemans confirms it's still for sale, I told him I would be there Saturday morning. Called Saturday morning, truck still there and for sale. I drove 1 HOUR from my house to arrive at 9am, test drove truck and loved it. Filled out application and signed it. 15 minutes later the saleman came back and said the manager said it sold the day before. IF IT'S SOLD, HOW IS IT STILL ON THE LOT AND I AM TEST DRIVING. Basically the truck was listed way below value to just get people in the door. IT IS STILL LISTED ON THE WEBSITE!!!!!!! Will be contacting the BBB on Monday morning about dishonest dealership.

Great sales and service departments. Would highly... - David

Great sales and service departments. Would highly recommend to anyone.

This is the worst dealership in Georgia. - mdstrans50

This is the worst dealership in Georgia. Took over a month to payoff trade. Mike at the dealership is a “BIG LIAR” stay away from this guy. Almost screwed up my credit by not paying off my vehicle in a timely manner. I had to drive from the Tallahassee, Fl. area back to the dealership to make them payoff my trade-in and print a check for a late payment on the trade-in.

No pressure, professional and decent deal our sales... - scm4971

No pressure, professional and decent deal our sales representative, Smitty Dennard and the F&I representative was a pleasure to work with. Would recommend to anyone.

I’ve never had a more welcoming experience than I had at - bryank65

I’ve never had a more welcoming experience than I had at Robbie Roberson Ford. I was treated like a life long customer and Tracy Lloyd was awesome to work with!

My sales person was Trev Simmons super nice and gave me a - jcourtneyj

My sales person was Trev Simmons super nice and gave me a great deal on my purchase of a 2023 Ford Mavrick and trade in value for my old car. And he addressed any questions I had about the Mavrick and showed me how to use anything in the vehicle. I highly recommend the Dealership and sales person I worked with and other people I dealt with there.

Great place to shop for new vehicles great people and... - SUNBELTFORD

Great place to shop for new vehicles great people and excellent service from Patti and the service department, Walt has instilled a family style atmosphere in his original store.

Great customer service. - mousec41

Great customer service. Went above and beyond to help me. Service center had me back on the road quickly. Cost of repair was good. I do not live in Georgia., however I will definitely travel back to view their inventory when I upgrade my current vehicle. Linda Robinson Bakersville NC

Excellent service, Kevin was prompt, friendly and... - Goodoleboy

Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them. Thank you!

Great dealership to buy and to get service from. Small... - donalds17281728

Great dealership to buy and to get service from. Small Town local feel without the pushy attitude. Always easy to do business with and you get personal attention.

They never tried to reach out to me after I asked them... - luanne_barber

They never tried to reach out to me after I asked them about availability on a new bronco.

Ridiculous! - Ernie

A complete waist of time, can't believe folks like this are even still in business. Watch your back on trade in, the "boy" with moose in his hair running numbers for trade in's must think everyone is an idiot, I'm not sure which backside he kissed to get his job but hopefully for the sake of the dealership he won't have the job much longer. Internet prices fluctuating all over the place, I really suggest driving a little further (ron anderson) for a much better and straight forward deal.