I punchased a 2019 Dodge Grand Caravan from Bart's Car - buster757A
I punchased a 2019 Dodge Grand Caravan from Bart's Car Store in good faith on 01/15/2025. I was told at that point the vehicle had a 30 day warranty, 2 days and 50 later the "check engine light" came on. I went back to the dealership, and expected to leave it there to have them fix it at the shop of their choice. They cleared the trouble code, and told me I needed to call Tom Steele Tire, their preferred repair shop, I did call Tom Steele and set up an appointment. I later read several negative reviews about the quality of their work, so I cancelled. I went to Glenbrook Dodge, who factory trained experts on these vehicles. It was discovered that major engine repairs were needed, to the tune of almost $8,000. I approached Bart's with the findings and was basically told to pound sand. I paid for the repairs, thus depleting my savings account. I had already paid $3,000 cash down on this vehicle, which was priced as if it were perfect. They also refused to honor their 30 day warranty, because I didn't buy their service.contract. The sales manager then told me they didn't make enough money on this sale to do any repairs. After several conversations and running into roadblocks at every turn, I filed suit in smalls claims court, where with the help of a very slick lawyer they were able to lie in open court and get away with it. They treated me like I was stupid and could not possibly know anything about mechanics. I am a licensed aircraft technician and inspector, so nothing could be further from the truth, The judge ruled against me. These people are professional liars, and I now would not buy a roller skate from them
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