On 5/18/2013 10:10:39 PM larryDunwoody wrote:
Tried to lease a LEAF, offered several times to put a deposit down to hold the car over the course of a month while waiting for the vehicle to come in. Arrives and told to come to dealership where I was told price went up.
Never told before I drove down. Walked out of dealership. Owner calls to explain, and blames it all on Nissan USA changing lease deal. Never notified me of change before going to dealership. No offer to make it right - the owner assured me that the would not make any additional profit on my new price. You have got to be kidding me. Will lease from another dealer even if less convenient and if it costs more.
On 5/17/2013 8:37:13 AM sbridenstine wrote:
STAY AWAY FROM THIS DEALERSHIP!!! I quit using this dealership a few years ago because of the horrible service department. And, it wasn't just one employee. I dealt with several different service managers over 5 years and they were all horrible. Last month, I needed a diagnostic scan because my transmission was hesitating. You can imagine how scary this would be if you are turning left across traffic. I was told that it would be 6 days before they could perform the diagnostic scan (I went to an independent shop and the gentleman there scanned it in a matter of 10 minutes). When I told him that I felt it was more urgent and that I felt that I was in danger to continue driving without a repair, the service manager and another associate suggest that I park the vehicle until they could get to it...6 days later. I could write volumes about the horrible experiences I had when I used this dealership regularly.