1,954 Illinois smart/1000 Service Centers

I was very pleased with the service representative and - CAREER114

I was very pleased with the service representative and the attention to detail that was given to my vehicle. The new waiting area was also very nice.

always get good service, no matter which vehicle i bring - jeff-dingbat

always get good service, no matter which vehicle i bring into the shop. Thank you

Hasan is an extremely helpful and informative. - JG

Hasan is an extremely helpful and informative. I recommend him to anyone who needs help with their car service.

John Morsy was an absolute pleasure to work with. - NBS24

John Morsy was an absolute pleasure to work with. He made me feel as though I was his only priority. I definitely will be dealing with John again!

Staff is always helpful and professional. - grandma_e

Staff is always helpful and professional. They respond to my car needs in an appropriate time.

Buying a car went smoothly, without wasting too much time - Queenie

Buying a car went smoothly, without wasting too much time bargaining, and the staff of the garage had a good attitude.

Check-in was smooth, and service was quick. - akubicz

Check-in was smooth, and service was quick. I appreciate the flexibility to drop off and pick up my car at my convenience. The thorough walk-through of recommended services, upfront cost estimates, and progress updates made the whole experience easy and transparent. Great customer service—Joe is the best!

they were great and did everything they promised from the - instyle.incorporated

they were great and did everything they promised from the body shop to the service department

The check in, service review and car completion was very - cnw5725

The check in, service review and car completion was very vey well executed. I am extremely impressed and satisfied.

Great support - identified a needed warranty repair a - dave.kompare

Great support - identified a needed warranty repair a week before the warranty expired - really appreciated the attention to detail!

Emir provided me with top notch service! - r_relle

Emir provided me with top notch service! He was very welcoming and kind (traits that are hard to find these days). He kept me informed of every step from start to finish. Thank you, Emir!

Great customer service. - Exosphere2017

Great customer service. Michelangelo in the parts department helped me find exactly what I needed while also being very knowledgeable.

Excellent service! - Subaru 4

Excellent service! Went in on a busy Saturday with no appointment, but they were able to accommodate my request for an oil change. Quick and thorough.

Always friendly and professional. - vicky.fisher

Always friendly and professional. The waiting area is always clean and comfortable and coffee is always good.

Everything ok. - svargasth

Everything ok. Good attention. Good information, good service. I will continue taking my car to this dealer

Had the best experience working with Nick Rice while - Elle

Had the best experience working with Nick Rice while getting our Toyota Corolla serviced this week. Had issues with the A/C and US-Port and Nick was very professional, competent and great at communicating the stages of the service and work required. He went above and beyond to accommodate and work with us. Couldn’t be more pleased! Highly recommend Nick Rice. Your car will be in the best hands!

Great honest service. - 1christmaschild

Great honest service. No xx. I would recommend this dealership to seniors (like me) to avoid unnecessary charges or services not needed. Juan & Keith are great at what they do.

Have been customers of Packey Webb for over fifteen - Laura

Have been customers of Packey Webb for over fifteen years. They are very knowledgeable and the Service Team is great. Just worked with Tim and he was completely honest with the work that needed to be done.

They picked up my car from my home and fixed it and - Razak

They picked up my car from my home and fixed it and returned it back to my home, I believe this is the most convenient thing I experienced. Service department people are very professional in all details and follow ups.

Ronnie Sweiss from service is the best. - Wajdy E

Ronnie Sweiss from service is the best. He went above and beyond to make me happy. Great experience and I appreciate it a lot!

Krystal is the person you need to see. - shawn.niemi68

Krystal is the person you need to see. She doesn't make it bad experience

Carlos, David, Jocelyn and the team at Autobarn VW in - Marisa

Carlos, David, Jocelyn and the team at Autobarn VW in Countryside is AWESOME! I had a flat tire, my fault, they helped me realize it was covered under my warranty, fixed it fast, and I drove away safely and happily. Many thanks VW Service!!

Did not wait long. - Bnelson17

Did not wait long. All questions were answered. Not a long wait to get appointments.

Rich always does a great job for me and my friends and - Nick

Rich always does a great job for me and my friends and sees all your service needs completed , thank you Rich

I regularly have good experiences at this dealership. - jms8616

I regularly have good experiences at this dealership. The staff is friendly polite and address my needs/concerns in a timely manner.

Todd was terrific. - Mike Gianneschi

Todd was terrific. Great communication and attentive to all of my questions and concerns. Thanks so much.

Everything was great as usual, they just forgot to wash - mchaidez10

Everything was great as usual, they just forgot to wash my car this time. Definitely a pleasant experience.

Easy to deal with. - RAJOHNSON1963

Easy to deal with. Friendly people, Service department and appointment process was a great experience.

Always a first rate experience at Castle. - Rjsasse

Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.

Manager Raphael was was very helpful took care of my - michaelveg

Manager Raphael was was very helpful took care of my needs and my problems on my car