OUTSTANDING SALES / FINANCE TEAM - Billy9761
My wife and I visited 2 other Hyundai dealers before going to Rick Case. Rick Case's dealership found us a car in two days. Other dealers could not locate a car. The sales and finance persons were super professional, NO PRESSURE, and helpful. They even provided a new Santa Fe for us to use while we awaited delivery of our car. They kept us informed on the delivery and when we to delivery the sales people helped us to learn how to use the electronics and even set our Bluetooth cell phones. The sales person even gave us his personal cell phone number and stressed to us to call him for any technical advice. The sales manager even provided Rick Case's personal cell phone number if we wanted to call Mr. Case. GREAT CAR BUYING EXPERIENCE EVER!!!
AWESOME CAR - G90 - - gdladson
We now drive the Best Car on the Road....the G90!!!! Thanks to our Sales Person Damien Solomon and the attention from the Sales Manger.
Angel was wonderful!! - lawsonm2016
My husband and I purchased a frontier from Angel in August. His very first customers! Wonderful experience all around. Went back to Angel to purchase a car for myself. Angel was GREAT! Not a great experience with the financing department, but they redeemed themselves. Would definitely work with Angel in the future! -the Lawsons
Good Service. - stormypay
Received good quality service this time. Everyone was very helpful and explained the service that needed to be done on my vehicle in detail. No problems.
Hyundai Sonata - andrewjones03
The staff was generally very professional. However, it took nearly 4 hours to get all the paperwork completed. I found that time to be much more than was necessary.
Audie glisson - audie.glisson
Everything went very well I was very pleased and I will be back when it's time to trade thank you very much the staff was very nice and helpful
Good Service - briannatrader
Orren was really really helpful and friendly. I told him I wanted a black Elantra and he had our car waiting for us when we arrived.
Salesman - harperal
Craig Edwards us a true asset for your dealer ship. He is thoughtful, patient and helpful in helping you with any problem you have. At no time did he try to rush me into making a decision. Everyone in the show room had a smile and a hello for everyone.
Top Reviewed Specialists At This Dealership
Buying experience - bobdaniels.d225
I had a good experience at Rick Case. Everyone I had contact with was pleasant and helpful. Even the people who were not directly helping me were courteous and friendly.
Tee Review - tjgeorge03
I will only recommend this dealership after a careful review of the dealership service with my current vehicle before recommending this dealership to family, friends, etc.
Amazing service - james.rexton
My experience with All Pro Hyundai was excellent (again!). This is the second vehicle I have purchased from All Pro, and I plan to return the next time I'm in the market for a new vehicle. We drive an hour to work with them, passing other Hyundai dealerships on the way, because their service is exceptional. Mike and the rest of the team made sure we got just the vehicle we wanted at a price that was fair and met our budget. I would recommend anyone stop by All Pro Hyundai when you're searching for a new vehicle.
Accent - alidavis2010
Hector was the best salesman I have every had the pleasure to deal with. He was amazing! Pye Hyundai is the best place ever to get a car, love them they got me into a great car for a really great price.
Pleased - envengrau
Unnecessary. The dealership worked with me closely to find the automobile. I have worked with them before, and they have treated me with respect and understood my shopping methods.
Hyundai Autonation Mall of Georgia Review - lakshminathkancharla
Here staff is very friendly. They understand the requirement and my budget then provide the details of the car, models and features etc. Explained various features while driving the car.
Great customer service - Candice
I came in only browsing for a better car marcus came and made my dream come true he made my experience stress free and worth the drive to warner robins!!
Absolutely DISGUSTED!!! - Djb2282
So in the beginning of October I came in to see about trading in my vehicle for a new a 2017 Hyundai Elantra. I had a negative equity of about $6,000 dollars and they were offering me a rebate of $2,000. I explained to the sale manager that I didn't want to put any money down considering I was doing a trade in. She understood and told me she would do every thing in her power to make this deal work. Prior to offering me a deal, she reviewed my credit and income, and also the payment history on my car that I am currently financing and told me that there should be no reason not to have this deal go through. She explained to me the she seen that "I have been paying off my current car for the past 18 months like clock work!" After that she left and asked to give her a few moments to try and contact a bank to make the deal.
