1,339 Illinois Used Car Service Centers

Had an issue with the inner air dam on my pickup - emcleanjr

Had an issue with the inner air dam on my pickup overextending but it appeared to have corrected itself. Lonnie got me right in for one of the techs to inspect. Concern for me was safety. Had me come back into work area where truck was on a lift and visually review, looks like no breakage and functioning. Lonnie was great and communicated to me what to watch for. This is the kind of service one expects, and I did so.

Rich (and Rob) are the most helpful and honest service - gwentom

Rich (and Rob) are the most helpful and honest service specialists. They have our car things fixed only when they need to be done, and they do it right!

Could have been a 5 stars if I didn't have to come back a - KAYLYNN.KALOUS

Could have been a 5 stars if I didn't have to come back a week later on my only day off during the week and spend three hours to have them re-patch a tire that wasn't done correctly. Otherwise, great and friendly service. Was even given a coupon for my original service.

They go above and Beyond at soon as you arrive! - lara90luis

They go above and Beyond at soon as you arrive! Best service and staff highly recommend

This system would not bring up a keyboard yet I HAD to - MAUIBOUNDCS

This system would not bring up a keyboard yet I HAD to enter a min of 15 words! Poor design!

Jason was super cool. - BLV

Jason was super cool. Made everything easy. I most definitely recommend him. Thank you bro

Went to another shop with an on-going issue I had with my - Natalia

Went to another shop with an on-going issue I had with my vehicle not starting. I decided to go to Continental Toyota and spoke to the manager Jordan and he was able take me in very short notice. Turns out the aftermarket remote start I got installed was causing my battery to drain (I don’t understand cars) They were able to remove it and I have not had an issue since! The technician also sent over a video explaining what he found which was pretty cool. Stew the other service manager was able to explain a little more in “non technician” terms to make me better understand things, which again, I don’t know cars but my car is fixed and I couldn’t be more relieved! Being stuck and not knowing what was going on with my car was such a stressful thing especially when I had my 3 kids in the car. Will be going back for future services!

They did a great job and took care of any issues that - SCOTT.BUCHANAN77

They did a great job and took care of any issues that were happening. Thanks!

Always knowledgeable and professional service. - mekk1954

Always knowledgeable and professional service. Full explanation of the bill and suggestions on possible problems needing attention. No hidden fees.

Oi broke down on the highway had my vehicle towed to Fair - luckylucy1

Oi broke down on the highway had my vehicle towed to Fair oaks Ford and was taken care of immediately and was able to get back on the road. Thanks for the great service.

I was very pleased with my experience with the Service - ronjaco

I was very pleased with my experience with the Service Department. Mike Krapf explained everything fully regarding an inspection of an Audi A5 I recently purchased and performed an open recall on the tires. He was very easy to work with and it was one of the best customer service experiences I've had. I will not hesitate to bring the car here in the future.

Great customers service truck runs better, great job all - doogi

Great customers service truck runs better, great job all around Will continue to use the dealership for service and repairs

Great service representative, Great service solved my - Kamlesh

Great service representative, Great service solved my honda's problem same day when I called 👍 I highely recommendation for Honda on Grand.

Worked with Sebastian in service and sales with Steve and - alexpl92

Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys!

I worked with Mike Comer after purchasing my Lexus. - kwkirschbaum

I worked with Mike Comer after purchasing my Lexus. He is very knowledgeable and patient. He helped me get the app going and showed me features I didn't know existed on the car. He is definitely an asset to the company. Keep up the great work Mike!

After initial missteps between New Sales & Parts dept, - Buyer

After initial missteps between New Sales & Parts dept, the accessories ordered were installed. Would have preferred not to require multiple service visits to get things done but Justin, Scot and Rich were helpful in resolving the matter.

Great people, great service, always willing to help. - Rickeggan

Great people, great service, always willing to help. I would recommend them to my friends and family

good , keeps up to date - shows what need to be done - love of Subaru

good , keeps up to date - shows what need to be done keeps informed , nice waiting room

Quick courteous, kept me updated on all issues. - loboled315

Quick courteous, kept me updated on all issues. Always fixed the first time. Car wash is complementary

Patti has been great at the Genesis service center. - Arthur Dent

Patti has been great at the Genesis service center. Helps scheduling and making sure everything gets done and you are comfortable. Very pleasant experience.

Friendly service and minimal waiting time. - nestea11

Friendly service and minimal waiting time. Comfortable waiting area with amenities. Excellent service on repairs..

I had a fantastic experience working with JC at Zeigler - Juan Carlos

I had a fantastic experience working with JC at Zeigler GMC! From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. I truly appreciated his honesty and no-pressure approach. If you’re looking for a top-notch salesperson who cares about his customers, JC is your guy. Highly recommend!

David was amazing! - Jessica Cortez

David was amazing! He was on top of everything and making sure I had the best experience with service! My car got serviced very quickly as well and provided me with all the information I needed to know with my vehicle.

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

I always rely on BK Buick. - jkrtpatterson

I always rely on BK Buick. While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hickuo with my last visit, David and Dominic resolved the issues immediately.

Jordan was very knowledgeable and helpful. - Rich H.

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem.

Service was flexible when I needed to reschedule. - ttalarico

Service was flexible when I needed to reschedule. The work was done in a timely manner and they notified me when it was completed.

Easy to set up appointment. - SVHOGAN1020

Easy to set up appointment. Nice people to work with. Trustworthy and knowledgeable. Will definitely go back.

Everything was perfect. - jphass

Everything was perfect. Fast and friendly service and fully explained everything that was done with my car. I always enjoy visiting when getting my car serviced.

Paul Shamoun is a great service advisor! - alanho2324

Paul Shamoun is a great service advisor! He was able to answer all the questions and address concerns and help with maintenance! He definitely came in handy when I had a windshield chip and got me connected with his guy to seal it! Top notch service advisor and top notch mechanics as well!