1,300 Illinois Used Car Dealers

Overall, the staff at Alfa Romeo of Naperville was - oliviacrn01

Overall, the staff at Alfa Romeo of Naperville was extremely polite and helpful. Sharmin was the BEST car salesman I’ve ever met. He was straight to the point, honest, super helpful, patient and he knew his stuff. I’m extremely happy with my decision and I love my vehicle!!

I recently purchased a car from Conway and I couldn’t be - faby25cookie

I recently purchased a car from Conway and I couldn’t be more satisfied with the entire experience! I found exactly what I was looking for. The sales team was transparent about pricing and worked with me to get the best deal possible. I never felt like I was being upsold, and the process was straightforward and hassle-free. Additionally, the finance team went above and beyond to ensure I understood all my financing options, and they helped me secure a great rate. The customer service throughout the entire process was top-notch! Make sure to ask for Mauro and Marcos.! They can make it happen!!!

Family owned friendly politeness not pushy took time an - pridinge

Family owned friendly politeness not pushy took time an explained things very fun salesman Brayden clean facilities

I was met with great customer service from Durian Bogan - mrjea5

I was met with great customer service from Durian Bogan he help all the way through the process an put me in a vehicle I wanted

It was easy to talk to Ray, he was very helpful, and he - j_kohen83

It was easy to talk to Ray, he was very helpful, and he wasn't pushy at all. It has been a delightful experience.

They promise to call back, and never do. - ng

They promise to call back, and never do. You can't get ahold of a manager if you try. Awful experience. Brand new car has major issue and they don't even care - out of sight, out of mind. We have been very nice and understanding trying to fix this issue with a brand new car, but they haven't done a single thing they have promised to help us resolve the issue. Lip service and lies. Had we known this, we would have purchased from another Lexus dealership. RUN!!

Made a trip to Gerald as they had a pre-driven Subaru - Coach5000

Made a trip to Gerald as they had a pre-driven Subaru that we were interested in buying. We came to buy, but left emptyhanded. We checked before we left home, and the car was still available. By the time we got there, it was gone. We were told they had a very busy weekend and sold it on Saturday. I sincerely believe the car was never available, and this was an example of false advertising or bait and switch. We attempted to work with a sales person on a new vehicle instead, but he was terrible. Unenthusiastic, lacking knowledge, and just didn't seem to know what he was doing. I can't even remember his name, so not a good experience. We ended up purchasing a new Forester from another Subaru dealer that same day!

We always get a good sevice from Field Lexus and the - rosariodruja

We always get a good sevice from Field Lexus and the service consultantant Marvin is very nice ,helpful and knowledgeable.

Sales and financial people are friendly and - Besandt

Sales and financial people are friendly and knowledgeable. Would recommend Apple Chevy to anyone. They made the whole experience easy and a pleasure.

Beware: Even if you pay for a car in full-cash, Gurnee - moyliszka

Beware: Even if you pay for a car in full-cash, Gurnee Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 years. This is the second time it happened. My husband purchased his new car in 2023, and I just purchased a new Hyundai 3-21-25. We specifically asked if we would get 2 hits on our credit. The salesman and the finance guy said, "only 1". This turned out not to be the case! There were 2 credit hits each on Transunion and Experian 3-21-25, the date I purchased the new car to get the cash rebate bonus. We both are proud of our credit history with no debts, with minimum hits. Even though I wanted to pay in cash, in order to get the $3k cash bonus, I had to finance part of it and was told that I can paid the balance off in 3 months in order for Gurnee Hyundai get their commission from the finance company. Here is what shows on Transunion report today Monday 3-:24-25--- -Gurnee Hyundai HCA (Finance) Mar 21, 2025 -GURNEE HYUNDAI (Auto) Mar 21, 2025 The takeaway: There is no way to avoid getting a "hard hit" when you buy a car from Gurnee Hyundai. We don't mind the hits; we just don't want to be lied to.

Great experience working with James Johnson and the - E Doman

Great experience working with James Johnson and the entire team. Everything went seamless and it was pressure-free. Will be working with them again!!

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

Great service. - Kstine98

Great service. Easy to schedule. Competitive pricing. Take care of the little things. Highly recommended.

