1,962 Illinois smart/1000 Service Centers

Thank you for the excellent service at Berman Subaru! - newsat

Thank you for the excellent service at Berman Subaru! I was completely satisfied with the service here.

It was a pleasurable experience during my visit. - Sienna

It was a pleasurable experience during my visit. Alex did a great job and was very easy to work with.

Mitch is always there for our Mini . - Vito

Mitch is always there for our Mini . He is always very professional and always answers every concern that we have. We appreciate all that you do a big thank you.

The dealership has always been courtesy And prompt with - tracy1120

The dealership has always been courtesy And prompt with their services. Would recommend them to family and friends.

Everyone I have delt with at Driscolls have always been - Michele

Everyone I have delt with at Driscolls have always been kind, helpful, pleasant and accommodating.

7-18-25 took my Subaru Forrester for Zurich Exterior - urlite

7-18-25 took my Subaru Forrester for Zurich Exterior interior service. Great job! Special thanks to Greg Janik- Service Dept for explaining coverage details on a recently renewed Zurich Windshield and Zurich Exterior and Interior plan. First coverage bought 2019 but wasn't aware of when exactly I should claim a re application which Gregg Janik explained with the new plan purchased. so appreciate the attention to detail and listening to the customer. Although I Grand Subaru is much further from another dealership closer to me, I choose to visit Grand Subaru because the service department l has been able to help me with my concerns. It's good to see more responsible team members on board as compared to my previous experience a few years back.

Everyone was great. - jfmgr1

Everyone was great. Brook said that it would take an hour and a half and it only took an hour. Also, everything was perfect.

I went in for an oil change without an appointment, and I - GLNSIGNS

I went in for an oil change without an appointment, and I was in and out in less then 30 minutes.

Thank u for u support and help Hugo u are the best I hope - Chiguilleonardo

Thank u for u support and help Hugo u are the best I hope see u soon

If you want to buy a car go to Dogan Gregory at Raymond - alianag200907

If you want to buy a car go to Dogan Gregory at Raymond Kia! He is amazing!

Very nice and very friendly. - jotterness06

Very nice and very friendly. service was great and all questions were always answered correctly.

Excellent customer service, Mark was very helpful. - lornaloving1973

Excellent customer service, Mark was very helpful. He explained everything with clarity and professionalism. All round great experience.

Clean, professional and corrected the issue that needed - patrick.omalley

Clean, professional and corrected the issue that needed to be address. Would recommend this dealership to anyone looking. Thank you/Pat

Easy to schedule, transparent with cost, friendly - CWX420

Easy to schedule, transparent with cost, friendly atmosphere, loaners are available, supporting local Audi club

excelent service. - Grace

excelent service. I was able to speak to Emmanuel Ezquivel to download the payment information. He was very helpful and very professional.

Great service from a very knowledgeable service manager. - the good captain

Great service from a very knowledgeable service manager. Great service from a a very knowledgeable service manager. What else ie there to say?

WAS VERY HAPPY WITH MY SERVICE KEPT ME INFORMED ON WHAT - BOSS420HOG

WAS VERY HAPPY WITH MY SERVICE KEPT ME INFORMED ON WHAT WAS BEING DONE AND IF I NEEDED ANY OTHER WORK TO BE DONE

Anthony did a very good job in a timely manner. - cubybear44

Anthony did a very good job in a timely manner. He is easy to deal with and never makes you feel like your questions aren’t important. I really appreciated the mobile service, thus far I have had a very positive experience dealing with Anthony and Harvard Ford. Thank you………Sue Bentley.

This dealer is really connected to its customers. - mjtracytrax

This dealer is really connected to its customers. The gave my a free oil change after buying my car. Wonderful!!

McGrath Lexus Service people are very professional and - ahmeds632003

McGrath Lexus Service people are very professional and knowledgeable. Very prompt. It was my first time using their waiting area after purchasing the car. Love it.

Mercedes is a professional , competent on time service - diego1973

Mercedes is a professional , competent on time service with a exceptional knowledgeable team and customer service

Bought my Ascent in 2022 from Napleton and have had all - robmar8152

Bought my Ascent in 2022 from Napleton and have had all my maintenance done there. Super easy to schedule thru the app, always a nice experience working with Keith and always fast professional service including a car wash. Thanks Napleton. Now when will Subaru come out with a hybrid Ascent?

Definitely a first class place for first class service! - jeffreybaker659

Definitely a first class place for first class service! Not only are all the staff super helpful, friendly and make you feel like family, also the facility is spotless, with a very comfortable waiting area. I will definitely continue to use them again and without a doubt 100% first class!

They were very good! - Sklonnee

They were very good! It is the first time I’ve bought a car for myself and they fix me a good one. They all went out of their way to make me happy. I am happy with the service I received from them .

Lauren walked me around and showed me a bunch of great - hmk

Lauren walked me around and showed me a bunch of great new and used options. No pressure whatsoever. When I come back in to purchase, I'll definitely be working with her!

Robert was an exceptional salesman. - Honey B

Robert was an exceptional salesman. Although I didn't purchase a vehicle today, I will be back! He's very knowledgeable and caring. Very personable and relatable!

Repair area manager was great, went above and beyond to - mario_echeverri

Repair area manager was great, went above and beyond to provide excellent service and customer experience

Attentive, professional,people. - kbreesehr

Attentive, professional,people. All that I have to say. No need for anything else to add

The dealer is very friendly people that work there and - Bsdmiller23

The dealer is very friendly people that work there and clean and easy to get in and out

My transmission died in my 9 year old Outlander. - jakelindquist87

My transmission died in my 9 year old Outlander. I had purchased the lifetime bumper to bumper warranty, and this is the first time I had to use it. With warranties I always get nervous the provider will find an out or there will be a high cost. Biggers identified the next day that the transmission was shot and filed a claim. They approved replacement of a rebuilt transmission at ZERO cost to me. They communicated the timeline for when the repair would be completed, provided a loaner, and made a stressful experience very positive. Highly recommend.