After about and hour she came back with the conclusion that I needed to return tomorrow when the banks are open and she was sure everything would work out. I had given her explanation on my past experience across the street at Dodge at how they treated me. She explained that they weren't in the business of promising HIGH HOPES! So I left and returned the next day during my lunch to get updated with the decision from the bank. After assuring me this process would be quick and easy, and should be finished before I needed to return to work. I headed straight to the carwash to detail my car as advised by the Sales Manager to get the best value for my car. I ended up there for about 2 hours just for a decision that was no where near what she had promised me the day before. They offered me the car with the same rebate and also still wanted the car to be traded in that I am currently financing with an additional $3,000 down payment and a payment about twice as high as we discussed. I declined the offer and explained to them there was no option of me putting any money down nor having a payment of over $550. I left in such distress and couldn't believe the way I had been treated.
2 weeks passed and I received a call last Wednesday from their Finance Manager stating that she reviewed my file and was looking over the notes of what happened, and invited me back in for a 3rd visit. She stated there was a huge sale going on that the Head Of Marketing was down and wanted to meet me and assured I would not have to put any money down and that they could have me walking out with a new car that day. I was so excited and had been filled with joy when she had relayed this information to me. Immediately after I got off work I headed straight there. Prior to getting there I went to the carwash and detailed my car for the second time to be ready to drive away in my new car.
When I arrived I went straight to the Sales Manager that I had been working with and explained the message and information I was proved by the Finance Manager. She went and retrieved the individual and she did in fact assure the sales Manager of our conversation over the phone. As I waited in the cubicle for some information a new sales guy came and retrieved all the same information that I provided two weeks prior. We assessed my car and he went over everything with the Sales Manager I had been working with from day one. After about 2 hours the Sales Manager approached me and stated that she can work out a deal but they want to see a down payment of $1,500. Not only that I had to go from a 2017 Elantra to a 2016 Veloster. I was infuriated when I heard this. After calling me back in for a 3rd visit and told me there would be no need for a down payment, I get informed that they still are requiring one of $1,500 and I have to pick a whole different car. I couldn't believe that they continue to give me high hopes and wasting my personal time from work and all the gas money back in forth.
She explained to me to give her some more time and she would try to work something else out but it would have to be for the veloster. After about another 30 minutes she approached me with much better information. She explained to me that a bank has approved me and was willing to do it without a down payment and a monthly payment of $440. I was jumping for joy and couldn't be any happier. She explained that the bank requested for her to call her but it would have to be during business hours to discuss specifics. I agreed and said that would be fine. She asked me to come back tomorrow to finalize the deal and to leave with my new car.
Today I get a call from the same Sales Manager explaining the deal has changed yet again. She explained to me that the bank wants a $800 down payment and a monthly payment of $573. I broke down on the inside. My blood pressure rose and I stated getting light headed. I have been through too much stress and headache from this dealership and has caused slight anxiety and has had me distressed for two weeks. Not only that I had accepted the fact when they told me the first time 2 weeks ago about the $3,000 down payment that was needed and I had moved on. But to call me back offer me a deal that I couldn't resist just to get me back in the door and then slap me in the face with all new circumstances the day I was advised to come pick up my new car. Not only that I asked the Sales Manger, the Finance Manager, and also my new sales rep. if they were going to have to run all my credit and information again in order to do this. They all assured me that was not needed and they have all the same information on file. I will be keeping a close eye on my credit reports for any changes for new inquiries, and if so I will be filling a complaint with customer relations and filling a suit because I gave no authorization to do so. And to top it off I called to get corporate contact information from the Sales manager and she refused to do so. I took it upon my self to deliver a copy of this review and to obtain the contact information that I am entitled to for the corporate office and they still refused to do so. The General Sales Manager asked me to come into his office to speak to him. Keep in mind he admitted to me that he has only been there for a week and has already had 3 cases like this he has been dealing with and to have me coming in there pissed him off. he explained to me that they were trying to do their job and as soon as I stated the facts for the whole experience, and my intentions of making sure everyone on social media and any review outlet that had their name associated would know my experience. he immediately started yelling and using fowl language towards me and asked me to leave. very unprofessional and has no sense of integrity.