Dave was great, explaining everything to us patiently and - AlexWang

Dave was great, explaining everything to us patiently and answering all our questions. Also, Illini Nissan is a great place, I enjoyed the drinks :D

Drove 2. - BW

Drove 2.5 hrs to see a specific car and verified twice with dealer we were coming on that day. Got to dealership and the manager took the car home. We said we would wait to bring it back (1 hour with salesperson meeting him half way). Then other manager on duty said no we had to come back the next day. So manager expected us to drive another 5 hr trip to see a car that we were told twice it was on the lot. Asked if we came back would there be any give on the price due to their mistake. We were ready to pay cash for the car we just wanted to see it and drive it. The dealership did not care one bit. No customer service what so ever. Do not shop there.

Very impressed with Gabriel Ihm. - dianet66

Very impressed with Gabriel Ihm. Working with him made car shopping alot easier. He was extremely helpful and was willing to show us how to use and set the tech options in our vechicle. If we have good luck with our vechicle we will be a customer for future cars and will recommend our friends. Thank you for your help.

Very accommodating to their customer needs. - Mark G.

Very accommodating to their customer needs. The service technicians are knowledgeable, detail oriented and believe in customer satisfaction.

Sandra was more than excellent about her customer - Oscar

Sandra was more than excellent about her customer service! super atention and also explanation about everything was so good!

Tony is great and Jeff my service tech took great care of - eniemiec

Tony is great and Jeff my service tech took great care of making sure he kept us informed with the repairs he was performing.

Good people to do business with great sales people as - martinezboxing01

Good people to do business with great sales people as well clean place will go back there again

I had an amazing experience with Tasca Ford! - RocSmoov

I had an amazing experience with Tasca Ford! Mena Karas was extremely helpful and truly did his best to make sure I could get the best deal and the exact car I wanted. They were very welcoming offered my water and made sure all my needs for their services were met.

Mr. Habeeb Ibrahim was the perfect person in dealing - Riadh

Mr. Habeeb Ibrahim was the perfect person in dealing with me as a customer. I express my gratitude to him.

Quick and easy. - turral.jc

Quick and easy. Always get taken care of and the staff is friendly. Great customer service every time.

Decent sales experience, still no title after 6 months. - rcksngr72

Decent sales experience, still no title after 6 months. Have called multiple times with no answer. Have turned into BBB. Hiring an attorney next week. I have a new truck that I’m making payments on and I can’t even drive it. Pissed isn’t the word. This is absolutely unacceptable.

I found the Jeep with all the specs I wanted online at - Ornery Mule Racing

I found the Jeep with all the specs I wanted online at Pilson. I called the dealership to say I wanted it, and they pre-approved me for a loan. I nailed down the purchase price & the interest rate on the loan I would get through them over the phone. It was all set. They marked the Jeep sold to wait for me to arrive. I live four hours away so I drove down with my husband to finalize the sale. When we went to sign the sale/loan papers they said, "Oops, we made a mistake and your interest rate will be almost a full point more". I have a friend that works in finance at a car dealership. He told me this is a trick finance uses to make extra money on sales. I guarantee if this would have been a truck my husband was buying- we would have walked out. My husband wanted me to walk. Since this was the vehicle I wanted & needed for my business. Plus we were so far away, and we both have busy jobs.... we paid it. They were betting on us doing that knowing all of this. We left feeling disappointed in the tactic used on us for them to make a little extra money. ***I paid full asking price of Jeep. ***Tracey Hardesty was the salesperson

Great sales and financing departments. - RchartkeRob

Great sales and financing departments. Nice clean building. Car lot is lit up nice at night very very easy to look at vehicles after dark

Robert is a wonderful salesman and treats the custermers - carterreginald37

Robert is a wonderful salesman and treats the custermers with the utmost respect thank you You everonee

It was a pleasure to do business with Chris Warden a nice - CW

It was a pleasure to do business with Chris Warden a nice person and truly cared about making it comfortable to buy a vehicle. Highly recommend!

Great service great rides and great service I’d recommend - GREGCGARBUTT

Great service great rides and great service I’d recommend this dealer time and time again

Genesis Downtown Chicago is a terrific place to service - Falcon3500

Genesis Downtown Chicago is a terrific place to service you r car ! On time Friendly Efficient They explained everything thoroughly ! I’ll be back ! Larry