This entire experience has been dreadful and uncalled for. I have been pulled in every direction possible. Promised not to be treated like the last dealer and have been offered deals that keep changing after giving me exciting news about getting my new car. I do not recommend listening to the associates who work there and I recommend going to another Hyundai dealership prior to coming here. They seem sweet and reliable on the outside but when it comes to their money, everything is out the door. They have caused mental distraught, inconveniences for me and my job, money lost from work and anxiety from accepting the fact that I wasn't getting a car then pulling me back in just to put me back through the same swirl of distraught.
Yolanda Clark's - tsiegfriedc
My experience at this dealership was outstanding. Everyone was professional and courteous. The staff took time to really explain all of the options available to me.
Excelent dealership! Great people! No hassles! - ted_kanellopoulos
Price was great and agreed over the phone! No pressure from the sales staff. Staff spent time to show all the features of the vehicle along with service requirements. A complete different customer experience model vs. other dealerships. Highly recommended to others consumers. Great team of professionals!
Great service - fhatt32
I enjoyed my experience there...the employees made me feel comfortable. .. Sandy made sure i got a car..he didnt give up until he found me the right car..
Awesome! - cliff.jones3
Awesome experience every time we go into the dealership! It's always a pleasure to work with them! Some of the friendliest people you would ever want to work with when buying a new or used vehicle!
Thank You Volume Hyundai - maryclaire459
I hit a deer with my 2013 Hyundai Elantra on a dark and rainy December night...one of the last gifts my father bought for me before he passed away in 2014. Kimberly Simpson at the Volume Hyundai Service Department helped me secure a rental car the next day and reassured me all would be ok. I was devastated when my insurance declared it a total loss. Kimberly suggested I talk to a Volume salesman, and my new friend Ben Alongi patiently and kindly helped me pick out a replacement. I was not expecting to have a car payment, but Ben worked with me to get the payments down to something I could afford. I feel like they took care of me at a very low time in my life. I will always appreciate their understanding and their willingness to help me find a vehicle that meets my needs. Thanks, guys!
Great buying experience - ugamom
This was our second purchase from this dealership. Walter was a great salesman and did a terrific job introducing me to my new car! He was very familiar with the many options and took time to explain and demonstrate each one to me. I had limited time to be at the dealership so the staff worked work me over the phone to finalize the deal I wanted. I would definitely recommend this dealership to anyone looking for a great and easy car buying experience.
Review - corydwise
Overall, it was a good experience, but as I have already mentioned, little improvements can go a long way to making things excellent. Great explanation of the vehicle's equipment and closer work with the finance/service department, especially with new sales people, would be a plus.
seenu review - kseenu
I was a good experience buying the two vehicles at the dealership . Will recommend the dealership to friends and family. This is the second and third vehicle I am buying from the dealer
New car purchase - mwoodward0114
Excellent experience & would definitely recommend. John was very knowledgeable & did not put any pressure on me to buy. Management was also great to deal with.
Bang for Buck! - wasiubotch
I came in for a base model Elantra, and received an unbeatable deal on a Limited. After driving the limited there was no way I way leaving without that car. Legacy Hyundai gave me the best Bang for my Buck! Thank you Legacy!
Jim Ellis Hyundai
INTERNET SALES CONSULTANT
Savannah Hyundai Inc